Sheraton New Orleans Hotel

500 Canal Street

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This property has been featured in "47 Family-Friendly Hotels In New Orleans ".

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Room Types Available

Traditional, Guest room, 1 King
  • Max 3 Adults
  • 2 Photos available
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    The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath or a shower. The unit has 1 bed.

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    Traditional, Guest room, 2 Double
  • Max 4 Adults
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    The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath or a shower. The double room offers a flat-screen TV with cable channels, a safe deposit box, a carpeted floor and heating. The unit offers 2 beds.

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    Club level, Guest room, 1 King
  • Max 3 Adults
  • 1 Photo available
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    The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath or a shower. The double room provides executive lounge access, a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

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    Club level, Guest room, 2 Double
  • Max 4 Adults
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    The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath or a shower. The unit offers 2 beds.

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    City View, Guest room, 1 King
  • Max 3 Adults
  • 1 Photo available
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    The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath or a shower. The unit offers 1 bed.

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    City View Guest room, 2 Double
  • Max 4 Adults
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    The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath or a shower. The double room provides a safe deposit box, a carpeted floor, heating, a flat-screen TV with cable channels, as well as city views. The unit has 2 beds.

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    Executive Suite, 1 King, Sofa bed
  • Max 4 Adults
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    Offering free toiletries, this double room includes a private bathroom with a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and a sofa. The unit has 2 beds.

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    Club level, Executive Suite, 1 King, Sofa bed
  • Max 4 Adults
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    Providing free toiletries, this double room includes a private bathroom with a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access and a safe deposit box. The unit offers 2 beds.

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    Governor's, Suite, 1 King, Sofa bed
  • Max 4 Adults
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    Providing free toiletries and bathrobes, this double room includes a private bathroom with a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a dining area and a safe deposit box. The unit offers 2 beds.

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    Traditional Double Room with Two Double Beds - Hearing Accessible
  • Max 2 Adults
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    The spacious double room features air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

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    Traditional King Room - Hearing Accessible
  • Max 2 Adults
  • 2 Photos available
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    The spacious double room provides air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

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    Deluxe King Room with City View - Hearing Accessible
  • Max 2 Adults
  • 1 Photo available
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    The spacious double room provides air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

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    Deluxe Double Room with Two Double Beds and City View - Hearing Accessible
  • Max 2 Adults
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    The spacious double room provides air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

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    Deluxe Double Room with Two Double Beds, City View and Transfer Shower - Mobility Accessible
  • Max 2 Adults
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    The spacious double room features air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

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    Traditional King Room with Roll-in Shower - Mobility Accessible
  • Max 2 Adults
  • 1 Photo available
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    The spacious double room provides air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

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    Traditional Double Room with Two Double Beds and Transfer Shower - Mobility Accessible
  • Max 2 Adults
  • Read More

    The spacious double room offers air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

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    Deluxe King Room with City View and Transfer Shower - Mobility Accessible
  • Max 2 Adults
  • 1 Photo available
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    The spacious double room features air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

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    View All Rooms

    About This Property

    This hotel is in New Orleans is across the street from the French Quarter and 4 blocks from the Mississippi River. It offers a gym and a tour desk. There is live jazz music in the Rodrigue Gallery ev (Read More)ery Friday and Saturday nights from 8 - 11 p.m. at Jazz at the Blue Dog. Sheraton New Orleans Hotel rooms include a coffee maker, work desk and safety deposit box. The hotel offers 24-hour room service. Sheraton New Orleans Hotel features the Roux Bistro, which offers regional New Orleans cuisine. Guests can also have a cocktail in the Pelican Bar or drink Starbucks Coffee in the lobby. The Sheraton is within a 5-minute walk of Harrah’s Casino. The Audubon Aquarium of Americas is 6 blocks from the hotel.

    Sheraton New Orleans Hotel is featured in

    Guest Ratings For This Property

    8.1
    Based on 1165 Reviews
    100% verified reviews

    Comfort

    8.57

    Cleanliness

    8.57

    Value For Money

    7.77

    Facilities

    8.31

    Guest Reviews

    Melissa
    young couple
    8.0
    Very good
    Beautiful view, great location on Canal street. Clean room but service was lacking.
    We loved the decor, location, indoor Starbucks, and the view in the room.
    We first arrived and valet was way too pushy and rushing us. We asked for someone to please help us with luggage. Valet asked for someone to come out with a cart. The white guy came out bypassed us and went to the white women in the car behind us. I informed him that valet called him out for us. He snapped to wait our turn. He was working in "order". I corrected him that we were ahead of the ladies and called out for us. The valet person was surprised he did this as well. He then tried to lecture us by repeating...patience. We then went inside and the asian person at the desk told us that they were overbooked and tried to give us a handicap room by the elevator. I explained that we prepaid on Booking.com and the rate wasn't based on this. She claimed to "refresh" her system and the room style that I booked...was available. It all felt very racist. I use that word with caution and not that often...but yea, we felt slighted.

    Published on 04 Jan 2024

    Maria
    group
    9.0
    Superb
    Nice hotel and great location. Just a bit pricey but expected for events and time there.
    Hotel was in perfect location for walking to everything and far enough away from noise. Very clean and updated Rooms . Staff very friendly and helpful. Food /drinks were excellent but expensive. But we had a great time. Would definitely stay at this hotel again.
    We stayed for Sugar Bowl and New Years. Room rate was high for double room but expected for last minute.. Extra 62.00 a day for valet parking because we had SUV, which I felt should be included or less . No mini fridge or microwave but there was coffee maker. Which was nice since tarbucks line in hotel was very long .

    Published on 03 Jan 2024

    Tracy
    young couple
    10.0
    Exceptional
    Exceptional
    location & cleanliness
    noise from the street.

    Published on 03 Jan 2024

    Natalie
    family with young children
    7.0
    Good
    Basic hotel but great location
    This is a decent hotel in a great location, close to Bourbon St and Cafe Beignet. Check in staff are friendly, and the rooms were clean and mostly quiet. We ordered room service one day which was good. Would recommend it as a basic hotel in a convenient location. Housekeeping varied depending on the cleaner.
    This doesnt really live up to the 4-star Sheraton expectation. Rooms are basic and outdated, so this might bother some people and they smelled a little funky. There was no mini fridge, and we had to rent one for an additional $50.

    Published on 02 Jan 2024

    Akinobu
    family with young children
    9.0
    Superb
    Very clean room and very quick cleaning up with the linens change in the morning.
    Dog friendly room.
    No refrigerator in the room.

    Published on 02 Jan 2024

    Helen
    family with young children
    8.0
    Very good
    Location was on point, walking distance to all the popular places.
    Great location
    Took a very long time for the water to warm up, really only a Luke warm shower.

    Published on 01 Jan 2024

    Barrett
    family with young children
    7.0
    Good
    Good
    I liked everything
    Nothing

    Published on 31 Dec 2023

    Samuels
    young couple
    9.0
    Superb
    Me and my wife and family members had a fantastic stay
    The location was fantastic the food was great
    To me everything was great

    Published on 23 Dec 2023

    Charmaine
    family with young children
    10.0
    Exceptional
    Exceptional
    It was very nice and clean
    I think the rate was really expensive with no microwave or refrigerator but I wanted to be close to family who also stayed in the same hotel

    Published on 23 Dec 2023

    Laquita
    family with young children
    6.0
    Pleasant
    Pleasant
    Location, view, and friendliness of staff
    Phone didnt work and was never repaired. Room was dank.

    Published on 22 Dec 2023

    Top Facilities

    parking

    bar

    food

    wifi

    pool

    See All Facilities

    All Facilities for Sheraton New Orleans Hotel

    Category Facilities
    Activities Live music/performance, Live sport events (broadcast), Happy hour, Temporary art galleries.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Others bar, pool, food, parking, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Hand sanitizer in guest accommodation and key areas, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities.
    Miscellaneous Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Lift, Allergy-free room.
    Accessibility Hearing accessible, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Free toiletries, Hairdryer, Bathrobe.
    Room Amenities Sofa, Sofa bed, Iron, Safety deposit box, Fold-up bed, Heating, Air conditioning, Desk, Carpeted.
    Food & Drink Wine/champagne, Kid-friendly buffet, Special diet menus (on request), Kid meals, Dining area, Room service, Vending machine (drinks), Restaurant, Vending machine (snacks), Dining table, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
    Cleaning services Dry cleaning, Ironing service, Laundry.
    Services & Extras Towels, Key card access, Executive lounge access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
    Media & Technology Laptop safe, Satellite channels, Flat-screen TV, Telephone, Pay-per-view channels, Cable channels, TV, Radio.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Common areas Shared lounge/TV area.
    Reception services ATM/cash machine on site, Invoice provided, Tour desk, Luggage storage, 24-hour front desk, Express check-in/check-out, Currency exchange.
    General Pets allowed.
    Physical distancing Physical distancing rules followed.
    Pool and wellness Fitness centre, Fitness, Sun loungers or beach chairs.
    Outdoor & View City view, View.
    Shops Minimarket on site.
    ₹139 Onwards