Pinewood cottages

Activities

• Tennis equipment
• Badminton equipment

Others

• Parking
• Food

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against coronavirus
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Family rooms
• Soundproof rooms

Safety features

• Staff follow all safety protocols as directed by local authorities
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals
• Thermometers for guests provided by property
• Face masks for guests available

Room Amenities

• Heating
• Air conditioning

Food & Drink

• Room service
• Fruits

Safety & security

• 24 hour security
• Cctv in common areas
• Cctv outside property

Cleaning services

• Laundry
• Dry cleaning
• Ironing service
• Daily housekeeping

Services & Extras

• Key access

Common areas

• Garden
• Games room
• Outdoor fireplace

Food & drink safety

• Physical distancing in dining areas
• All plates
• Cutlery
• Glasses and other tableware have been sanitized

Reception services

• 24 hour front desk
• Private check in/check out
• Invoice provided

Physical distancing

• Contactless check in/check out
• Cashless payment available
• Physical distancing rules followed

Entertainment and family services

• Children's playground
• Entertainment staff
• Kids' club
• Board games/puzzles
• Indoor play area
• Kids' outdoor play equipment
• Baby safety gates

Pool and wellness

• Fitness centre

Transport

• Car hire