Sure Hotel by Best Western Biarritz Aeroport

24 boulevard marcel dassault
7.8
2274 reviews

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This property has been featured in "50 Best Hotels In Biarritz ".

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Room Types Available

Family Queen Room with Two Single Beds
  • Max 4 Adults
    •
  • 1 Photo available
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    The quadruple room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath and a hairdryer. The quadruple room features a flat-screen TV with satellite channels, a wardrobe, a carpeted floor and heating. The unit offers 3 beds.

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    Comfort Double Room
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    The double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 1 bed.

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    Comfort Twin Room
  • Max 2 Adults
    •

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    This air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.

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    Superior Queen Room
  • Max 2 Adults
    •

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    This air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.

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    Standard Queen Room
  • Max 2 Adults
    •

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    The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The double room features a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

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    About This Property

    Sure Hotel by Best Western Biarritz Aeroport is located in the heart of the Basque, 3 km from the centre of Biarritz and its beaches. It offers free WiFi and free on-site parking. The soundproofed g (Read More)uest rooms at Sure Hotel by Best Western Biarritz Aeroport have double doors for total privacy. Satellite TV and a work desk are provided in each contemporary room. Air condition is available throughout. A buffet breakfast is available daily. the hotel’s restaurant features traditional Basque dishes made with fresh, local produce. During fine weather guests can lunch or dine on the outdoor terrace. Sure Hotel by Best Western Biarritz Aeroport is just 2 km from the A63 motorway and the Biarritz-Anglet-Bayonne Airport is 300 m away.

    Sure Hotel by Best Western Biarritz Aeroport is featured in

    Guest Ratings For This Property

    7.8
    Based on 2274 Reviews
    100% verified reviews

    Comfort

    8.32

    Cleanliness

    8.39

    Value For Money

    7.78

    Facilities

    7.83

    Guest Reviews

    Osmington
    young couple
    1.0
    Bad
    Bad
    Didn't stay as so bad. No refund offered despite restaurant and bar being closed.
    No bar, no restaurant, nothing nearby to compensate or warned about this.

    Published on 20 Dec 2023

    Carol
    young couple
    6.0
    Pleasant
    Disappointing
    It was clean.
    Room was very small. Bed too hard. No electric socket by the bed for my husband's CPAP machine. Outside stairs to room and it was raining. Shower was over the bath with no non-slip mat provided. Breakfast had to be taken in the room but only one chair provided. Would not stay here again.

    Published on 12 Dec 2023

    Manu
    young couple
    8.0
    Very good
    Very good
    confortable el

    Published on 12 Nov 2023

    Anna
    young couple
    7.0
    Good
    Good
    Good value for money. Reception waa helpful
    Distance - this is misleading on the website as it is definitely not 5 miles. However, you can get a bus from the airport to the city centre.

    Published on 10 Nov 2023

    Shira
    solo traveller
    4.0
    Disappointing
    I will defiantly find a different hotel next time I will have to stay at the airport
    The staff at the restaurant was nice
    1. For a hotel at the airport, I dont understand how come the hotel cant afford an elevator. Why do I need to go up and down 2 or 3 floors with my suitcase and bags?? 2. The door keys didnt work- we tried 3 times, and first, the accused me for not knowing how to use it, until one of the staff came with me and realized the key is not working. The didnt apologize for their bad attitude towards me- as Im the problematic customer 3. No hot water in the shower 4. The hotel is closed to the airport. But, there is no fast and easy way to get straight to the airport, you need to go around the hotel, around a long parking lot, and then you arrive, what is the point for a hotel across the street of the airport, if you cant go directly to the airport?? Especially when its raining and with a have suitcase and stuff
    (Read More)

    Published on 31 Oct 2023

    Wright
    young couple
    10.0
    Exceptional
    Exceptional
    Standard airport hotel. It was comfortable and had what I needed. Great location for the airport and bus line to get to the waterfront in Biarritz. The staff was professional.

    Published on 27 Oct 2023

    David
    young couple
    8.0
    Very good
    Always a warm welcome from friendly and helpful staff
    Very friendly and welcoming staff in a great location for our onwards journey
    Restaurant not open meant we had to order in Pizzas

    Published on 13 Oct 2023

    Elena
    young couple
    9.0
    Superb
    Convenient hotel next to airport with amazing breakfast
    We had stayed at this hotel before and the experience was great again. Very close to the airport (5 mins walk) and bus stops to the centre and to other nearby towns. The room is a bit small but the bed is comfy and the bathroom is clean and works well. Breakfast is fantastic and starts very early to facilitate early travelling. Staff were very nice and attentive and they let us check in a bit earlier than normal hours. We recommend 100% and will come back for sure
    Not many international channels on TV

    Published on 11 Oct 2023

    Peggy
    young couple
    7.0
    Good
    Convenient , clean, good service and great meals.
    The room was adequate for our short stay. The dinner and breakfast was excellent as was the service. The location to the airport and bus station was perfect.

    Published on 11 Oct 2023

    Allan
    young couple
    9.0
    Superb
    Superb
    The room was excellent, staff were very helpful, and the hotel was very close to the airport. The hotel was very helpful with a double booking issue. Thank you.
    N/A

    Published on 08 Oct 2023

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    Top Facilities

    parking

    bar

    food

    wifi

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    All Facilities for Sure Hotel by Best Western Biarritz Aeroport

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Activities Golf course (within 3 km).
    Others parking, bar, wifi, food.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Family rooms, Facilities for disabled guests, Soundproof rooms, Pet bowls, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Thermometers for guests provided by property.
    Bathroom Bath, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet, Hairdryer.
    Room Amenities Air conditioning, Heating, Wardrobe or closet, Desk, Carpeted.
    Food & Drink Coffee machine, Fruits, Wine/champagne, Special diet menus (on request), Electric kettle, Kid meals, Restaurant, Outdoor furniture, Room service, Tea/Coffee maker, Coffee house on site.
    Safety & security 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
    Cleaning services Daily housekeeping.
    Services & Extras Wake-up service, Towels, Wake up service/Alarm clock, Key card access.
    Media & Technology TV, Satellite channels, Flat-screen TV, Telephone.
    Common areas Sun terrace, Shared lounge/TV area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Express check-in/check-out, Invoice provided, Luggage storage.
    General Pets allowed.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Entertainment and family services Board games/puzzles.
    Outdoor & View Terrace.

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