Rare Find Exquisitely New Quiet & Safe Skytrain Home

Had a week in Vancouver to help settle my daughter in at UBC so we needed an apartment for two for a couple of nights and then just me for the rest of the week. The apartment was in a really nice residential area, with a lovely little food shop a two minute walk away and Nanaimo Sky Train station a 10 minute walk. From Nanaimo it's a really quick journey to get to downtown Vancouver, and 10mins by Sky Train then 30mins by bus to get to UBC. The neighbourhood felt really safe, the neighbours are friendly and the apartment had everything we needed for a short and very busy stay. The beds are super comfortable and the kitchen was pretty well equipped. There are many, many Uber eats options (including wine deliveries - so civilised) so catering was easy.

Our booking confirmation stated air-conditioning and when we arrived, we were told no air-conditioning. We got a sorry from the owner and 80 degrees plus hot weather and two fans which didn't help much. Booking .com 's customer service was awful and did not get back to us for 26 hours. WE had one bath towel upon arrival and had to call get more. There was one electric stove top and no frying and could not run microwave with other appliances. There were 15-16 instructions pasted on the walls. Laundry instructions: Laundry only between 6-14.00 hours or you will 'BURN THE ELECTRICITY" . Not sure what that means. Also make sure the adjacent apartment is not running the dryer before you start yours. SO had to listen by the wall to make sure the dryer was not running before you started yours. Instructions on how long to leave the exhaust fan in the bathroom etc. There are no restaurants close by. Expect to walk 2 blocks or more to find two mediocre Italian places. One run down grocery store that is a block away. It was hard to use public transport as the station was far. But the most disappointing thing was being tricked into believing that there was air-conditioning by Booking.com and the owner. Bed is uncomfortable. We had washing detergent for two loads of laundry and bleach for one load. The smoke detector was wrapped in saran wrap, see picture. Wire dangling from vent hood in kitchenette. If I had known there was no air-conditioning, then I would have found a different place to stay at the same rates. IN RESPONSE TO THE PROPERTY RESPONSE, THE ORIGINAL RESRVATION CONFIRMATION HHAS BEEN FORWARDED TO BOOKING.COM AND THEY TRIED TO RESOLVE THE MATTER AND THIS WILL BE RESOLVED EVENTUALLY. I CANNOT ATTACH THE RESERVATION CONFIRMATION ON THIS REVIEW AS IT HAS MY PERSONAL DETAILS. I PRETTY MUCH STICK TO FACTS IN MY REVIEWS AND THIS IS MAINLY TO HELP FUTURE TRAVELERS TO BE AWARE OF THE LIMITATIONS OF A PROPERTY. WRITING A BAD REVIEW IS NEVER THE INTENTION.