Q Hotel Kraków

Business facilities

• Meeting/banquet facilities
• Fax/photocopying
• Business centre

Activities

• Live sport events (broadcast)
• Tour or class about local culture

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Others

• Bar
• Food
• Parking
• Wifi

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property
• Staff follow all safety protocols as directed by local authorities
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Miscellaneous

• Facilities for disabled guests
• Soundproof rooms
• Non smoking rooms
• Lift
• Pet basket
• Allergy free room
• Pet bowls
• Non smoking throughout

Accessibility

• Raised toilet
• Upper floors accessible by elevator
• Emergency cord in bathroom
• Toilet with grab rails
• Roll in shower
• Accessible by lift
• Lowered sink
• Walk in shower
• Entire unit wheelchair accessible

Bathroom

• Private bathroom
• Bath or shower
• Free toiletries
• Toilet paper
• Hairdryer
• Shampoo
• Shower
• Body soap
• Toilet

Room Amenities

• Soundproofing
• Cots
• Air conditioning
• Wardrobe or closet
• Clothes rack
• Desk
• Carpeted
• Iron
• Safety deposit box
• Trash cans
• Non feather pillow
• Interconnected room(s) available
• Ironing facilities
• Heating
• Adapter
• Socket near the bed

Food & Drink

• Wine/champagne
• Electric kettle
• Restaurant
• Packed lunches
• Wine or champagne
• Fruits
• Special diet menus (on request)
• Kid meals
• Outdoor furniture
• Bottle of water
• Room service
• Tea/coffee maker

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarm
• Fire extinguisher

Cleaning services

• Ironing service
• Dry cleaning
• Daily housekeeping
• Laundry

Services & Extras

• Towels
• Key card access
• Linen
• Wake up service
• Lockers

Media & Technology

• Cable channels
• Radio
• Satellite channels
• Flat screen tv
• Telephone

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Common areas

• Shared lounge/tv area

Reception services

• Concierge service
• 24 hour front desk
• Express check in/check out
• Invoice provided
• Private check in/check out
• Luggage storage

Physical distancing

• Cashless payment available
• Contactless check in/check out
• Mobile app for room service
• Physical distancing rules followed

General

• Pets allowed

Entertainment and family services

• Board games/puzzles

Transport

• Airport drop off
• Public transport tickets
• Shuttle service (additional charge)
• Shuttle service
• Airport shuttle
• Airport shuttle (additional charge)
• Airport pick up

Outdoor & View

• City view