Sure Hotel by Best Western Biarritz Aeroport, Biarritz

This property has been featured in "50 Best Hotels In Biarritz ".

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Top Facilities

parking

bar

food

wifi

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Family Queen Room with Two Single Beds

Max 4 Adults

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The quadruple room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath and a hairdryer. The quadruple room features a flat-screen TV with satellite channels, a wardrobe, a carpeted floor and heating. The unit offers 3 beds.

Comfort Double Room

Max 2 Adults

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The double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 1 bed.

Comfort Twin Room

Max 2 Adults

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This air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.

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All Facilities for Sure Hotel by Best Western Biarritz Aeroport

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Golf course (within 3 km).
Others	parking, bar, wifi, food.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Non-smoking rooms, Family rooms, Facilities for disabled guests, Soundproof rooms, Pet bowls, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available, Thermometers for guests provided by property.
Bathroom	Bath, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Body soap, Toilet, Hairdryer, Shampoo.
Exclusive services	Free newspapers and magazines in the executive lounge.
Room Amenities	Air conditioning, Heating, Wardrobe or closet, Desk, Carpeted.
Food & Drink	Coffee machine, Fruits, Wine/champagne, Special diet menus (on request), Electric kettle, Kid meals, Restaurant, Outdoor furniture, Room service, Tea/Coffee maker, Coffee house on site.
Safety & security	24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm, Smoke alarms, CCTV outside property.
Cleaning services	Daily housekeeping.
Services & Extras	Wake-up service, Towels, Wake up service/Alarm clock, Key card access.
Media & Technology	TV, Satellite channels, Flat-screen TV, Telephone.
Common areas	Sun terrace, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Express check-in/check-out, Invoice provided, Luggage storage.
General	Pets allowed.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Entertainment and family services	Board games/puzzles.
Transport	Electric vehicle charging station.
Outdoor & View	Terrace.

About This Property

Sure Hotel by Best Western Biarritz Aeroport is located in the heart of the Basque, 3 km from the centre of Biarritz and its beaches. It offers free WiFi and free on-site parking.

Guest Ratings For This Property

7.8

Based on 2211 Reviews

100% verified reviews

Comfort

8.3

Cleanliness

8.4

Value For Money

7.7

Facilities

7.8

Guest Reviews

Osmington

young couple

1.0

Bad

Didn't stay as so bad. No refund offered despite restaurant and bar being closed.

No bar, no restaurant, nothing nearby to compensate or warned about this.

Published on 20 Dec 2023

Carol

young couple

6.0

Pleasant

Disappointing

It was clean.

Room was very small. Bed too hard. No electric socket by the bed for my husband's CPAP machine. Outside stairs to room and it was raining. Shower was over the bath with no non-slip mat provided. Breakfast had to be taken in the room but only one chair provided. Would not stay here again.

Published on 12 Dec 2023

Manu

young couple

8.0

Very good

confortable el

Published on 12 Nov 2023

Anna

young couple

7.0

Good

Good value for money. Reception waa helpful

Distance - this is misleading on the website as it is definitely not 5 miles. However, you can get a bus from the airport to the city centre.

Published on 10 Nov 2023

Shira

solo traveller

4.0

Disappointing

I will defiantly find a different hotel next time I will have to stay at the airport

The staff at the restaurant was nice

1. For a hotel at the airport, I dont understand how come the hotel cant afford an elevator. Why do I need to go up and down 2 or 3 floors with my suitcase and bags?? 2. The door keys didnt work- we tried 3 times, and first, the accused me for not knowing how to use it, until one of the staff came with me and realized the key is not working. The didnt apologize for their bad attitude towards me- as Im the problematic customer 3. No hot water in the shower 4. The hotel is closed to the airport. But, there is no fast and easy way to get straight to the airport, you need to go around the hotel, around a long parking lot, and then you arrive, what is the point for a hotel across the street of the airport, if you cant go directly to the airport?? Especially when its raining and with a have suitcase and stuff

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Published on 31 Oct 2023

Wright

young couple

10.0

Exceptional

Standard airport hotel. It was comfortable and had what I needed. Great location for the airport and bus line to get to the waterfront in Biarritz. The staff was professional.

Published on 27 Oct 2023

David

young couple

8.0

Very good

Always a warm welcome from friendly and helpful staff

Very friendly and welcoming staff in a great location for our onwards journey

Restaurant not open meant we had to order in Pizzas

Published on 13 Oct 2023

Elena

young couple

9.0

Superb

Convenient hotel next to airport with amazing breakfast

We had stayed at this hotel before and the experience was great again. Very close to the airport (5 mins walk) and bus stops to the centre and to other nearby towns. The room is a bit small but the bed is comfy and the bathroom is clean and works well. Breakfast is fantastic and starts very early to facilitate early travelling. Staff were very nice and attentive and they let us check in a bit earlier than normal hours. We recommend 100% and will come back for sure

Not many international channels on TV

Published on 11 Oct 2023

Peggy

young couple

7.0

Good

Convenient , clean, good service and great meals.

The room was adequate for our short stay. The dinner and breakfast was excellent as was the service. The location to the airport and bus station was perfect.

Published on 11 Oct 2023

Allan

young couple

9.0

Superb

The room was excellent, staff were very helpful, and the hotel was very close to the airport. The hotel was very helpful with a double booking issue. Thank you.

N/A

Published on 08 Oct 2023