Platinum Hotel Tunjungan Surabaya

11 Jalan Tunjungan
9.0
185 reviews

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This property has been featured in "19 Best Luxury Hotels In Surabaya ".

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Room Types Available

Business Double Room
  • Max 2 Adults
    •

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    Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a seating area, a wardrobe and a safe deposit box. The unit offers 1 bed.

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    Business Twin Room
  • Max 2 Adults
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    This air-conditioned twin room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.

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    Deluxe Double Room
  • Max 2 Adults
    •

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    Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a seating area, a wardrobe and a safe deposit box. The unit offers 1 bed.

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    Deluxe Twin Room
  • Max 2 Adults
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    This air-conditioned twin room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.

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    Junior Suite
  • Max 2 Adults
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    The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features parquet floors, a seating area with a flat-screen TV with streaming services, a wardrobe, a safe deposit box, as well as an electric kettle. The unit has 1 bed.

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    Executive Suite
  • Max 2 Adults
    •

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    The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features parquet floors, a seating area with a flat-screen TV with streaming services, a wardrobe, a safe deposit box, as well as an electric kettle. The unit has 1 bed.

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    Family Suite
  • Max 3 Adults
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    This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite features a dining area, a flat-screen TV with streaming services a seating area and a balcony. The unit offers 2 beds.

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    About This Property

    Located in Surabaya, 1.6 km from Sharp Bamboo Monument, Platinum Hotel Tunjungan Surabaya provides accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. (Read More)Providing a restaurant, the property also has a terrace, as well as a sauna. The accommodation offers room service, a 24-hour front desk and currency exchange for guests. At the hotel every room is fitted with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. All rooms are equipped with a kettle, while some rooms will provide you with a kitchenette with a dishwasher, a microwave and a stovetop. All units will provide guests with a fridge. The daily breakfast offers buffet, continental or Asian options. Popular points of interest near Platinum Hotel Tunjungan Surabaya include Submarine Monument, Gubeng Train Station and Pasar Turi Train Station Surabaya. The nearest airport is Juanda International, 17 km from the accommodation, and the property offers a paid airport shuttle service.

    Platinum Hotel Tunjungan Surabaya is featured in

    Guest Ratings For This Property

    9.0
    Based on 185 Reviews
    100% verified reviews

    Comfort

    9.33

    Cleanliness

    9.44

    Value For Money

    9.04

    Facilities

    9.26

    Guest Reviews

    Siew
    young couple
    8.0
    Very good
    It was a pleasant stay.
    The breakfast is amazing and has a vast of variety. Not mention that, the staff are so helpful and respectful.
    The lobby air conditioner is a bit warm. It is hoped that the temperature can be a bit cooler.

    Published on 03 Jan 2024

    Samuel
    young couple
    7.0
    Good
    Need improvements in room
    Many attractive place near the hotel and only 5-10 minutes walk to a big shopping mall
    The room was not soundproof, I can hear water shower from next room and people talking in the alley. TV was not working properly, stop many times while turning on.

    Published on 29 Dec 2023

    Filippo
    review category business travellers
    10.0
    Exceptional
    Amazing place and stay. Great staff.
    Staff, facilities, hot tub, sauna, steam room, views, bed, cleaning, quiet, so many happy faces all around, they make you feel like royalty. The very best croissants and pastries I have ever had in Asia. The pastry chefs are amazing!
    Cold food cooked food for breakfast. Coffee for breakfast was some of the worst I have ever had in my life! Indonesia is known for it's great coffee. There is no excuse to serve mud water. Come on. Even the coffee was luke warm. Keep the food in the serving trays hot! There were no efforts made to keep food warm. Cold Sausages, chicken, cold everything. I stuck to what I could eat that would not upset my stomach.

    Published on 13 Dec 2023

    Jubri
    family with young children
    10.0
    Exceptional
    Exceptional
    Splendid stay. Best location and did not regret a single bit.
    Nil.

    Published on 06 Dec 2023

    Ram
    review category business travellers
    9.0
    Superb
    Superb
    Perfect location. Clean and vast breakfast, live music was perfect to be relaxed.

    Published on 29 Nov 2023

    Norman
    review category business travellers
    10.0
    Exceptional
    Best location, staff excellent, clean and roomy, good breakfast and gym facilities, value for money overall
    Best location, staff excellent, clean and roomy, good breakfast and gym facilities, value for money overall
    Nothing

    Published on 17 Nov 2023

    Ousmane
    young couple
    10.0
    Exceptional
    This hotel is so modern and very good just the best hotel
    Everything
    The lift waiting time

    Published on 14 Nov 2023

    Tony
    family with young children
    10.0
    Exceptional
    Overall we enjoy our stay in this hotel, especially the breakfast is so delicious
    The bed is big and comfortable, the AC is cold and room is clean . We also has the opportunity to enjoy the room with connecting door that very convenient for us. The tv is also good choices of channel.
    The room isnt sound proof enough so we can hear our next door when they took shower or laughing .

    Published on 12 Nov 2023

    Jiaying
    family with young children
    9.0
    Superb
    Pleasant.
    Very clean, bed were very comfortable!
    Nothing

    Published on 01 Nov 2023

    Lee
    young couple
    10.0
    Exceptional
    Platinum by name and Platinum service,
    This is a great hotel located in the heart of Surabaya. Easy walk to the Tunjungan Plaza for some super shopping. The hotel offers clean, spacious rooms with a great view of the city. The pool deck is always clean and hardly used, which makes for a relaxing swim. There is a wide range of cuisines for breakfast, so something for everyone. The Infinity Sky Bar is a great place in the evening to watch the sun set and grab a cold drink with a great choice of meals. The greatest asset of the Platinum Hotel has got to be the staff. A big thank you to Denis from housekeeping for keeping our room so spotlessly clean. Thank you also to Tiya and Indra for looking after us so well in the restaurant. We would highly recommend staying here if visiting Surabaya.
    (Read More)
    Nothing. Everything was good

    Published on 25 Oct 2023

    Location & Nearby Places

    Bubutan (1.6 Km from city center)

    11 Jalan Tunjungan

    15 Nearby Attractions

    Museum Surabaya

    0.1 km

    Tunjungan Plaza

    0.8 km

    Jalan Pahlawan

    0.9 km

    Monumen Gubernur Suryo

    0.9 km

    Apsari Park

    0.9 km

    Joko Dolog Buddhist Statue

    1.0 km

    Surabaya Town Hall

    1.0 km

    Cheng Ho Mosque

    1.1 km

    Old Town

    1.1 km

    Balai Pemuda

    1.1 km

    Tugu Pahlawan

    1.2 km

    Ten November Museum

    1.3 km

    Monumen Bambu Runcing

    1.4 km

    Governor's Residence

    1.6 km

    Kalimas River

    1.6 km

    Klenteng Pak Kik Bio

    1.6 km

    See All Attractions

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    Top Facilities

    parking

    bar

    food

    pool

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    All Facilities for Platinum Hotel Tunjungan Surabaya

    Category Facilities
    Business facilities Meeting/banquet facilities.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, pool, food, parking.
    Miscellaneous Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Accessibility Toilet with grab rails, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Seating Area, Safety deposit box, Interconnected room(s) available, Hardwood or parquet floors, Socket near the bed.
    Food & Drink Wine/champagne, Dishwasher, Refrigerator, Electric kettle, Microwave, Kitchenware, Restaurant, Stovetop, Kitchenette, Fruits, Dining area, Room service.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Cleaning services Ironing service, Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Key access.
    Media & Technology Cable channels, TV, Streaming service (like Netflix), Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Concierge service, 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage, Currency exchange.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Entertainment and family services Evening entertainment, Babysitting/child services.
    Pool and wellness Massage, Spa/wellness packages, Back massage, Spa lounge/relaxation area, Hot tub/Jacuzzi, Foot massage, Fitness centre, Couples massage, Neck massage, Fitness, Spa facilities, Head massage, Spa and wellness centre, Full body massage.
    Transport Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge).
    Outdoor & View Terrace, Balcony.

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