Hotel

Rafaela Hotel Heidelberg

Lutherstr. 17
9.1
(1262 reviews)

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This property has been featured in "50 Best Hotels In Heidelberg ".

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Top Facilities

parking

bar

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Double Room

  • Max 2 Adults
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    Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views. The unit has 1 bed.

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    Family Room - Souterrain

  • Max 3 Adults
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    This air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with an inner courtyard view. The unit offers 2 beds.

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    All Facilities for Rafaela Hotel Heidelberg

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Others parking, bar, wifi, food.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Soundproof rooms, Allergy-free room, Higher level toilet, Lower bathroom sink, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available.
    Accessibility Toilet with grab rails, Entire unit located on ground floor, Upper floors accessible by elevator, Emergency cord in bathroom, Entire unit wheelchair accessible.
    Bathroom Shower, Private bathroom, Free toiletries, Toilet paper, Toilet, Hairdryer.
    Room Amenities Sofa, Hypoallergenic, Soundproofing, Sofa bed, Air conditioning, Heating, Wardrobe or closet, Clothes rack, Desk, Hardwood or parquet floors, Socket near the bed, Seating Area, Safety deposit box.
    Food & Drink Wine/champagne, Refrigerator.
    Safety & security Fire extinguishers, Smoke alarms, CCTV outside property.
    Cleaning services Daily housekeeping.
    Services & Extras Towels, Key card access, Linen.
    Media & Technology Cable channels, TV, Flat-screen TV.
    Common areas Shared lounge/TV area.
    Food & drink safety Physical distancing in dining areas.
    Reception services Express check-in/check-out, Invoice provided, ATM/cash machine on site, Luggage storage.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Entertainment and family services Kids' outdoor play equipment, Children's playground, Board games/puzzles, Child safety socket covers.
    Outdoor & View City view, Terrace, View, Inner courtyard view.
    Shops Minimarket on site.

    About This Property

    Set in the Neuenheim district of Heidelberg, Rafaela Hotel is within a 15-minute walk of Heidelberg's Old Town district with the theatre and university. Heidelberg Castle and Heidelberg Zoo are also less than 2 km away. The units in the hotel are equipped with a flat-screen TV with cable channels. Every room comes with a private bathroom with a shower and free toiletries. The modern bathrooms with glass doors are half-openly integrated into the room.Guest rooms will provide guests with a fridge. There is a children's playground on site. Mannheim City Airport is 14 km away.

    Guest Ratings For This Property

    9.1
    Based on 1262 Reviews
    100% verified reviews

    Comfort

    9.44

    Cleanliness

    9.49

    Value For Money

    8.83

    Facilities

    9.19

    Guest Reviews

    Alan
    young couple
    9.0
    Superb
    Great hotel with very friendly proffesional staff
    Staff were really friendly and the hotel was in a good location and clean
    nothing

    Published on 02 Jan 2024

    Terence
    family with young children
    10.0
    Exceptional
    What a great location!
    What a fantastic location. Woke up on the morning of our departure to the most amazing market directly opposite to the hotel
    Nothing

    Published on 30 Dec 2023

    Jennifer
    family with young children
    10.0
    Exceptional
    Very nice hotel in fabulous location
    Great location, clean, comfortable, with complimentary water and nice breakfast.
    parking is quite challenging

    Published on 30 Dec 2023

    Anonymous
    young couple
    10.0
    Exceptional
    Very helpful friendly staff, especially the night staff! A hotel with everything we needed for our stay close to major r
    Lovely small hotel. Perfectly located for us.

    Published on 15 Dec 2023

    Gven
    young couple
    8.0
    Very good
    Enjoyed our stay, quiet & simple.
    Staff was kind and helpful. The location was good and also the breakfast.
    Reception closes at 10:00 pm , which is quite early and that you can not sit and have a drink.

    Published on 10 Dec 2023

    Naomi
    family with young children
    10.0
    Exceptional
    The perfect place to stay in Heidelberg, a delight, very strongly recommended!
    Absolutely lovely, kind and helpful staff, great rooms (we had a family and a double room) and perfect location--the square is beautiful, with v nice cafes and a great patisserie, and a short, beautiful walk to the river and the old town.

    Published on 16 Nov 2023

    Mike
    solo traveller
    10.0
    Exceptional
    I would definitely recommend this hotel
    It was not a large hotel with a lot of activity nice and quiet

    Published on 15 Nov 2023

    Connor
    young couple
    8.0
    Very good
    Very good
    The hotel is in a lovely location next to a square. It makes for a great view to have a drink and with great restaurants close in several directions. The staff are excellent and there are nice little touches, like welcome drinks and chocolates in the room.
    The problem being next to a square is that there is a bar adjacent to the square, and patrons from that bar can be loud and drunk late at night. Had to keep windows closed and sleep with earplugs one night and still slept poorly as the room wouldn't cool down. This stopped the stay from being excellent and I recognise it as being mostly outside the control of the hotel.

    Published on 30 Oct 2023

    Anonymous
    family with young children
    10.0
    Exceptional
    Wonderful
    All
    Toilet should have a water tap for Islamic people to wash

    Published on 28 Oct 2023

    Maria
    family with young children
    10.0
    Exceptional
    Great small peaceful hotel close to the center
    Great location in a peaceful neighbourhood but at a walking distance from Altstadt and the big public trabsport network from Birmarkplatz. Everything is just perfect: cozy beds and bedlinen, great shower, some of the rooms with views. Helpful reception people.
    Everything was perfect

    Published on 27 Oct 2023

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