ROBINSON Cala Serena

Cala Serena, s/n
8.3
175 reviews

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This property has been featured in "32 Best Hotels In Cala D Or ".

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Room Types Available

Standard Double Room
  • Max 2 Adults
    •
  • 1 Photo available
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    This air-conditioned room features satellite TV, a minibar and a private balcony. The bathroom includes a hairdryer.

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    Standard Single Room
  • Max 1 Adult
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  • 1 Photo available
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    Air conditioning, a tea and coffee maker and a safe deposit box are provided in this spacious double room. The unit offers 1 bed.

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    Superior Double Room
  • Max 3 Adults
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  • 1 Photo available
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    Air conditioning, a tea and coffee maker and a safe deposit box are featured in this spacious double room. The unit offers 2 beds.

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    Economy Double Room
  • Max 2 Adults
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    The spacious double room features air conditioning, a tea and coffee maker and a safe deposit box. The unit has 1 bed.

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    Single Room with Garden View
  • Max 1 Adult
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    This single room is air-conditioned and has a tea and coffee maker and a safe deposit box. The unit has 1 bed.

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    Economy Single Room
  • Max 1 Adult
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    Air conditioning, a tea and coffee maker and a safe deposit box are offered in this spacious double room. The unit has 1 bed.

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    Junior Suite
  • Max 3 Adults
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    The spacious suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a balcony with garden views, this suite also features air conditioning and a flat-screen TV with satellite channels. The unit has 1 bed.

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    Deluxe Double or Twin Room with Garden View
  • Max 2 Adults
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    The spacious double room features air conditioning, a tea and coffee maker and a safe deposit box. The unit has 1 bed.

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    Superior Single Room
  • Max 1 Adult
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    The single room features air conditioning, a tea and coffee maker and a safe deposit box. The unit has 1 bed.

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    About This Property

    Featuring outdoor pools overlooking the Mediterranean Sea, this hotel lies between 2 small bays on the East coast of Mallorca. It includes a spa and tennis courts. Surrounded by palm trees, the ROBI (Read More)NSON Cala Serena has air-conditioned rooms with a private balcony or terrace. In-room facilities include refrigerators, bathrobes and satellite TV. Varied buffets and late breakfasts are served in the Robinson Club’s main restaurant. There are also 2 elegant, à-la-carte restaurants serving Spanish specialities. The hotel organises a range of water sports and has direct beach access. Guests can book spa treatments or enjoy a round of golf on site. In the evenings, the club theatre provides entertaining shows. The sandy beach of Cala Serena is located in the Cala d'Or resort, just 7 km from the Cala Mondrago Nature Park. Robinson Club offers rental bicycles, rental cars and free parking.

    ROBINSON Cala Serena is featured in

    Guest Ratings For This Property

    8.3
    Based on 175 Reviews
    100% verified reviews

    Comfort

    8.7

    Cleanliness

    8.59

    Value For Money

    7.96

    Facilities

    8.28

    Guest Reviews

    James
    review category business travellers
    10.0
    Exceptional
    Fantastic staff, large comfortable room, but the best was the buffet. World class.
    From the start you're greeted by the friendly staff, the hotel is in secure grounds right by the Cala, and the rooms are a nice size, with comfortable firm beds. What's special about this hotel is the restaurant... Breakfast, Lunch and Dinner were all amazing, with so many choices in the buffet. We stayed there 6 nights and each lunch and dinner service was different. There was also plenty of choice for my vegan partner. Having extensive travel through Europe and the US, this is without doubt, the best restaurant buffet service I've experienced.
    Nothing.

    Published on 23 Dec 2023

    Robert
    family with young children
    4.0
    Disappointing
    Lovely resort, poor staff and the food was very average and not anywhere close to where it should be
    The resort was lovely- reception staff were unhelpful, surly and didnt follow up on any request. Anna the head of guest relations was lovely but the rest of the front of house staff were lacking in courtesy.
    I made several requests before arriving none of which were carried out. The room on the lower ground floor smelt of damp and was very unpleasant for your children. I had to escalate matters with the head of guest relations who totally understood the complaint and i was given 150 euros compensation but was told to pick this up with booking.com upon my return.

    Published on 16 Aug 2023

    Mirela
    family with young children
    8.0
    Very good
    Very good
    The staff was very helpful, the facilities are good. The food was good and varied each day.
    The cleanliness in the common areas could be improved - e.g. the alleys between the buildings are full of birdshit, it looks like they haven't been cleaned in a while. Swimming in the sea is rather dangerous, as boats go back and forth right in the bay where people swim - you basically swim in between boats. A lady was almost hit by a boat as she was swimming, an incident avoided only because people on the shore saw what was going to happen and started waving to the boat to stop moving. The hotel / local authorities should not allow boats to come so close, or at least designate some boat-free areas. We would have liked to have some Spanish food in the buffet (paella, traditional tapas, etc).
    (Read More)

    Published on 19 Jul 2023

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    Top Facilities

    bar

    wifi

    pool

    food

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    All Facilities for ROBINSON Cala Serena

    Category Facilities
    Activities Bike tours, Live music/performance, Aerobics, Tennis equipment, Cycling, Live sport events (broadcast), Beach, Tennis court, Billiards, Horse riding, Hiking, Happy hour, Walking tours, Themed dinner nights, Snorkelling, Golf course (within 3 km), Table tennis, Diving.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, pool, food, wifi.
    Safety features Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Miscellaneous Facilities for disabled guests, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Non-smoking throughout.
    Bathroom Private bathroom, Toilet paper, Hairdryer, Sauna, Bath, Shower, Toilet.
    Room Amenities Air conditioning, Desk, Shallow end, Safety deposit box, Heating.
    Food & Drink Wine/champagne, Refrigerator, Restaurant, Kid-friendly buffet, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Tea/Coffee maker, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers.
    Services Wireless Internet.
    Cleaning services Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen, Lockers.
    Media & Technology TV, Satellite channels, Flat-screen TV, Telephone.
    Common areas Sun terrace, Games room, Garden, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services 24-hour front desk, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage.
    Physical distancing Cashless payment available.
    Entertainment and family services Evening entertainment, Kids' outdoor play equipment, Strollers, Baby safety gates, Kids' club, Nightclub/DJ, Children's playground, Indoor play area, Board games/puzzles, Entertainment staff, Babysitting/child services.
    Pool and wellness Sun umbrellas, Steam room, Massage, Beauty Services, Manicure, Back massage, Hair colouring, Body scrub, Spa lounge/relaxation area, Fitness/spa locker rooms, Yoga classes, Hair treatments, Foot massage, Hair cut, Body wrap, Fitness centre, Couples massage, Fitness classes, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Hair styling, Head massage, Pedicure, Spa and wellness centre, Full body massage, Hand massage, Sun loungers or beach chairs.
    Transport Airport drop off, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
    Outdoor & View Terrace, Balcony, Garden view.

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