Parque Vacacional Eden, Puerto de la Cruz

This property has been featured in "45 Best Hotels In Puerto De La Cruz ".

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Room Types Available

Studio (2 Adults)

Max 2 Adults

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Located in Eden Esplanade building, this studio features a balcony, bathroom and satellite TV. Its kitchenette is equipped with a stove and oven. Guests can request an iron and hairdryer at the reception, and safe usage is available for a fee.

One-Bedroom Apartment (2 Adults)

Max 2 Adults

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With living and bedroom areas, this apartment features a balcony, bathroom and a flat-screen satellite TV. Its kitchenette is equipped with a stove and oven. Guests can request an iron and hairdryer at the reception, and safe usage is available for a fee.

Superior Studio (2 Adults)

Max 2 Adults

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Located in Eden Luz building, this larger studio features a balcony, bathroom and flat-screen satellite TV. Its kitchenette is equipped with a stove and microwave. Guests can request an iron and hairdryer at the reception, and safe usage is available for a fee.

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About This Property

Parque Vacacional Eden is situated in a Puerto de la Cruz. It offers accommodation gardens with swimming pools, a sauna and free WiFi. The property also offers a private parking with an extra charge (Read More)along with a free shuttle serivce to the centre.All of the studios and apartments have a kitchenette, telephone, a TV, a balcony or a terrace. A safe is available for an extra charge.The restaurant offers a buffet breakfast, lunch and dinner. There are also bars and a caf offering views of the island.The centre of Puerto de la Cruz and the Playa Jardn Beach are both about a 15-minute walk away from the property. The Loro Parque animal park is 1 km away.

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Guest Ratings For This Property

7.9

Based on 1046 Reviews

100% verified reviews

Comfort

8.06

Cleanliness

8.3

Value For Money

8.13

Facilities

7.84

Guest Reviews

Sirpa

young couple

8.0

Very good

The garden with mini golf is nice and spacious. The restaurant has delicious meals. Swimming pools, especially the big indoor pool is good in winter time.

The cooking facilities are modest.

Published on 04 Jan 2024

Lucy

family with young children

9.0

Superb

The pools were great, a little cold but refreshing. Buffet breakfast with excellent selection, hot and cold food, juices, coffee. Lunch and dinner Also very good, buffet style. Entertainment (kids disco) staff amazing, so full of energy!

The beds were a little uncomfortable, but OK. We should have gone for the separate bedroom and living room option, but that's personal preference.

Published on 21 Nov 2023

Marie

young couple

8.0

Very good

Beautiful settings and various breakfast options

We enjoyed the breakfast buffet, it had a lot of different choices and was well organized. The park that belongs to the hotel is also wonderful! We loved having that just outside the room. The rooftop pool (naturists only) is a nice touch with a great view of the city and the surroundings. Nice views from the balcony also and from many parts of the hotel, since it's pretty high up. A lot of space in the room to put your things in, we loved that we could unpack our bags and be rid of them! The bathroom was also huge and had everything we needed.

Well, we didn't enjoy waking up every day about 7-7:30 when the salt and pepper hit the tables because of the restaurant being just a few floors under our balcony. We heard everything that was going on outside through a small window meant to give us som air, but mostly gave us a lot of sounds instead.. The kitchen facilities lack a few things that I would say is basic, like a normal knife and a dish brush to clean the dishes. The hotel is a bit old, they were repainting our corridor while we were there, and not everything is in shape, but mostly everything works! We did enjoy our stay!

Published on 16 Nov 2023

Borut

family with young children

8.0

Very good

Pool temperature (cold)

Published on 03 Nov 2023

Maria

young couple

4.0

Disappointing

Was expecting much more

Really pretty garden and good choice of swimming pools (they even have a nudist pool). Good location - the hotel is quite close to the town by car (only few mins) and it takes around 15 mins walking. The way back is up the hill so it gets little more exhausting but nothing crazy, just to be aware of. Smooth check in and check out process, plus reception staff seemed quite keen to help in case of need. Rooms seems to be renovated which is a big plus but we had an issue with tiny ants in our rooms, they were everywhere. The room was not dirty and was cleaned during our stay, this seemed to be more of a problem with some infestation. Dinners had wide selection of foods, including fruits as well.

(Read More)

The hotel offers on their website and booking really nice looking rooms with view to garden or ocean view (based on photos) . There was not option to choose the view of the room, but in any case we were expecting a room with some sort of view. We were pretty dissapointed when we came inside and went to see the view from our balcony. To our surprise our room was facing a GIANT WALL, that had 3 plants trying to make the view less sad. I think these rooms should not be charged with same price as all the other rooms with decent view and customers should have choice to decide if they want to pay some extra money for room with view or they do not mind to look at the wall. I tried to swap the room following morning after our arrival but was told that we can swap it only another day because the rooms that are empty are being kept for new guests coming that day - guests paying the same price as we did. Anyway receptionist was keen to resolve this, but at the end we decided to stay in this room as we booked only 3 nights and they could swap the room only for 1 night. Reason being is both of us having background in hospitality and hotels, so we did not want to be extra work for the staff. Other negative experience was restaurant staff - of course not everyone but we met several members who "welcomed" us during breakfast time with slightly annoyed look and checking their watches to make it obvious we are coming late. Breakfast is serve until 10am and we always came for breakfast within breakfast times around 9:40, so this was more than unprofessional. The breakfast food - even though there is wide selection, it is obviously rushed out of the kitchen, because eggs or pancakes were never really cooked properly. They also switched off drink machines exactly at 10am so if you wanted to top up your coffee of juice at 10:01 there was no way. We stayed in 3 different hotels in Tenerife and this never happened before.

(Read More)

Published on 17 Oct 2023