Pinegrove Hotel

262 London Road
6.4
1646 reviews

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This property has been featured in "25 Best Hotels In Carlisle ".

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Room Types Available

Single Room
  • Max 1 Adult
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    This en suite room offers a TV, tea and coffee making facilities, and a telephone.

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    Double Room
  • Max 2 Adults
    •
  • 1 Photo available
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    This en suite room offers a TV, tea and coffee making facilities, and a telephone.

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    Twin Room
  • Max 2 Adults
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  • 1 Photo available
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    This en suite room offers a TV, tea and coffee making facilities, and a telephone.

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    Standard Family Room
  • Max 2 Adults
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  • 1 Photo available
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    This en suite room offers a TV, tea and coffee making facilities, and a telephone.

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    Deluxe Family Room
  • Max 2 Adults
    •
  • 1 Photo available
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    This en suite room offers a TV, tea and coffee making facilities, and a telephone.

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    About This Property

    An independent, family-run hotel in an extended Victorian home, with many impressive original features. Close to Carlisle city centre and the M6 motorway. At the Pinegrove Hotel, each room includes (Read More)a desk, a TV and a private bathroom. Guest rooms will provide guests with a wardrobe and a kettle. Guests at the hotel can enjoy a Full English/Irish breakfast.

    Pinegrove Hotel is featured in

    Guest Ratings For This Property

    6.4
    Based on 1646 Reviews
    100% verified reviews

    Comfort

    7.01

    Cleanliness

    7.05

    Value For Money

    7.27

    Facilities

    6.5

    Guest Reviews

    Judithlinden
    family with young children
    5.0
    Passable
    Passable
    The location was good. The room was big.
    The towels had black hairs on them. The bathroom window didn't close.

    Published on 03 Jan 2024

    Hannah
    young couple
    10.0
    Exceptional
    Amazing
    Location

    Published on 01 Jan 2024

    Alysha
    young couple
    7.0
    Good
    Good
    I have a spacious room with lots of plug sockets and wardrobe space. The host was nice and asked us frequently how our stay was so far which was also nice. Good access to local transport to get to Carlisle city centre. Book about the area provided.
    Small tv that was very very old fashioned and hard to use. Also - VERY small the window whistled ALL NIGHT because they are single glazed and there was banging on the window every 10 mins from something but we couldnt figure out what it was Room was freezing cold and the heating only goes on from 3pm until about 9pm so when you wake up in the morning its freezing cold. To attempt to solve this problem we were given a small heater which did nothing. Spare pillow was covered in muck and dust so we couldnt use it. Cracks on the wall and in the ceiling which kept wafting dust into the room

    Published on 31 Dec 2023

    Andrea
    young couple
    8.0
    Very good
    Overnight stay at Pinegrove Hotel
    Clean towels & bed linen. Toiletries provided. East check in & out. Free parking.
    Needed more pillows. The room was a bit dated & needed some improvements to the decor.

    Published on 30 Dec 2023

    Allinson
    review category business travellers
    7.0
    Good
    Very apologetic manager but had a really comfortable stay -bed comfy clean
    Very good location-Staff very helpful
    When we arrived the room offered to us wasnt cleaned so was given an alternative room which also wasnt cleaned but staff very apologetic and upgraded us to a family room and gave us complimentary breakfast

    Published on 29 Dec 2023

    Kleber
    family with young children
    1.0
    Bad
    Bad
    Nothing
    Non smoking room terribly smelling cigarettes. High price for bad quality rooms

    Published on 23 Dec 2023

    Richard
    solo traveller
    1.0
    Bad
    Bad
    Absolutely wouldnt recommend this place to anyone

    Published on 23 Dec 2023

    Christine
    solo traveller
    8.0
    Very good
    Charming hotel and staff who really do care. Needs some updating with carpets and curtains
    Breakfast :-Very attractively presented. I had the Vegan option for the first time and it was very well cooked. Choice of fruit juice and 2slices of toast served to your table along with coffee.
    There was no way to open the window in my double room. So I wonder how this affects people during the Summer. I for one wouldn't be able to hack that. As I went to stay in mid December. It wasn't crucial. But I would still.like to have been able to sleep with the window open as I do at home.

    Published on 23 Dec 2023

    Hannah
    young couple
    8.0
    Very good
    Very pleasant
    The staff were lovely and incredibly helpful
    Another guests stuff was left in the wardrobe, however tie was removed after we told staff.

    Published on 21 Dec 2023

    Breda
    group
    4.0
    Disappointing
    Disappointing- no sleep.
    The manager was unorganised and unfriendly and initially told us we had not booked a room. The occupants upstairs from our room had an all night party and we got very little sleep. I would definitely not book this hotel again.
    See above.

    Published on 21 Dec 2023

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    Top Facilities

    parking

    bar

    wifi

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    All Facilities for Pinegrove Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Activities Darts, Golf course (within 3 km).
    Others parking, bar, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
    Miscellaneous Non-smoking rooms, Designated smoking area, Family rooms, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, First aid kit available, Thermometers for guests provided by property.
    Accessibility Entire unit located on ground floor, Upper floors accessible by stairs only, Entire unit wheelchair accessible.
    Bathroom Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet, Hairdryer.
    Room Amenities Heating, Wardrobe or closet, Clothes rack, Desk, Socket near the bed, Carpeted.
    Food & Drink Electric kettle, Kid meals, Packed lunches, Tea/Coffee maker.
    Safety & security CCTV in common areas, CCTV outside property.
    Cleaning services Daily housekeeping.
    Services & Extras Towels, Linen.
    Media & Technology TV, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    General Pets allowed.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.

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