Royal Hotel Sài Đồng - Long Biên

Cleanliness & disinfecting

• Hand sanitiser
• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Others

• Bar
• Food
• Parking
• Wifi

Miscellaneous

• Family rooms
• Facilities for disabled guests
• Soundproof rooms
• Wheelchair accessible
• Non smoking rooms
• Lift
• Designated smoking area
• Non smoking throughout

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property
• Staff follow all safety protocols as directed by local authorities
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Bathroom

• Free toiletries
• Toilet paper
• Toothbrush
• Shower cap
• Hairdryer
• Shampoo
• Slippers
• Shower
• Body soap
• Conditioner
• Toilet
• Bidet

Room Amenities

• Sofa
• Soundproofing
• Air conditioning
• Wardrobe or closet
• Clothes rack
• Desk
• Fan
• Trash cans
• Non feather pillow
• Heating
• Socket near the bed

Food & Drink

• Wine/champagne
• Electric kettle
• Minibar
• Wine or champagne
• Fruits
• Room service

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarm
• Fire extinguisher

Cleaning services

• Ironing service
• Dry cleaning
• Trouser press
• Daily housekeeping
• Laundry

Services & Extras

• Towels
• Key card access
• Linen
• Wake up service

Media & Technology

• Tv
• Flat screen tv
• Telephone

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Reception services

• Concierge service
• 24 hour front desk
• Express check in/check out
• Invoice provided
• Private check in/check out
• Luggage storage

Physical distancing

• Cashless payment available
• Contactless check in/check out
• Physical distancing rules followed

Transport

• Airport drop off
• Shuttle service (additional charge)
• Shuttle service
• Airport shuttle
• Airport shuttle (additional charge)
• Airport pick up

Outdoor & View

• Terrace
• View
• Quiet street view
• Balcony
• Garden view