Riad Marrakech By Hivernage

Business facilities

• Meeting/banquet facilities
• Fax/photocopying

Others

• Parking
• Bar
• Wifi
• Food

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Non smoking rooms
• Designated smoking area
• Family rooms
• Soundproof rooms
• Allergy free room

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Thermometers for guests provided by property
• Access to health care professionals

Bathroom

• Bath
• Private bathroom
• Free toiletries
• Toilet paper
• Body soap
• Conditioner
• Toilet
• Bidet
• Hairdryer
• Shampoo

Room Amenities

• Sofa
• Trash cans
• Soundproofing
• Tile/marble floor
• Non feather pillow
• Air conditioning
• Heating
• Wardrobe or closet
• Dressing room
• Desk
• Socket near the bed
• Seating area
• Safety deposit box

Food & Drink

• Fruits
• Wine/champagne
• Special diet menus (on request)
• Kid meals
• Restaurant
• Grocery deliveries
• Minibar
• Kid friendly buffet
• Room service
• Coffee house on site

Safety & security

• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarms
• Cctv outside property

Cleaning services

• Ironing service
• Daily housekeeping
• Laundry
• Dry cleaning

Services & Extras

• Wake up service
• Lockers
• Towels
• Key access
• Linen

Media & Technology

• Satellite channels
• Flat screen tv

Common areas

• Sun terrace
• Shared lounge/tv area

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Reception services

• Express check in/check out
• Concierge service
• Invoice provided
• Tour desk
• Private check in/check out
• Luggage storage
• 24 hour front desk
• Currency exchange

General

• Pets allowed

Physical distancing

• Cashless payment available
• Contactless check in/check out
• Physical distancing rules followed

Entertainment and family services

• Baby safety gates
• Board games/puzzles
• Babysitting/child services

Pool and wellness

• Sun umbrellas

Transport

• Airport shuttle
• Car hire
• Airport shuttle (additional charge)
• Airport drop off
• Shuttle service (additional charge)
• Shuttle service
• Airport pick up

Outdoor & View

• Terrace
• Patio
• View