Pontchartrain Hotel St. Charles Avenue, New Orleans

This property has been featured in "47 Family-Friendly Hotels In New Orleans ".

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Room Types Available

Superior King Room

Max 2 Adults

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This single room features a minibar, bathrobe and air conditioning.

Superior Double Room

Max 4 Adults

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Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a seating area and a wardrobe. The unit has 2 beds.

Deluxe Double Room

Max 4 Adults

1 Photo available

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This room features a flat-screen TV, desk and a seating area with a sofa.

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About This Property

This New Orleans Garden District hotel features free WiFi and is 2.4 km from the New Orleans Convention Center. The Mercedes-Benz Superdome is a 5 minutes' drive away. Steps from the front entrance, (Read More)guests will find a street car for transportation throughout the city.Rooms have a flat-screen TV. Some units feature a seating area to relax in after a busy day. Every room is fitted with a private bathroom. For your comfort, you will find bath robes and free toiletries.Guests can relax in the evening at the on-site Bayou Bar, enjoy breakfast and lunch in the Silver Whistle Caf. Located on the ground floor and open for dinner, the Jack Rose restaurant offers an eclectic dining experience. The Hot Tin, Rooftop Bar, features 270-degree views of the river and downtown New Orleans.The World War 2 Museum is located 1.3 km from the property, while Morial Convention Center is 1.7 km away.

Pontchartrain Hotel St. Charles Avenue is featured in

Guest Ratings For This Property

8.6

Based on 283 Reviews

100% verified reviews

Comfort

8.94

Cleanliness

8.87

Value For Money

8.09

Facilities

8.5

Guest Reviews

Elaine

family with young children

10.0

Exceptional

Merry Christmas at the Pontchartrain

The location is fabulous with a trolley stop & Hop on/ Off Bus right across the street. We stayed for 7 days in a suite ( rm. 312) as our adult daughter met us there to celebrate the holidays. The suite gave us the extra room desired with dresser space in 2 distinct areas which helped when 3 of us getting dressed AM or PM. Bathroom had an additional tall cabinet for toiletries. Coffee table provided a great space for this game loving family. Any request made was fulfilled promptly even during busy holiday & Sugar Bowl . Impressive how they had staff operate elevator with priority to hotel guests b4 patrons for roof top bar. Staying here was a rare splurge for us but DiJon & Iris at desk and Edwardo & another doorman made it a truly memorable stay. We did not try restaurants as we enjoy vegan choices & so many great ones reached by trolley. Even vegan dining was exceptional in the Big Easy. Do try Avenue cafe one block to the right which amazed us for breakfast 4x!

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It met all of our expectations. Wish we could have ordered speciality coffees in Bar area.

Published on 03 Jan 2024

Missy

family with young children

6.0

Pleasant

Staff was accommodating and very friendly and apologetic with the stay

Location was great and staff was very accommodating with our issues

It seemed disorganized and not enough staff for check in. Sunday when we left there was no brunch available. We were given the wrong room. They overbooked the rooms and our other family members also got bumped from their room With a Minimum rate difference. I never spoke to the manager. She didnt call us.

Published on 01 Jan 2024

Michael

young couple

7.0

Good

Elevators old and mostly did not work

Published on 31 Dec 2023

Grant

young couple

10.0

Exceptional

We stayed here on our wedding night 20 years ago and loved celebrating our 20th anniversary here.

The staff was amazing and Vera went above and beyond!

Published on 26 Nov 2023

Kyle

young couple

8.0

Very good

Staff was wonderful and very welcoming. The room was very comfortable and had the perfect vibe we were looking for this trip! Had lunch at the bar downstairs and the service was excellent and our lunch was great.

Published on 17 Nov 2023