Shine HolliDay Villa HaNoi

Business facilities

• Meeting/banquet facilities
• Business centre

Activities

• Billiards
• Darts
• Tennis equipment
• Badminton equipment
• Movie nights

Others

• Parking
• Bar
• Food
• Wifi
• Pool

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against coronavirus
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Non smoking rooms
• Facilities for disabled guests
• Family rooms
• Lift
• Soundproof rooms

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals
• Thermometers for guests provided by property
• Face masks for guests available

Bathroom

• Sauna

Room Amenities

• Safety deposit box
• Air conditioning
• Shallow end

Food & Drink

• Restaurant
• Grocery deliveries
• Wine/champagne
• Fruits
• Coffee house on site
• Outdoor furniture

Safety & security

• 24 hour security
• Security alarm
• Smoke alarms
• Cctv in common areas
• Cctv outside property
• Fire extinguishers

Cleaning services

• Laundry
• Dry cleaning
• Ironing service
• Trouser press
• Daily housekeeping

Common areas

• Garden
• Games room
• Chapel/shrine
• Shared kitchen
• Shared lounge/tv area
• Picnic area

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized

Reception services

• 24 hour front desk
• Express check in/check out
• Currency exchange
• Tour desk
• Luggage storage
• Atm/cash machine on site
• Concierge service
• Private check in/check out
• Invoice provided

General

• Pets allowed

Physical distancing

• Contactless check in/check out
• Cashless payment available
• Physical distancing rules followed
• Mobile app for room service

Entertainment and family services

• Evening entertainment
• Kids' outdoor play equipment
• Baby safety gates
• Strollers

Pool and wellness

• Fitness centre
• Spa and wellness centre
• Massage
• Hot tub/jacuzzi
• Sun loungers or beach chairs
• Beauty services
• Fitness/spa locker rooms

Transport

• Airport shuttle
• Shuttle service (additional charge)
• Airport shuttle (additional charge)
• Electric vehicle charging station
• Airport pick up
• Airport drop off
• Shuttle service

Outdoor & View

• Terrace

Shops

• Minimarket on site