Pinegrove Hotel, Carlisle

This property has been featured in "25 Best Hotels In Carlisle ".

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parking

bar

wifi

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Single Room

Max 1 Adult

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This en suite room offers a TV, tea and coffee making facilities, and a telephone.

Double Room

Max 2 Adults

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This en suite room offers a TV, tea and coffee making facilities, and a telephone.

Twin Room

Max 2 Adults

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This en suite room offers a TV, tea and coffee making facilities, and a telephone.

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All Facilities for Pinegrove Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Darts, Golf course (within 3 km).
Others	parking, bar, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
Miscellaneous	Non-smoking rooms, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Thermometers for guests provided by property.
Accessibility	Entire unit located on ground floor, Upper floors accessible by stairs only, Entire unit wheelchair accessible.
Bathroom	Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet, Hairdryer.
Room Amenities	Heating, Wardrobe or closet, Clothes rack, Desk, Socket near the bed, Carpeted.
Food & Drink	Electric kettle, Kid meals, Packed lunches, Tea/Coffee maker.
Safety & security	CCTV in common areas, CCTV outside property.
Cleaning services	Daily housekeeping.
Services & Extras	Towels, Linen.
Media & Technology	TV, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
General	Pets allowed.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.

About This Property

An independent, family-run hotel in an extended Victorian home, with many impressive original features. Close to Carlisle city centre and the M6 motorway. At the Pinegrove Hotel, each room includes a desk, a TV and a private bathroom. Guest rooms will provide guests with a wardrobe and a kettle. Guests at the hotel can enjoy a Full English/Irish breakfast.

Guest Ratings For This Property

6.4

Based on 1646 Reviews

100% verified reviews

Comfort

7.01

Cleanliness

7.05

Value For Money

7.27

Facilities

6.5

Guest Reviews

Judithlinden

family with young children

5.0

Passable

The location was good. The room was big.

The towels had black hairs on them. The bathroom window didn't close.

Published on 03 Jan 2024

Hannah

young couple

10.0

Exceptional

Amazing

Location

Published on 01 Jan 2024

Alysha

young couple

7.0

Good

I have a spacious room with lots of plug sockets and wardrobe space. The host was nice and asked us frequently how our stay was so far which was also nice. Good access to local transport to get to Carlisle city centre. Book about the area provided.

Small tv that was very very old fashioned and hard to use. Also - VERY small the window whistled ALL NIGHT because they are single glazed and there was banging on the window every 10 mins from something but we couldnt figure out what it was Room was freezing cold and the heating only goes on from 3pm until about 9pm so when you wake up in the morning its freezing cold. To attempt to solve this problem we were given a small heater which did nothing. Spare pillow was covered in muck and dust so we couldnt use it. Cracks on the wall and in the ceiling which kept wafting dust into the room

Published on 31 Dec 2023

Andrea

young couple

8.0

Very good

Overnight stay at Pinegrove Hotel

Clean towels & bed linen. Toiletries provided. East check in & out. Free parking.

Needed more pillows. The room was a bit dated & needed some improvements to the decor.

Published on 30 Dec 2023

Allinson

review category business travellers

7.0

Good

Very apologetic manager but had a really comfortable stay -bed comfy clean

Very good location-Staff very helpful

When we arrived the room offered to us wasnt cleaned so was given an alternative room which also wasnt cleaned but staff very apologetic and upgraded us to a family room and gave us complimentary breakfast

Published on 29 Dec 2023

Kleber

family with young children

1.0

Bad

Nothing

Non smoking room terribly smelling cigarettes. High price for bad quality rooms

Published on 23 Dec 2023

Richard

solo traveller

1.0

Bad

Absolutely wouldnt recommend this place to anyone

Published on 23 Dec 2023

Christine

solo traveller

8.0

Very good

Charming hotel and staff who really do care. Needs some updating with carpets and curtains

Breakfast :-Very attractively presented. I had the Vegan option for the first time and it was very well cooked. Choice of fruit juice and 2slices of toast served to your table along with coffee.

There was no way to open the window in my double room. So I wonder how this affects people during the Summer. I for one wouldn't be able to hack that. As I went to stay in mid December. It wasn't crucial. But I would still.like to have been able to sleep with the window open as I do at home.

Published on 23 Dec 2023

Hannah

young couple

8.0

Very good

Very pleasant

The staff were lovely and incredibly helpful

Another guests stuff was left in the wardrobe, however tie was removed after we told staff.

Published on 21 Dec 2023

Breda

group

4.0

Disappointing

Disappointing- no sleep.

The manager was unorganised and unfriendly and initially told us we had not booked a room. The occupants upstairs from our room had an all night party and we got very little sleep. I would definitely not book this hotel again.

See above.

Published on 21 Dec 2023