Hotel Plaza Op�ra, Palermo

This property has been featured in "33 Luxury Hotels In Palermo ".

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parking

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Classic Single Room with French Bed

Max 1 Adult

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This room comes with air conditioning, a satellite flat-screen TV and a minibar. The bathroom features slippers, free toiletries and a hairdryer.

Classic Double or Twin Room

Max 2 Adults

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This room comes with air conditioning, a satellite flat-screen TV and a minibar. The bathroom features slippers, free toiletries and a hairdryer.

Superior Double Room

Max 2 Adults

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Featuring a spa bath, this larger room comes with air conditioning, a satellite flat-screen TV and a kettle. The bathroom features bathrobes and slippers, free toiletries and a hairdryer.

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All Facilities for Hotel Plaza Opéra

Category	Facilities
Activities	Temporary art galleries.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, food, parking, wifi.
Miscellaneous	Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Lower bathroom sink, Non-smoking throughout.
Safety features	Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Access to health care professionals.
Accessibility	Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Spa bath, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Bath, Shower, Toilet, Bidet, Bathrobe.
Room Amenities	Sofa, Soundproofing, Sofa bed, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Seating Area, Safety deposit box, Heating, Hardwood or parquet floors, Socket near the bed.
Food & Drink	Wine/champagne, Electric kettle, Restaurant, Minibar, Coffee machine, Fruits, Special diet menus (on request), Outdoor dining area, Outdoor furniture, Room service, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, CCTV outside property, Fire extinguishers.
Cleaning services	Ironing service, Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Key card access, Wake-up service, Key access.
Media & Technology	Cable channels, iPod dock, TV, Satellite channels, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Concierge service, 24-hour front desk, Invoice provided.
Physical distancing	Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Entertainment and family services	Babysitting/child services.
Pool and wellness	Steam room, Massage, Beauty Services, Personal trainer, Back massage, Spa lounge/relaxation area, Fitness/spa locker rooms, Hot tub/Jacuzzi, Fitness centre, Couples massage, Neck massage, Body treatments, Fitness, Facial treatments, Spa and wellness centre, Full body massage.
Transport	Airport drop off, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
Outdoor & View	City view, Terrace, Inner courtyard view, Balcony.

About This Property

Featuring a terrace and set in the heart of Palermo, Hotel Plaza Opéra is just 150 metres from the Politeama Theatre. The rooms offer elegant parquet floors and a flat-screen satellite TV. WiFi is free throughout. All air-conditioned rooms are either decorated with serigraphs by modern painters, or with original 18th-century French engravings inspired by Jean de la Fontaine’s fables. Some rooms come with a spa bath. Most of the bathrooms have a walk-in shower. The property offers a bar and restaurant. The Plaza Opéra Hotel boasts a lobby. There is a cosy lounge bar, and breakfast includes delicious local specialities and a selection of organic products. Buses run from Palermo and Trapani airports, and stop 100 metres and 20 metres from the hotel respectively. Private transfers can also be booked at reception.

Guest Ratings For This Property

8.0

Based on 262 Reviews

100% verified reviews

Comfort

8.55

Cleanliness

8.52

Value For Money

7.61

Facilities

8.34

Guest Reviews

Robert

solo traveller

10.0

Exceptional

The Staff were very helpful, booked a restaurant and facilitated mine quarries About getting around and finding places. Very happy with the hotel. Breakfast good.

Published on 29 Oct 2023

Judith

young couple

7.0

Good

Central location, clean apart from the mold on the edges of the shower. Coffee machine in room. Fridge helpful reception.

Parking. They have some parking across the road but you can't reserve it and street parking was over full. They sent us elsewhere at twice the price to a lot where the attendant parked yr car because cars were jammed in. It took moving about 6 other cars and 20 mins to retrieve our car when we left. Driving in the busy narrow streets with many cars and motorcycles is tricky. Service in the hotel was patchy. The reception was very good, in the bar service was poor, it seemed they had a hierarchy of jobs, ie one seats you but someone else takes the order and another serves it . It was not customer focused. Coffee at breakfast was awful. We used the nespresso machine in our room.

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Published on 08 Oct 2023

David

young couple

8.0

Very good

Overall a pleasant stay in a good location.

Breakfast was very good, with good and caring service when required.

The need to state the time to meet the breakfast time slots available.

Published on 27 Sep 2023

Ana

solo traveller

10.0

Exceptional

it was my second time staying here and won't be the last - I am 100% sure. the hotel is amazing: the location, the staff and the room were all 10 out 10. it is a modern, small and confortable hotel in the heart of Palermo.

there was nothing bad about it.

Published on 07 Sep 2023

Lenkov

family with young children

10.0

Exceptional

Great property in the middle of Palermo

Location is great - right in the middle of Palermo.

Room was very nice but a bit small.

Published on 24 Aug 2023

Timothy

group

8.0

Very good

A roof with a view

Great location. Amazing roof deck & lounge.

Room on first floor was nice but I prefer rooms on a higher floor.

Published on 24 Aug 2023

Yomi

group

8.0

Very good

Loved the location of the property. It's in the center though a short walk away from the core of bustling activities. I liked that the area was quiet though very much easily accessible to town. It's roughly a short 8-10 min walk. We also never had trouble finding a parking spot for our rental which was a welcomed bonus. Lastly, found the staff to be quite helpful and accommodating; plus the rooftop restaurant/lounge had stunning views of the surrounding mountains - loved it.

Not necessarily a negative comment though visitors beware. The rooftop restaurant/lounge is quite beautiful and boasts impressive views, as such it's much sought after, so do note you'll need to make reservations, especially if you'd like a table outside during the higher trafficked evening hours.

Published on 22 Aug 2023

Jeanny

family with young children

8.0

Very good

The air conditioning is fantastic

Our bathroom in room 501 was a very strange blue color .. not your typical stone finishing but finish with paint color the vanity tops

Published on 21 Jul 2023

Sylvia

family with young children

10.0

Exceptional

Wonderful

Nice and clean Excellent breakfast

Nothing

Published on 17 Jul 2023

Helen

group

5.0

Passable

Great location but the customer service attitude of the staff was poor.

Excellent location.

Quite a few things, a noisy A/C, a shower that made huge puddles on the floor every time we used it, overcharging for wine at a tour dinner, being locked out of our room, not having a sign to say there would be no laundry services on Saturday where the notice in the room said there was. The staff attitude to these issues ware unhelpful and seeming not to care. Some of the issues were resolved but not the shower. The price of laundry was also very high. The young woman who checked us in around 8pm the evening we arrived was the one exception, she was delightful.

Published on 22 Jun 2023