Checkin was via phone at 11pm in the night because of a late plane and really no big deal (except for me being stupid in the head from 30 hour travel coming from Germany over to Phoenix). Parking space was roofed (not all of 'em on premises are - ask for one when it's going to be hot, you'll need it!).
Plenty of room for a family of 4. REALLY comfy beds, kitchen doesn't miss anything in terms of appliances, cutlery, cooking pots/pans or dishes, except maybe for an electric water heater, which to my knowledge is a rather uncommon appliance in the US, while it's being used everywhere in Europe. They have a piping kettle though, which does the job just as fine.
A/C was working well - this was vital, as Phoenix has triple digts Fahrenheit in August EVERY DAY. When it failed one night (just before our departure), management fixed it via REMOTE - 2 hours later, everything was working again. Awesome service - I texted this as an FYI to management late in the evening, not really expecting it to get fixed before we would be leaving next day. During fixing, the ceiling fans helped out a lot.
The three pools on premises are very nice and, in summer, most needed and welcomed. All 3 pools have an additional whirlpool which you can turn on for a selectable amount of time. There water in those is considerably hotter than in the normal pool. I imagine that's really an edge in the colder days in Phoenix. For smaller kids the accommodation features inflatable water toys
The apartment has 3 TVs, 1 in every bedroom and one in the living room - all high up wall-mounted, so they're comfy to watch from sofa/bed. Watch out: channels are not the same on any of the 3. Also there are lots of books to peruse at leisure.
The entire community is gated with a number keypad at the car entrances, while pedestrian gates are locked by key. Premises therefore is quite safe.
Groceries are 2min drive, 10min walk away (Fry's).
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