Ravana Heights, Ella

This property has been featured in "50 Best Hotels In Ella ".

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Room Types Available

Deluxe Double Room with Ella Rock and Ella Gap View

Max 2 Adults

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The room features large windows with a view of the Ella rock and a private sitout with a view of the Ella Rock.

Classic Triple Room

Max 3 Adults

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This triple room has a private entrance and sofa. It also has floor to ceiling windows with views of the Ella Gap and the Ella Rock.It offers view of mountain.

Family Suite with Ella Rock and Ella Gap View

Max 4 Adults

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Featuring a balcony and floor-to-ceiling windows, large suites overlook the surrounding mountains and Ella Rock. Shower facility is available in the en suite bathroom.It also offers view of Ella Gap. These rooms are located on higher floors.

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About This Property

Located atop the Ella-pass, Ravana Heights stands 1000 m above sea level. Offering picture perfect panoramic views of the Ella Gap and Ella Rock. Rooms overlook the surrounding mountains and Ella Ro (Read More)ck. Each room is equipped with a private balcony with lounge chairs. Shower facilities are in the en suite bathroom. Guests can sample a fine selection of Thai, Sri Lankan and international specialities that include Thai Paenang Chicken Curry and Som Tam Papaya Salad. Outdoor dining options can also be arranged. With a 24-hour desk, the resort provides luggage storage and shuttle services. Travel and sightseeing bookings can be made at the tour desk. The Ravana is 200 metres from the Ella Village Centre and a 15-minute walk from Ella Train Station. Colombo International Airport is a 6-hour drive away.

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Guest Ratings For This Property

8.6

Based on 163 Reviews

100% verified reviews

Comfort

8.99

Cleanliness

8.95

Value For Money

8.07

Facilities

8.54

Guest Reviews

Wanniarachchige

young couple

1.0

Bad

Unpleasant Stay - Multiple Issues

Nothing.

I recently stayed at this hotel in Ella, and unfortunately, my experience was far from pleasant. During check-in, we encountered a major issue with their outdated card machine, which didn't support Apple Pay or tap options. The owner insisted there was no problem with the machine, accusing us of not having sufficient funds. To make matters worse, the owner's demeanor was highly unprofessional, even threatening to involve the police, claiming we were attempting to cheat him. This unnecessary drama greatly tarnished our stay in Ella and left us embarrassed. The room itself was subpar, featuring a very old and uncomfortable bed. It raised doubts about the validity of previous positive ratings. The owner's greed for money was evident, promising amenities that were never delivered. Despite expressing our desire to leave and find alternative accommodation due to the faulty card machine, the owner refused, subjecting us to hours of waiting until a new machine finally resolved the issue. This ordeal significantly soured our mood and overall experience. In summary, I would strongly advise against choosing this hotel. The lack of professionalism, outdated facilities, and the owner's behavior make it an unworthy option in Ella. Save yourself the hassle and consider alternative accommodations in the area.

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Published on 03 Jan 2024

Julia

young couple

10.0

Exceptional

I had a wonderful experience at Ravana Heights. The staff was incredibly kind and helpful throughout my stay. When I fell ill, they promptly assisted me in reaching their in-house doctor, delivered meals to my room, and consistently provided support to ensure my well-being. The food was delicious, and the rooms were well-appointed. Overall, a fantastic stay with excellent service. Special thanks to the lovely ladies who took care of me!

Published on 02 Jan 2024