Richmond Marriott

500 East Broad Street
8.3
332 reviews

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This property has been featured in "18 Luxury Hotels In Richmond ".

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Room Types Available

King or Double Room with City View
  • Max 4 Adults
    •
  • 3 Photos available
    •

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    This room features cable TV and a work desk.

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    Concierge Room with King or Two Double Beds
  • Max 4 Adults
    •
  • 1 Photo available
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    Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, executive lounge access, a seating area, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

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    Premium Room with King or Two Single Beds
  • Max 4 Adults
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    Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit has 2 beds.

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    Guest Room with 2 Double Beds
  • Max 4 Adults
    •
  • 2 Photos available
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    Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 2 beds.

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    Standard Double Room
  • Max 4 Adults
    •
  • 2 Photos available
    •

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    Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit offers 2 beds.

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    Double Room with 2 Double Beds - Skyline View
  • Max 6 Adults
    •

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    Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

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    Standard Double Room - Concierge Level
  • Max 4 Adults
    •

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    Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, executive lounge access, a seating area, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

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    High Floor with 1 Bed, Guest room, 1 King, High floor
  • Max 4 Adults
    •
  • 2 Photos available
    •

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    Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a wardrobe. The unit offers 1 bed.

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    Standard King Room with Sofa Bed and Adapted Tub - Mobility Accessible
  • Max 4 Adults
    •
  • 5 Photos available
    •

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    Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a wardrobe. The unit has 2 beds.

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    About This Property

    In the heart of downtown Richmond, the Marriott offers room service, a modern lobby bar, and a newly renovated fitness center. The well-appointed guest rooms at Marriott Richmond offer views of the (Read More)town and free high-speed internet. Each has a 27’’ TV with cable channels including CNN, ESPN, and HBO. Ironing facilities are also provided. The T-Miller’s Sports Bar and Grill* > Fall Line Kitchen & Bar is open for breakfast, lunch and dinner. For a follow-up cocktail, guests are welcome to visit *the Liberty Bar* > Corner Rapid Bar and for a cup of Starbucks, there is a coffee shop. *27’’* > 49" LCD TV with cable channels + and streaming options + including. Richmond Marriott is connected via skywalk to the Greater Richmond Convention Center. The hotel runs a complimentary shuttle to a number of diverse dining and entertainment venues. The Marriott is located 7 miles from Richmond Airport.

    Richmond Marriott is featured in

    Guest Ratings For This Property

    8.3
    Based on 332 Reviews
    100% verified reviews

    Comfort

    8.89

    Cleanliness

    8.86

    Value For Money

    7.79

    Facilities

    8.67

    Guest Reviews

    Jill
    review category business travellers
    8.0
    Very good
    Very good
    Location
    Breakfast not included in stay

    Published on 20 Dec 2023

    Sue
    young couple
    9.0
    Superb
    Superb
    Letti at the front desk and Ladonna in the Lounge were wonderful!

    Published on 14 Dec 2023

    Ms.
    family with young children
    7.0
    Good
    It rained during my stay. walking from hotel to Convention Center w/o going outside was great.
    The food in the hotel restaurant was very good and well worth the money spent.
    It is an inconvenience to not have a microwave oven. I don't understand this one.

    Published on 12 Dec 2023

    Susan
    young couple
    9.0
    Superb
    Superb
    location
    gurgling in sink

    Published on 11 Dec 2023

    Timothy
    group
    7.0
    Good
    Good
    We were there for the marathon, and there is no better location, honestly.
    The price gouging. Yes, there are several events in town, but the price of the rooms was exorbitant.

    Published on 09 Dec 2023

    Michaels
    review category business travellers
    5.0
    Passable
    Was good, not great.
    Hotel was gorgeous. Staff was above and beyond helpful.
    The smell right outside the hotel was horrendous. It REEKED of marijuana.

    Published on 02 Dec 2023

    Matt
    review category business travellers
    2.0
    Very poor
    Disappointing - Audit rooms, maintenance, clear alarms on clock. Replace your towels once a decade!
    Bed was comfortable. The room and building in general were clean. Bedding was decent quality. The first two day shift staff were very helpful.
    The toilet made noises randomly all night. The alarm clock was set to 5:30am and woke me up. Towels were very poor quality. Television barely worked but complimentary channels didn't at all. Had to pay for usable internet. The staff did not look up from their registers when I left. Or they were in a group talking to each other. Convenience shop in Lobby overpriced. Will try somewhere else in Richmond next time.

    Published on 23 Nov 2023

    William
    young couple
    8.0
    Very good
    Very good
    Did not get breakfast.
    Checking

    Published on 06 Nov 2023

    Tamika
    young couple
    7.0
    Good
    Weekend Getaway
    The room was nice except our phone wasn't working in the room, so no room service etc...Everything else was good. The location was great! In walking distance to several restaurants, although there is a restaurant and Starbucks at Marriott. We were intown one-night for VUU football game and enjoyed our stay. Will definitely stay again next time in Richmond
    The phone or TV not working They came to fix the TV problem, but I guess they didn't get work ticket for phone because it wasn't fixed.

    Published on 05 Nov 2023

    Godwin
    young couple
    1.0
    Bad
    Horrible
    Nothing
    Hotel double charged me at arrival and delayed to return my money, they never answer the phone and customer service was terrible, I had to wait over a month to get my refund

    Published on 17 Oct 2023

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    Top Facilities

    parking

    bar

    wifi

    food

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    All Facilities for Richmond Marriott

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Others bar, food, parking, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Visual aids: Braille, Facilities for disabled guests, Higher level toilet, Auditory guidance, Wheelchair accessible, Non-smoking rooms, Lift, Lower bathroom sink, Non-smoking throughout, Visual aids: Tactile signs.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
    Accessibility Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet.
    Room Amenities Air conditioning, Wardrobe or closet, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Refrigerator, Restaurant, Room service, Tea/Coffee maker, Coffee house on site.
    Safety & security Smoke alarms, Fire extinguishers.
    Cleaning services Dry cleaning, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service, Executive lounge access.
    Media & Technology Pay-per-view channels, Cable channels, TV, Streaming service (like Netflix), Radio, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Common areas Outdoor fireplace, Shared lounge/TV area.
    Reception services ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Transport Shuttle service, Shuttle service (free).
    Pool and wellness Fitness centre.
    Outdoor & View City view, Terrace, View.
    Shops Minimarket on site.

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