Shintana Saya Residence

Phum Veal, Khum Kouk Chak
9.7
229 reviews

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This property has been featured in "48 Best Luxury Hotels In Siem Reap ".

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Room Types Available

Premium Room - Free Laundry + Airport Pick-Up + Mini Bar
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    This air-conditioned room opens up to views of the garden or city. Rooms are fitted with a flat-screen Smart TV and a coffee machine. The en suite bathroom includes shower facilities, a hairdryer and free toiletries. Complimentary tea/coffee facilities, minibar and personal refillable water bottle are available.Benefits include:- Welcome drink and cold towel upon arrival- Complimentary fruit platter, replenished daily- Early check-in and late checkout services (subject to room availability)- Nightly turn down service- Pillow menu- Complimentary evening treats

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    Premium Room - Daily 60mn Spa Massage + Airport Pick-Up + Mini Bar
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    This air-conditioned suite opens up to views of the city or the garden. The seating area is fitted with a flat-screen Smart TV and a coffee machine. The en suite bathroom includes shower facilities, a hairdryer and free toiletries. Complimentary tea/coffee facilities, minibar and personal refillable water bottle are available.Benefits include:- Welcome drink and cold towel upon arrival- Complimentary fruit platter, replenished daily- Early check-in and late checkout services (subject to room availability)- Nightly turn down service- Pillow menu- Complimentary evening treats

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    Family Suite - Free Laundry + Airport Pick-Up + Mini Bar
  • Max 4 Adults
    •
  • 3 Photos available
    •

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    This air-conditioned family room opens up to views of the city or the garden. The seating area is fitted with a flat-screen Smart TV, sofa and a coffee machine. The en suite bathroom includes shower facilities, a hairdryer and free toiletries. Complimentary tea/coffee facilities, minibar and personal refillable water bottle are available.Benefits include:- Welcome drink and cold towel upon arrival- Complimentary fruit platter, replenished daily- Early check-in and late checkout services (subject to room availability)- Nightly turn down service- Pillow menu- Complimentary evening treats

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    Royal Suite - Free Laundry + Airport Pick-Up + Mini Bar
  • Max 2 Adults
    •
  • 3 Photos available
    •

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    This larger air-conditioned suite opens up to views of the swimming pool. The seating area is fitted with a flat-screen Smart TV and a coffee machine. The en suite bathroom includes shower facilities, a hairdryer and free toiletries. Complimentary tea/coffee facilities, minibar and personal refillable water bottle are available.Benefits include:- Welcome drink and cold towel upon arrival- Complimentary fruit platter, replenished daily- Early check-in and late checkout services (subject to room availability)- Nightly turn down service- Pillow menu- Complimentary evening treats

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    Royal Two-Bedroom Family Suite - Free Laundry + Airport Pick-Up + Mini Bar
  • Max 6 Adults
    •
  • 2 Photos available
    •

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    This spacious air-conditioned suite opens up to views of the swimming pool and garden. The seating area is fitted with a flat-screen Smart TV and a coffee machine. The en suite bathroom includes shower facilities, a hairdryer and free toiletries. Complimentary tea/coffee facilities, minibar and personal refillable water bottle are available.Benefits include:- Welcome drink and cold towel upon arrival- Complimentary fruit platter, replenished daily- Early check-in and late checkout services (subject to room availability)- Nightly turn down service- Pillow menu- Complimentary evening treats

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    View All Rooms

    About This Property

    Set in Siem Reap, 3.1 km from Pub Street, Shintana Saya Residence features a year-round outdoor pool. The resort has a barbecue and views of the garden, and guests can enjoy a drink at the bar. Free (Read More)WiFi is available throughout the property. The resort also offers car hire. Angkor Wat is 3.6 km from Shintana Saya Residence, while Wat Thmei is 1 km from the property. Siem Reap - Angkor International Airport is 50 km away. The property offers complimentary one-way airport pick-up. All rooms include a flat-screen TV with cable channels. Some units have a seating area for your convenience. You will find a kettle in the room. Extras include bathrobes and slippers. Guests can approach the 24-hour front desk for currency exchange, tour arrangements, ticketing and concierge services. Complimentary use of bicycles are available for guests who wish to explore the surrounding area.

    Shintana Saya Residence is featured in

    Guest Ratings For This Property

    9.7
    Based on 229 Reviews
    100% verified reviews

    Comfort

    9.84

    Cleanliness

    9.86

    Value For Money

    9.73

    Facilities

    9.76

    Guest Reviews

    Totland
    group
    10.0
    Exceptional
    Beautiful hotel and very friendly staff
    Paradise on earth. The most friendly staff ever. Large and comfortable rooms. Safe and quiet location. Would love to come back again later.

    Published on 05 Jan 2024

    David
    family with young children
    10.0
    Exceptional
    Perfect experience
    We had the most amazing stay! Shintana Saya is a small boutique hotel that is focused on your experience; their incredible staff paid attention to every detail. The place is beautiful and exceptionally clean, the restaurant serves up amazing dishes at a decent price, the beds were beyond comfortable, the treats and turndown service never disappointed, and the massages were fantastic, too. All the employees work very hard to give the best experience to each guest. They provide free laundry service plus the tuk tuk service meant we never had to haggle over pick ups and drop offs which was nice. I've never had so many people call me and my whole family by name. Non stop comfort and care from start to finish.
    (Read More)
    Not a thing. Stay at this hotel!!

    Published on 29 Dec 2023

    Kerstin
    young couple
    10.0
    Exceptional
    Phenomenal service and hospitality!
    Exceptional service and attentiveness by the staff. They will arrange everything for you which great attention to detail. From the airport pick up to everywhere we wanted to go to massages etc - they were on it immediately. The hotel itself is lovely as well. Great experience!
    Nothing comes to mind.

    Published on 22 Dec 2023

    Ismet
    solo traveller
    10.0
    Exceptional
    Exceptional
    Beutiful villa Kind and helpful staff Complimentary airport transfer Nice food Trip organisation

    Published on 21 Dec 2023

    Olivia
    young couple
    9.0
    Superb
    A great choice - 5 star experience
    The staff couldnt have been more professional and welcoming, from the moment we were picked up at the airport. Our room was large and immaculate - we loved it!
    It is not walking distance to the center of town, though we had use of the hotel tuk tuk so it didnt matter.

    Published on 08 Dec 2023

    Ondej
    young couple
    10.0
    Exceptional
    Best place to stay in whole Cambodia. Everything is on the top level. All staff members are super nice and helpful. And
    - absolutely perfect level of service - kind, helpful and nice staff from first to last member of team - flavourful food in restaurant, really amazing level of cooking - nice enviroment - great location (close to Angkor Vat)
    Only thing I did not like, that I had to leave

    Published on 08 Dec 2023

    James
    young couple
    10.0
    Exceptional
    Everyone tried very hard to make our trip enjoyable. Massages were good and food was excellent
    Very nice staff and was helpful with all activities and transport
    Nothing

    Published on 04 Dec 2023

    Andrea
    family with young children
    10.0
    Exceptional
    Outstanding hotel with outstanding service.
    Beautiful boutique property where we were made to feel like we were the only guests there. Spacious airy rooms, gorgeous pool and garden area and outstanding staff. Laundry and private airport pickup were included. Every detail was thoughtful and considered. An outstanding experience.
    N/A

    Published on 26 Nov 2023

    Marissa
    young couple
    10.0
    Exceptional
    Amazing service, worth the stay!
    Service service service! This is a small locally owned hotel with just 9 rooms. The property offers spacious rooms and a quiet atmosphere with proximity to the town area for excitement as needed. The staff was amazing and consistently attentive and ready to service in whatever is needed or requested. The manager, Renna Sy, is super sweet and humble. He leads in the heart of serving while being kind enough to let me ask 1000 questions about the hotel, the area as well as his own personal life. There were other team members who were amazing as well, like Sothay (So-Tee), Noch, Nith, and others whose name I failed to get before leaving. They offer comp pickup from the airport (which is 1 hour away), welcome drinks (and not only at initial arrival), but in room snacks and drinks that refreshed daily, cool washrag for your face at arrival. Just about the entire staff welcomes you on arrival with fresh juice, and the service just builds from there. They also have organic products in the bathroom for use that they have made available for sale at the front desk at very inexpensive prices. If you are coming to Cambodia, especially to visit Angkor Wat, you must must must stay here. The service alone is well worth the visit. As with the entire experience of Cambodia, if you only come to see stuff, you'll miss the entire experience. What makes Cambodia a place to come to aren't ancient ruins, but hearing the stories of the people that walked in history and connecting them into the eyes of the individual people that stand in front of you as you enter into Shintana Saya. Our opportunity to be here tied all the pieces together to make Cambodia a standing destination on our travel list. Sidebar: I don't have many pics since I did videos instead, but you can find those online.
    (Read More)
    Everything was great. Leave your expectations country at home..and come experience Shintana Saya.

    Published on 19 Nov 2023

    Kristina
    young couple
    9.0
    Superb
    Superb
    lush, beautiful, clean and comfy - would come back I did 2 massages as well; highly recommend! service was also nice - the fact they go above and beyond it just what everyone does there in this type of hotels they arranged also a 3-day tuk tuk for me with Phorn who was great!
    food could get better, it was ok if you didnt want ti eat outside but wouldnt eat there all the time

    Published on 26 Oct 2023

    Location & Nearby Places

    Siem Reap City Center (1.8 Km from city center)

    Phum Veal, Khum Kouk Chak

    15 Nearby Attractions

    Theam’s Gallery

    0.3 km

    Jayav Art

    1.7 km

    Angkor National Museum

    2.0 km

    Street Food in Siem Reap

    2.2 km

    Spa and Massages at Siem Reap

    2.2 km

    Local Village Tours

    2.2 km

    Cooking Class in Siem Reap

    2.2 km

    Pottery Classes

    2.2 km

    Quad Bike Ride

    2.2 km

    Cycling Tours in Siem Reap

    2.2 km

    War Museum Cambodia

    2.2 km

    Cambodian Cultural Village

    2.3 km

    McDermott Gallery

    2.6 km

    Noon Night Market

    3.0 km

    Pub Street

    3.1 km

    ArtBox Trick Art Museum

    3.1 km

    See All Attractions

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    Top Facilities

    parking

    bar

    food

    wifi

    pool

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    All Facilities for Shintana Saya Residence

    Category Facilities
    Activities Cycling.
    Business facilities Fax/photocopying, Business centre.
    Others bar, pool, food, parking, wifi.
    Miscellaneous Family rooms, Non-smoking rooms, Non-smoking throughout.
    Safety features Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
    Accessibility Entire unit wheelchair accessible.
    Bathroom Private bathroom, Spa bath, Free toiletries, Toilet paper, Hairdryer, Slippers, Bath, Shower, Toilet, Additional toilet, Bathrobe.
    Room Amenities Sofa, Drying rack for clothing, Tumble dryer, Sofa bed, Air conditioning, Wardrobe or closet, Dressing room, Clothes rack, Desk, Electric blankets, Seating Area, Carpeted, Iron, Safety deposit box, Fold-up bed, Tile/marble floor, Interconnected room(s) available, Ironing facilities, Hardwood or parquet floors, Socket near the bed, Cleaning products, Pants press.
    Food & Drink Wine/champagne, Refrigerator, Electric kettle, Restaurant, Minibar, Packed lunches, Dining table, Coffee machine, Fruits, Special diet menus (on request), Kid meals, BBQ facilities, Children's high chair, Room service, Tea/Coffee maker.
    Cleaning services Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
    Services & Extras Towels, Linen, Alarm clock, Towels/sheets (extra fee), Wake-up service.
    Media & Technology Cable channels, Laptop safe, Flat-screen TV, Telephone.
    Common areas Sun terrace, Garden.
    Reception services Concierge service, 24-hour front desk, Express check-in/check-out, Tour desk, Private check-in/check-out, Luggage storage, Currency exchange.
    Entertainment and family services Babysitting/child services.
    Pool and wellness Massage.
    Transport Car hire, Airport drop off, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
    Outdoor & View City view, Pool view, Terrace, View, Garden view.

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