Smart Hotel Holiday

Business facilities

• Fax/photocopying

Others

• Bar
• Food
• Parking
• Wifi

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Family rooms
• Facilities for disabled guests
• Soundproof rooms
• Non smoking rooms
• Lift
• Designated smoking area
• Allergy free room
• Non smoking throughout

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property
• Staff follow all safety protocols as directed by local authorities
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Accessibility

• Upper floors accessible by elevator
• Emergency cord in bathroom
• Toilet with grab rails
• Roll in shower
• Entire unit located on ground floor
• Accessible by lift
• Walk in shower
• Entire unit wheelchair accessible

Bathroom

• Private bathroom
• Bath or shower
• Free toiletries
• Toilet paper
• Toothbrush
• Shower cap
• Hairdryer
• Shampoo
• Slippers
• Shower
• Body soap
• Conditioner
• Toilet
• Bidet
• Bathrobe

Room Amenities

• Sofa
• Soundproofing
• Cots
• Pajamas
• Sofa bed
• Air conditioning
• Wardrobe or closet
• Clothes rack
• Desk
• Seating area
• Safety deposit box
• Interconnected room(s) available
• Heating
• Adapter
• Extra long beds (> 2 metres)
• Hardwood or parquet floors
• Socket near the bed

Food & Drink

• Wine/champagne
• Electric kettle
• Restaurant
• Chocolate or cookies
• Minibar
• Packed lunches
• Dining table
• Wine or champagne
• Fruits
• Special diet menus (on request)
• Children's high chair
• Outdoor furniture
• Bottle of water
• Room service
• Tea/coffee maker

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarm

Cleaning services

• Ironing service
• Dry cleaning
• Daily housekeeping
• Laundry

Media & Technology

• Game console – ps3
• Cd player
• Game console – ps2
• Game console – xbox 360
• Game console – nintendo wii
• Ipod dock
• Tv
• Laptop
• Computer
• Game console
• Ipad
• Radio
• Laptop safe
• Satellite channels
• Flat screen tv
• Telephone

Services & Extras

• Towels
• Wake up service/alarm clock
• Key card access
• Linen
• Alarm clock
• Wake up service
• Lockers

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Common areas

• Garden
• Shared lounge/tv area

Reception services

• Concierge service
• Atm/cash machine on site
• 24 hour front desk
• Tour desk
• Private check in/check out
• Luggage storage

Physical distancing

• Single room air conditioning for guest accommodation
• Cashless payment available
• Contactless check in/check out
• Physical distancing rules followed

General

• Pets allowed

Transport

• Airport drop off
• Public transport tickets
• Shuttle service (additional charge)
• Shuttle service
• Airport shuttle
• Airport shuttle (additional charge)

Outdoor & View

• Terrace