Resort Hotel Alex Zermatt

Bodmenstrasse 12
8.9
261 reviews

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This property has been featured in "50 Best Hotels In Zermatt ".

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Room Types Available

Single Room
  • Max 1 Adult
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    Individually furnished room featuring a flat-screen TV, desk, tea/coffee facilities, a small seating area and a bathroom with bathtub, hairdryer and bathrobe.

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    Standard Double Room
  • Max 2 Adults
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    Individually furnished room featuring a flat-screen TV, desk, tea/coffee facilities, a small seating area and a bathroom with bathtub, hairdryer and bathrobes.Most of these rooms have a balcony.

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    Superior Double Room
  • Max 2 Adults
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    More spacious and individually furnished room featuring a flat-screen TV, desk, tea/coffee facilities, a small seating area and a bathroom with bathtub, hairdryer and bathrobes.Most of these rooms have a balcony.

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    Luxury Suite
  • Max 2 Adults
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    Very spacious and individually furnished suite featuring a separate living room, flat-screen TV, desk, tea/coffee facilities and a bathroom with bathtub, hairdryer and bathrobes.

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    Classic Junior Suite
  • Max 2 Adults
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    Spacious and individually furnished junior suite featuring a living area, flat-screen TV, desk, tea/coffee facilities and a bathroom with bathtub, hairdryer and bathrobes.

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    About This Property

    The Alex in the heart of Zermatt is a mountain hut on the outside and a stylish boutique hotel on the inside. It features a superb spa, sports and fitness area and offers free Wi-Fi. Behind the clas (Read More)sic chalet building there is an attractive interior of traditional furniture, brocade curtains, velvet pillows, exquisite carving and precious paintings of the Matterhorn. Spa facilities include an indoor pool, 3 massage rooms, separate women’s and men’s saunas, a Finnish sauna, a tepidarium, a sanarium, a massage chair and a tropical shower. A selection of massage and beauty treatments is also available. The fitness room features state-of-the-art equipment, including rowing machines. There are also tennis and squash courts and a grotto swimming pool. Hotel Alex also features a large sun terrace with garden lounge and serves a wide range of grill specialities in its excellent restaurant. There is also an elegant smokers' and whiskey lounge and the Montana Lounge, inviting you to read or have a nice chat.

    Resort Hotel Alex Zermatt is featured in

    Guest Ratings For This Property

    8.9
    Based on 261 Reviews
    100% verified reviews

    Comfort

    9.23

    Cleanliness

    9.2

    Value For Money

    8.3

    Facilities

    8.94

    Guest Reviews

    Mitter
    solo traveller
    8.0
    Very good
    Very pleasant and comfortable stay.
    Breakfast was very good - both in terms of the spread as well as freshness. The hot counter offered custom-made eggs and other freshly made items along with a wide selection of cold cuts and bakery products. A pot of good coffee along with the spread made the breakfast excellent. The staff at the breakfast area was consistently wonderful. So was staff across the hotel. The decor and ambiance of the hotel were consistent with it's high rating and with the description on the website. Look forward to visiting again.

    Published on 18 Dec 2023

    Jillian
    family with young children
    10.0
    Exceptional
    Incredible.
    Proximity to train was why I selected it, but the proximity to the heart of Zermatt, the playground were unexpected necessities. Wonderful location and facilities. Great breakfast. And a wonderful balcony.

    Published on 07 Oct 2023

    Arnold
    solo traveller
    6.0
    Pleasant
    An over-priced, shabby pit-stop.
    Close to the train station and shopping area. The room had a tea/coffee making facility, and sockets (but no USB) for adapter/charger/travel immersion heater. A decent view, from the balcony, if fine weather.
    The wallpaper was pink-black, furniture dark and cheap - admittedly a matter of taste, but not to mine. Shower was over a bath, somewhat narrow. Fire exit on balcony appeared blocked. Breakfast was okay, but jam was thin. Staff performed their functions, but not really cheerily.

    Published on 23 Sep 2023

    Craig
    family with young children
    8.0
    Very good
    Very good
    Loved the spa and the setting
    The rooms felt unclean

    Published on 14 Sep 2023

    Michal
    young couple
    10.0
    Exceptional
    A great place to stay in Zermatt to enjoy both nature and comfort
    Very cozy room and great bed. The SPA was the reason for our booking and we were not disappointed. They have a beautiful pool, with jaccuzzi, sauna... The short distance from the train station (1min litterally) is adding to the convenience of the place. The resturant is excellent, and the staff was very kind.

    Published on 27 Aug 2023

    Myles
    young couple
    10.0
    Exceptional
    Great place to stay, verry nice staff.
    The spa and the room
    Nothing

    Published on 24 Jul 2023

    Ce01
    group
    8.0
    Very good
    Nice hotel close to the station
    My room was a super cute small double room. The bathroom was nice (not super clean) with a Jacuzzi bathtub but I haven't used it. The room was very quiet with Mountain View, just to the wrong side ;-). Realised in the morning that you can see the Matterhorn from the terrace - other side from my room view. Breakfast was very nice - everyone can find something. Location is nearby the station.
    I found some hairs in the bathroom but I haven't mentioned it at the reception. And for me the bed was too soft.

    Published on 09 Jul 2023

    Alexmihaila
    family with young children
    10.0
    Exceptional
    Exceptional
    Exquisite place, everything was more than we expected. Big room, nice view, personnel , included breakfast .

    Published on 08 Jul 2023

    Yana
    solo traveller
    10.0
    Exceptional
    Excellent staff and amentities
    The staff were amazing. They welcomed me and my dog without a problem, he even had a special bed prepared in the room. They were also very flexible on checkout. The rooms were perfectly clean, the bed and pillows comfortable, there was everything you could possibly need in terms of bathroom essentials, and we had plenty of choices for breakfast. The location is also right next to the train station which is very convenient.
    Nothing

    Published on 02 Jul 2023

    Julien
    young couple
    10.0
    Exceptional
    Best hotel in Zermatt, lovely place with a Soul
    It was a wonderful time at Hotel Alex Zermatt. we had the pleasure to spend a weekend for our couple birthday. Not only hotel was incredible with a real soul, special places to welcome you and many activities (huge swimming pool, sauna, hammam, tennis, squash, cigar lounge), great cocktails, the luxurious suite is beautiful and with a view on the Matterhorn but the staff and the owner are lovely and dedicated to make you enjoy your stay! Fully recommend it and well definitely come back to this place!
    nothing

    Published on 15 Jun 2023

    Location & Nearby Places

    Zermatt Village (0.3 Km from city center)

    Bodmenstrasse 12

    15 Nearby Attractions

    Hinterdorstrasse

    0.3 km

    Matterhorn Museum

    0.4 km

    Mountaineer's Cemetery

    0.5 km

    Riffelalp

    0.5 km

    Sunnegga

    0.9 km

    Findeln

    1.3 km

    Gorner Gorge

    1.7 km

    Oberer Hohenweg Bike Tour

    1.9 km

    Skiing in Zermatt

    1.9 km

    Rothorn

    2.6 km

    Five Lake Trail

    3.1 km

    Five Lake Trail

    3.2 km

    Grunsee Lake

    3.6 km

    Grindjisee Lake

    3.7 km

    4 Lakes Bike Tour

    4.3 km

    Schwarzsee

    4.9 km

    See All Attractions

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    Top Facilities

    bar

    food

    wifi

    pool

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    All Facilities for Resort Hotel Alex Zermatt

    Category Facilities
    Activities Bike tours, Badminton equipment, Tennis equipment, Cycling, Tennis court, Billiards, Fishing, Skiing, Hiking, Ski storage, Squash, Golf course (within 3 km), Table tennis, Ski school, Ski pass vendor.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Others bar, pool, food, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
    Accessibility Upper floors accessible by elevator.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Bath, Toilet, Bathrobe.
    Room Amenities Sofa, Sofa bed, Wardrobe or closet, Clothes rack, Desk, Seating Area, Carpeted, Safety deposit box, Fold-up bed, Interconnected room(s) available, Heating, Hardwood or parquet floors, Socket near the bed.
    Food & Drink Wine/champagne, Refrigerator, Electric kettle, Vending machine (drinks), Restaurant, Kid-friendly buffet, Packed lunches, Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker.
    Safety & security Smoke alarms, Fire extinguishers.
    Cleaning services Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
    Media & Technology CD player, Cable channels, TV, DVD player, Radio, Flat-screen TV, Telephone.
    Services & Extras Towels, Linen, Wake-up service, Key access.
    Common areas Sun terrace, Games room, Garden, Shared lounge/TV area.
    Food & drink safety Physical distancing in dining areas.
    Reception services Concierge service, ATM/cash machine on site, Express check-in/check-out, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage, Currency exchange.
    Physical distancing Cashless payment available, Physical distancing rules followed.
    Entertainment and family services Kids' outdoor play equipment, Children's playground, Indoor play area, Board games/puzzles, Babysitting/child services.
    Pool and wellness Hammam, Sun umbrellas, Steam room, Solarium, Massage, Foot bath, Beauty Services, Spa/wellness packages, Manicure, Personal trainer, Body scrub, Spa lounge/relaxation area, Waxing services, Fitness/spa locker rooms, Hot tub/Jacuzzi, Body wrap, Fitness centre, Fitness classes, Fitness, Facial treatments, Spa facilities, Pedicure, Spa and wellness centre, Massage chair, Sun loungers or beach chairs.
    Transport Shuttle service (additional charge), Shuttle service.
    Outdoor & View Terrace, Mountain view, View.
    Shops Minimarket on site.

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