Sheraton Indianapolis Hotel at Keystone Crossing, Indianapolis

This property has been featured in "49 Best Hotels In Indianapolis ".

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Traditional King Room with Sofa Bed

Max 4 Adults

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The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, a safe deposit box, a sofa, as well as heating. The unit has 2 beds.

Traditional Queen Room with Two Queen Beds

Max 4 Adults

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The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.

Traditional King Room

Max 2 Adults

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All Facilities for Sheraton Indianapolis Hotel at Keystone Crossing

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	bar, pool, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available.
Miscellaneous	Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Non-smoking throughout.
Accessibility	Hearing accessible, Toilet with grab rails, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet.
Room Amenities	Sofa, Sofa bed, Air conditioning, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Ironing facilities, Heating.
Food & Drink	Refrigerator, Restaurant, Kid-friendly buffet, Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, CCTV outside property, 24-hour security, Fire extinguishers, CCTV in common areas.
Cleaning services	Ironing service, Dry cleaning, Trouser press, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Executive lounge access.
Media & Technology	Pay-per-view channels, Cable channels, TV, Laptop safe, Satellite channels, Flat-screen TV, Telephone.
Common areas	Sun terrace.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	24-hour front desk, Express check-in/check-out, Luggage storage.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Transport	Car hire.
Pool and wellness	Fitness centre, Fitness, Sun loungers or beach chairs.
Outdoor & View	City view, Terrace.
Shops	Minimarket on site.

About This Property

This Indianapolis, Indiana hotel is directly connected to The Fashion Mall at Keystone. It features a gym, concierge services and a hot tub. Each room at the Sheraton Indianapolis Hotel at Keystone Crossing features pay-per-view movies and a coffee maker. Select rooms offer club lounge access, which provides free breakfasts and evening snacks. The Lobby Bar and Keystone Café serve casual cuisines and offer room service at the Sheraton Indianapolis Hotel. This completely non-smoking hotel includes a gift shop. The Keystone Crossing Sheraton Indianapolis Hotel is is located within one of Indianapolis' best shopping and corporate districts.

Guest Ratings For This Property

8.5

Based on 170 Reviews

100% verified reviews

Comfort

8.93

Cleanliness

9.04

Value For Money

8.48

Facilities

8.87

Guest Reviews

Pinkston

review category business travellers

1.0

Bad

Didnt like no microwave and not clean sheets

Nothing

No microwave

Published on 03 Jan 2024

Moore

young couple

10.0

Exceptional

Everything

Published on 02 Jan 2024

Anonymous

young couple

10.0

Exceptional

Great stay and access to mall and parking. Got a great deal too.

Clean and great room.

No one answered the phone when calling from room.

Published on 30 Dec 2023

Adrian

solo traveller

10.0

Exceptional

Overall satisfied loved my stay

Excellent price friendly staff conveniently connected to mall overall great experience

Enjoyed everything

Published on 23 Dec 2023

Dawn

family with young children

9.0

Superb

Comfortable

No valet before 6. Had to get own car and still charged $25. Should take at least half that price off

Published on 22 Dec 2023

Alfredson

family with young children

8.0

Very good

Nice stay and suited our needs over the Thanksgiving holiday while visiting family.

The room was very clean and spacious. I liked the bathroom, including the shower. Having dispenser soap, shampoo and conditioner is very convenient, rather than dealing with tiny bottles. The front desk staff was friendly and my kids loved having the Starbucks in the lobby.

There should be a nightstand on the other side of the bed where there's space. It's hard to sleep on the side without one in order to charge you phone, set down a beverage, or have a book. We were told we had two parking options, both with a fee that I don't recall seeing online. However, my husband discovered we could park behind the building at no cost, so it seemed like the hotel was not providing us all the parking options in order to make more money per night.

Published on 21 Dec 2023

Ronald

family with young children

8.0

Very good

Perfect for our purposes

Great spot with many activities and dining choices adjacent to property

Little dated and dusty. Garage was under construction and rough

Published on 12 Dec 2023

Seraphina

young couple

5.0

Passable

Clean property. Good location, connected to the mall. Later checkout was a nice touch. The room was clean and the bed was comfortable.

The parking was confusing. Parked in the parking garage and the way to get to the way hotel from there was a confusing mess. Breakfast was not complimentary.

Published on 01 Nov 2023