Hotel

Radisson Blu Hotel, Durham

Frankland Lane
8.2
(6025 reviews)

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This property has been featured in "50 Best Hotels In Durham ".

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Top Facilities

parking

bar

food

wifi

pool

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Premium Room

  • Max 2 Adults
    •

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    These rooms include bathrobes and slippers, a Nespresso coffee machine along with tea/coffee making facilities, a TV with mirror casting, hairdryer, in-room safe and ironing facilities.

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    Standard Room

  • Max 2 Adults
    •

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    This air-conditioned room features an en suite bathroom, tea/coffee making facilities, a TV with mirror casting, hairdryer, in-room safe and ironing facilities.

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    Superior Room with River view

  • Max 2 Adults
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    The double/twin room includes a river view along with all amenities of the standard room.

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    Premium Room with River View

  • Max 2 Adults
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    This room includes bathrobes, slippers, Nespresso coffee machine along with tea/coffee making facilities, a TV with mirror casting, hairdryer, in-room safe and ironing facilities.

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    Family Room

  • Max 2 Adults
    •

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    This family room features a sofa bed or extra bed, tea/coffee making facilities, a TV with mirror casting, hairdryer, in-room safe and ironing facilities

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    Junior Suite

  • Max 2 Adults
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    This suite features a separate seating area with a sofa bed, a Nespresso coffee machine and tea making facilities, bottled water, bathrobes, slippers, a TV with mirror casting, hairdryer, in-room safe and ironing facilities. A turndown service is also provided.

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    Presidential Suite

  • Max 2 Adults
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    This one-bedroom suite features a separate living area with a TV containing mirror casting.The en-suite facilities contain upgraded toiletries, bathrobes and slippers, and a professional hairdryer.Additional amenities include a Nespresso� coffee machine and tea making facilities, free bottled water and free WiFi.

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    All Facilities for Radisson Blu Hotel, Durham

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Others bar, pool, food, parking, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Non-smoking rooms, Lift, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available.
    Accessibility Upper floors accessible by stairs only, Upper floors accessible by elevator, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Air conditioning, Wardrobe or closet, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Ironing facilities, Heating.
    Food & Drink Wine/champagne, Electric kettle, Restaurant, Dining table, Coffee machine, Special diet menus (on request), Kid meals, Dining area, Room service.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Cleaning services Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Linen, Wake-up service.
    Media & Technology TV, Radio, Laptop safe, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Concierge service, 24-hour front desk, Express check-in/check-out, Luggage storage, Currency exchange.
    Physical distancing Physical distancing rules followed.
    Pool and wellness Steam room, Solarium, Massage, Spa/wellness packages, Personal trainer, Spa lounge/relaxation area, Fitness/spa locker rooms, Hot tub/Jacuzzi, Fitness centre, Fitness, Spa facilities, Spa and wellness centre.
    Outdoor & View Terrace, River view, View.

    About This Property

    Just 1 mile from Durham Rail Station and city centre, the Radisson Blu Durham has fantastic views of Durham Cathedral. It offers stylish rooms, free WiFi, a restaurant, bar and modern health club. Each spacious room has a flat-screen satellite TV, laptop safe and large work space. All rooms also feature free tea and coffee and a private bathroom. The PACE Health Club has a spa bath, sauna, steam room, gym and indoor pool. Guests can also relax in one of the 5 Nu Spa treatment rooms. The Collage Restaurant offers British cuisine with a twist, and includes a range of signature dishes. The food is produced using fresh ingredients and a selection of wines are also available. The casual Lobby Bar has light meals, coffees and snacks. Located on the banks of the River Wear, this Radisson hotel is 1 mile from Durham Castle. The A1(M) motorway is 10 minutes’ drive and the Pennines are 30 minutes’ car journey.
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    Guest Ratings For This Property

    8.2
    Based on 6025 Reviews
    100% verified reviews

    Comfort

    8.76

    Cleanliness

    8.73

    Value For Money

    7.74

    Facilities

    8.52

    Guest Reviews

    David
    young couple
    10.0
    Exceptional
    Exceptional
    Service by staff was exceptional. Went to the spa and this also had good facilities.
    Nothing.

    Published on 04 Jan 2024

    Caroline
    family with young children
    10.0
    Exceptional
    Excellent location lovely view brilliant room
    great location and fantastic view across the river and towards the town
    nothing

    Published on 04 Jan 2024

    Helen
    young couple
    10.0
    Exceptional
    Loved it
    Fab

    Published on 04 Jan 2024

    Debta
    young couple
    1.0
    Bad
    Very Disappointing New Year
    Location, Comfortable
    My husband and I stayed here over new year and we were really disappointed with the hotel and the service. We upgraded to a river view superior room. The heating was not working and so the room was freezing. An electrician did come but the heating still didn't work properly. My husband has a medical condition and has to sleep wearing a c pap. There was no plug socket next to the bed so for two nights he could not wear it. Food and drink at the bar was very limited with bar staff saying we have run out of so many drinks and had no crisps at all. One bar man Aaron was really to me saying blame the stocktaker for having no stock. In the restaurant we were told to take a table wherever we liked. We sat down and was asked to move as that table was set up for breakfast. The waiter brought our drinks and said this drink is in a dirty glass and then he poured it into another glass. The curtains in the restaurant were hanging down not booked to the curtain rail. Parts of the hotel are shabby and this stay was not worth the money we paid for it. Lots of people were complaining about the lack of supplies and the poor service.
    (Read More)

    Published on 04 Jan 2024

    Lisa
    young couple
    6.0
    Pleasant
    It was ok.
    Breakfast was ok. Could have been better. The staff member on the front of the restaurant was a young girl who me and my husband could not understand. She was way too quiet and not helpful.
    The staff at check in could have been a little more happy.

    Published on 04 Jan 2024

    Cameron
    young couple
    10.0
    Exceptional
    PERFECTION
    everything
    nothing. it was perfect

    Published on 04 Jan 2024

    Louise
    young couple
    5.0
    Passable
    Passable
    Close to local nightlife
    Quite dated rooms

    Published on 03 Jan 2024

    Marion
    group
    8.0
    Very good
    Great location for annual meet up with friends from across the UK
    Location was perfect - right by the river - parking on site at a fee
    nothing

    Published on 03 Jan 2024

    Sharon
    family with young children
    10.0
    Exceptional
    Exceptional
    The room was very spacious and had everything we needed to make our two night stay wonderful.All the staff were very pleasant and very helpful.
    Nothing to dislike, Radisson do everything right

    Published on 03 Jan 2024

    Andy
    young couple
    10.0
    Exceptional
    Exceptional
    Location to the City Center was brilliant

    Published on 03 Jan 2024

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