ROBINSON Cala Serena, Cala d'Or

This property has been featured in "32 Best Hotels In Cala D Or ".

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Top Facilities

bar

wifi

pool

food

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Standard Double Room

Max 2 Adults

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This air-conditioned room features satellite TV, a minibar and a private balcony. The bathroom includes a hairdryer.

Standard Single Room

Max 1 Adult

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Air conditioning, a tea and coffee maker and a safe deposit box are provided in this spacious double room. The unit offers 1 bed.

Superior Double Room

Max 3 Adults

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Air conditioning, a tea and coffee maker and a safe deposit box are featured in this spacious double room. The unit offers 2 beds.

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All Facilities for ROBINSON Cala Serena

Category	Facilities
Activities	Bike tours, Live music/performance, Aerobics, Tennis equipment, Cycling, Live sport events (broadcast), Beach, Tennis court, Billiards, Horse riding, Hiking, Happy hour, Walking tours, Themed dinner nights, Snorkelling, Golf course (within 3 km), Table tennis, Diving.
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, pool, food, wifi.
Safety features	Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Miscellaneous	Facilities for disabled guests, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Non-smoking throughout.
Bathroom	Private bathroom, Toilet paper, Hairdryer, Sauna, Bath, Shower, Toilet.
Room Amenities	Air conditioning, Desk, Shallow end, Safety deposit box, Heating.
Food & Drink	Wine/champagne, Refrigerator, Restaurant, Kid-friendly buffet, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, Fire extinguishers.
Services	Wireless Internet.
Cleaning services	Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
Services & Extras	Towels, Key card access, Linen, Lockers.
Media & Technology	TV, Satellite channels, Flat-screen TV, Telephone.
Common areas	Sun terrace, Games room, Garden, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	24-hour front desk, Invoice provided, Tour desk, Private check-in/check-out, Luggage storage.
Physical distancing	Cashless payment available.
Entertainment and family services	Evening entertainment, Kids' outdoor play equipment, Strollers, Baby safety gates, Kids' club, Nightclub/DJ, Children's playground, Indoor play area, Board games/puzzles, Entertainment staff, Babysitting/child services.
Pool and wellness	Sun umbrellas, Steam room, Massage, Beauty Services, Manicure, Back massage, Hair colouring, Body scrub, Spa lounge/relaxation area, Fitness/spa locker rooms, Yoga classes, Hair treatments, Foot massage, Hair cut, Body wrap, Fitness centre, Couples massage, Fitness classes, Neck massage, Body treatments, Fitness, Facial treatments, Spa facilities, Hair styling, Head massage, Pedicure, Spa and wellness centre, Full body massage, Hand massage, Sun loungers or beach chairs.
Transport	Airport drop off, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
Outdoor & View	Terrace, Balcony, Garden view.

About This Property

Featuring outdoor pools overlooking the Mediterranean Sea, this hotel lies between 2 small bays on the East coast of Mallorca. It includes a spa and tennis courts. Surrounded by palm trees, the ROBINSON Cala Serena has air-conditioned rooms with a private balcony or terrace. In-room facilities include refrigerators, bathrobes and satellite TV. Varied buffets and late breakfasts are served in the Robinson Club’s main restaurant. There are also 2 elegant, à-la-carte restaurants serving Spanish specialities. The hotel organises a range of water sports and has direct beach access. Guests can book spa treatments or enjoy a round of golf on site. In the evenings, the club theatre provides entertaining shows. The sandy beach of Cala Serena is located in the Cala d'Or resort, just 7 km from the Cala Mondrago Nature Park. Robinson Club offers rental bicycles, rental cars and free parking.

Guest Ratings For This Property

8.3

Based on 175 Reviews

100% verified reviews

Comfort

8.7

Cleanliness

8.59

Value For Money

7.96

Facilities

8.28

Guest Reviews

James

review category business travellers

10.0

Exceptional

Fantastic staff, large comfortable room, but the best was the buffet. World class.

From the start you're greeted by the friendly staff, the hotel is in secure grounds right by the Cala, and the rooms are a nice size, with comfortable firm beds. What's special about this hotel is the restaurant... Breakfast, Lunch and Dinner were all amazing, with so many choices in the buffet. We stayed there 6 nights and each lunch and dinner service was different. There was also plenty of choice for my vegan partner. Having extensive travel through Europe and the US, this is without doubt, the best restaurant buffet service I've experienced.

Nothing.

Published on 23 Dec 2023

Robert

family with young children

4.0

Disappointing

Lovely resort, poor staff and the food was very average and not anywhere close to where it should be

The resort was lovely- reception staff were unhelpful, surly and didnt follow up on any request. Anna the head of guest relations was lovely but the rest of the front of house staff were lacking in courtesy.

I made several requests before arriving none of which were carried out. The room on the lower ground floor smelt of damp and was very unpleasant for your children. I had to escalate matters with the head of guest relations who totally understood the complaint and i was given 150 euros compensation but was told to pick this up with booking.com upon my return.

Published on 16 Aug 2023

Mirela

family with young children

8.0

Very good

The staff was very helpful, the facilities are good. The food was good and varied each day.

The cleanliness in the common areas could be improved - e.g. the alleys between the buildings are full of birdshit, it looks like they haven't been cleaned in a while. Swimming in the sea is rather dangerous, as boats go back and forth right in the bay where people swim - you basically swim in between boats. A lady was almost hit by a boat as she was swimming, an incident avoided only because people on the shore saw what was going to happen and started waving to the boat to stop moving. The hotel / local authorities should not allow boats to come so close, or at least designate some boat-free areas. We would have liked to have some Spanish food in the buffet (paella, traditional tapas, etc).

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Published on 19 Jul 2023