Hotel

Servatur Waikiki

Avenida Gran Canaria, 20
7.9
(2581 reviews)

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This property has been featured in "50 Best Hotels In Maspalomas ".

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Double Room with Balcony (1 Adult)

  • Max 1 Adult
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    This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit has 2 beds.

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    Double Room with Balcony (2 Adults)

  • Max 2 Adults
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    This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit has 2 beds.

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    Double Room with Balcony (2 Adults + 1 Child)

  • Max 2 Adults
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    This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit offers 3 beds.

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    Superior Double Room with Balcony(1 Adult)

  • Max 1 Adult
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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room has air conditioning, a wardrobe, a flat-screen TV with satellite channels and a balcony. The unit has 2 beds.

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    Superior Double Room with Balcony (2 Adults)

  • Max 2 Adults
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    Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. Featuring a balcony, this double room also provides air conditioning, a wardrobe and a flat-screen TV with satellite channels. The unit offers 2 beds.

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    Superior Double Room with Balcony (1 Adult + 1 Child)

  • Max 1 Adult
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    Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. Boasting a balcony, this double room also features air conditioning, a wardrobe and a flat-screen TV with satellite channels. The unit has 2 beds.

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    Double Room with Balcony (2 Adults + 2 Children)

  • Max 2 Adults
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    This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit has 3 beds.

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    Superior Double Room Top Floor Large Balcony (2 adults y 1 child)

  • Max 2 Adults
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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. Boasting a balcony, this double room also offers air conditioning, a wardrobe and a flat-screen TV with satellite channels. The unit has 3 beds.

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    Family Suite (3 Adults)

  • Max 3 Adults
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    The spacious family room offers air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. This family room has a safe deposit box, a tiled floor, a flat-screen TV with satellite channels and a terrace. The unit has 5 beds.

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    Family Suite (3 Adults + 2 Children)

  • Max 3 Adults
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    The spacious family room offers air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. Featuring a terrace, this family room also provides a safe deposit box, a tiled floor and a flat-screen TV with satellite channels. The unit has 5 beds.

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    Family Suite (3 Adults + 1 Child)

  • Max 3 Adults
  • Read More

    The spacious family room offers air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. This family room features a safe deposit box, a tiled floor, a flat-screen TV with satellite channels and a terrace. The unit offers 5 beds.

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    Family Suite (4 Adults)

  • Max 4 Adults
  • Read More

    The spacious family room offers air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. This family room features a safe deposit box, a tiled floor, a flat-screen TV with satellite channels and a terrace. The unit offers 5 beds.

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    Family Suite (4 Adults + 1 Child)

  • Max 4 Adults
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    The spacious family room offers air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 5 beds.

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    Family Suite (2 Adults)

  • Max 2 Adults
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    The spacious family room provides air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 5 beds.

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    Family Suite (2 Adults + 1 Child)

  • Max 2 Adults
  • Read More

    The spacious family room offers air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 5 beds.

    Read More

    Family Suite (2 Adults + 2 Children)

  • Max 2 Adults
  • Read More

    The spacious family room offers air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. Featuring a terrace, this family room also provides a safe deposit box, a tiled floor and a flat-screen TV with satellite channels. The unit has 5 beds.

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    Family Suite (2 Adults + 3 Children)

  • Max 2 Adults
  • Read More

    The spacious family room provides air conditioning, a wardrobe, as well as a private bathroom featuring a walk-in shower and a hairdryer. This family room features a safe deposit box, a tiled floor, a flat-screen TV with satellite channels and a terrace. The unit offers 5 beds.

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    Superior Double Room Top Floor Large Balcony (2 adults)

  • Max 2 Adults
  • Read More

    Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room has air conditioning, a wardrobe, a flat-screen TV with satellite channels and a balcony. The unit has 2 beds.

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    All Facilities for Servatur Waikiki

    Category Facilities
    Activities Live music/performance, Live sport events (broadcast), Billiards, Water park, Darts, Archery, Table tennis, Bingo.
    Others bar, pool, food, parking, wifi.
    Cleanliness & disinfecting Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
    Miscellaneous Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Lift, Lower bathroom sink.
    Accessibility Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible, Emergency cord in bathroom.
    Bathroom Private bathroom, Toilet paper, Additional bathroom, Slippers, Free toiletries, Hairdryer, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Drying rack for clothing, Sofa bed, Wardrobe or closet, Clothes rack, Safety deposit box, Tile/marble floor, Socket near the bed, Air conditioning, Desk, Shallow end.
    Food & Drink Refrigerator, Electric kettle, Restaurant, Outdoor furniture.
    Safety & security Smoke alarms, Fire extinguishers, CCTV in common areas.
    Cleaning services Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen, Wake-up service.
    Media & Technology Satellite channels, Flat-screen TV, Telephone, TV.
    Common areas Sun terrace, Games room, Garden, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services ATM/cash machine on site, Invoice provided, Tour desk, Luggage storage, 24-hour front desk, Currency exchange.
    Physical distancing Cashless payment available.
    Entertainment and family services Kids' club, Children's playground, Indoor play area, Entertainment staff, Evening entertainment.
    Pool and wellness Sun umbrellas, Solarium, Massage, Beauty Services, Spa lounge/relaxation area, Public Bath, Water slide, Fitness centre, Fitness, Manicure, Pedicure, Sun loungers or beach chairs.
    Transport Car hire, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Airport drop off.
    Outdoor & View Terrace, City view, Pool view, Mountain view, View, Balcony, Garden view.
    Shops Minimarket on site.

    About This Property

    Servatur Waikiki is located in Playa del Ingles, a 5-minute drive from the beach. This hotel offers an on-site restaurant and bar, terrace, and shared outdoor swimming pool. A free shuttle service to the beach is provided. Each air-conditioned room in this hotel comes with free WiFi, 2 single beds, a flat-screen TV, and wardrobe. The private bathroom includes a shower. Servatur Waikiki has a 24-hour front desk and offers currency exchange services. There is a fitness centre, solarium, and a basketball court available. An airport shuttle can be arranged for an extra charge. You can find a shopping centre 900 metres from the hotel. Maspalomas dunes and beach are a 5-minute drive from the property, and Gran Canaria Airport is 30 km away.

    Guest Ratings For This Property

    7.9
    Based on 2581 Reviews
    100% verified reviews

    Comfort

    8.18

    Cleanliness

    8.29

    Value For Money

    8.11

    Facilities

    8.12

    Guest Reviews

    Paul
    young couple
    5.0
    Passable
    Passable
    Location. Good Beds comfortable Food good
    Paying extortionate prices. Not being able to get a bottle of water from the bar or restaurants even tho we were all inclusive. Paying for a superior room.to find out its the same room as standard rooms(but includes dressing gown and slippers)

    Published on 02 Jan 2024

    Kerry
    with friends
    8.0
    Very good
    Very enjoyable stay would definitely stay again
    Food and alcohol very good
    Bit of a walk from nightlife but we knew that

    Published on 27 Dec 2023

    Pawel
    family with young children
    8.0
    Very good
    Very good
    kids pool

    Published on 08 Dec 2023

    Kristinsson
    young couple
    8.0
    Very good
    OK
    Evening program was poor and no dansing.The discotek
    The diskotek playing loud till 2 o clock after midnight.

    Published on 18 Nov 2023

    Sharon
    solo traveller
    9.0
    Superb
    Superb
    Relaxed, close to yumbo and shops
    Could have more choice of food for vegetarians

    Published on 18 Nov 2023

    Matthew
    young couple
    8.0
    Very good
    Lovely relaxing holiday
    Great location
    Great buffet breakfast, comfy beds, powerful shower

    Published on 17 Nov 2023

    James
    young couple
    10.0
    Exceptional
    Excellent, clean, comfortable and friendly staff!
    Extremely clean and comfortable. The staff, especially housekeeping went over and above their role to ensure they provided an excellent service!
    The air con in the room wasnt great, it didnt seem very cold.

    Published on 14 Nov 2023

    Keith
    young couple
    8.0
    Very good
    Very good
    All facilities were very good, it all helped to ensure a very good stay.
    I thought the entertainment was sadly lacking, Having seen and heard the entertainment in nearby hotels I would say that the acts brought in were very poor in comparison, and whilst the in house entertainment team were trying hard it very much appeared there was a lack of investment in both the entertainment facilities and acts.

    Published on 13 Nov 2023

    Darren
    family with young children
    8.0
    Very good
    Fun place for a holiday with kids.
    The pools are great and our kids (aged 5 and 8) especially loved the 'adventure pool' and playground area. Good location and all Playa Del Ingles attractions are within reasonable walking distance. Great running routes close by, especially along the Paseo Costa Canaria too. The breakfast was decent enough - loads of options - not much variety day-to-day, but all good (more cooked vegetables would be an improvement). Broadly very friendly kitchen/restaurant staff too. The entertainers for the children were very dedicated and funny, especially Bety - and lots of effort made by the animation team for Halloween. Maybe we got lucky compared to other reviewers, but we found the rooms to be fairly quiet and weren't really kept awake by any noise or music. There are 5x individual towers and it seemed predominantly younger families were placed in some towers, with groups of adults/party crowd grouped in others. I'm not sure if this was coincidence or intentional - but it definitely made sense if intentional, as it kept similar groups of people together and ensured noise was less of an issue. Front desk and cleaning staff generally pretty friendly and we were able to check in a little earlier than 3pm which was much appreciated after a long trip. No issues with the beds or cleanliness, decent aircon, and sizeable balcony.
    The room was fine but a little tired/small - I would think 3 star rather than 4 star. A fridge in the room would make a big difference, and it would be nice to have a kettle in all rooms as standard rather than needing to ask at reception/pay a deposit. The pool towel system wasn't very convenient and would be better if it didn't cost extra. Having the main smoking area right next to a kids play equipment definitely needs a rethink too - ours wanted to play on the mechanical horse but completely impossible without exposing them to a huge cloud of smoke. The breakfast room/facilities were always extremely busy despite the hotel probably not being at full capacity. It was fine but any busier (e.g. peak season) and it wouldn't have been so enjoyable. All in all - the positives far outweighed the negatives. We would stay again but think we'd stick to the shoulder seasons rather than the height of summer.

    Published on 12 Nov 2023

    David
    young couple
    6.0
    Pleasant
    Pricy and probably not worth it for a short stay - for a longer trip full board on offer maybe if you can take the noise
    Nice property. Smaller rooms. Clean.
    Very noisy. If you are b&b - Breakfast means breakfast till 10 not the continental breakfast which runs to 11 - if you go to the continental you get accosted by a heavy wanting money or kicking you out. This is nonsense Also booking.con says there is an airport shuttle - there is not.

    Published on 11 Nov 2023

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