The Abbey

Abbey Road
8.2
1673 reviews

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This property has been featured in "50 Best Hotels In Cheltenham ".

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Room Types Available

Standard Double Room
  • Max 2 Adults
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  • 1 Photo available
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    Double room with tea and coffee making facilities, flat-screen TV with Freeview channels, hairdryer, telephone and free WiFi. All rooms are non-smoking.

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    Executive Double Room
  • Max 2 Adults
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  • 2 Photos available
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    Double room featuring a seating area, tea and coffee making facilities, flat-screen TV with Freeview channels, a hairdryer, a small fridge, telephone and free WiFi. All rooms are non-smoking.

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    Superior Twin Room
  • Max 2 Adults
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    Spacious and comfortable twin room with en-suite bathroom, tea and coffee making facilities, flat-screen TV with Freeview channels, hairdryer, telephone, work desk and free WiFi. All rooms are non-smoking.

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    Superior Double Room
  • Max 2 Adults
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    Spacious and comfortable double room with en suite bathroom, tea and coffee making facilities, flat-screen TV with Freeview channels, hairdryer, telephone, work desk and free WiFi. All rooms are non-smoking.

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    Special Offer - Superior Double Room
  • Max 2 Adults
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    These rooms have a flat-screen TV with Freeview channels. The rooms have views either of the Hill or Evesham vale.

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    King Room
  • Max 2 Adults
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    The King Rooms are located in the Elgar wing of the hotel. These rooms feature super king-size beds, a Nespresso machine, hospitality tray, laptop safe with in-built charger, large flat-screen TV with Freeview channels, USB and power sockets adjacent to the bed.Some of these rooms cannot accommodate pets; guests should request this in the Special Requests box at the time of booking if they need a room that has not accommodated pets.King Rooms can be made up as a twin-room; if required, this should be requested in the Special Requests box at the time of booking.

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    About This Property

    The Abbey is an AA rated 4-star hotel, situated at the foot of the Malvern Hills in the Worcester countryside and is convenient for many attractions. Its history dates back to the 1600s and the buil (Read More)ding retains some outstanding original Victorian architecture. Located in the heart of Malvern, The Abbey offers outstanding Victorian architecture beneath its Virginia Creeper clad facade. Commissioned during the growth of the spa town in the mid 19th century, the hotel has a long history of welcoming guests and provides the highest levels of comfort demanded by today's traveller. The location offers easy access to the M5, M6, M42 and M40 and convenience for Birmingham's NEC and airport. Great Malvern Station is a mile away, with direct links to Paddington station. Enjoy the fine English traditions of service and hospitality for which The Abbey is renowned.

    The Abbey is featured in

    Guest Ratings For This Property

    8.2
    Based on 1673 Reviews
    100% verified reviews

    Comfort

    8.76

    Cleanliness

    8.74

    Value For Money

    7.83

    Facilities

    8.17

    Guest Reviews

    Brian
    review category business travellers
    7.0
    Good
    Good
    Location
    Food average Fish dry

    Published on 04 Jan 2024

    Lee
    solo traveller
    10.0
    Exceptional
    Exceptional
    The room was spotless and had everything you could ask for.breakfast was fine they had everything you could want
    Bathroom needs a bit updating and the room was very dark,i had to leave the lights on nearly all the time.

    Published on 27 Dec 2023

    Hallam
    solo traveller
    5.0
    Passable
    Disappointing
    Good location, nice building
    Room was very small and basic which was unexpected for the high price. Ladybird infestation, had to get rid of 20+ across the 3 nights. Just a bit disappointing.

    Published on 22 Dec 2023

    David
    young couple
    8.0
    Very good
    An enjoyable and invigorating night in a beautiful, characterful building with spectacular views.
    Excellent bartender and receptionist. Room service was prompt, delivered with elan and beautifully cooked and presented with nicely cooled wine. Stunning views and spacious bathroom.
    Scrambled eggs slightly overdone, but this is to be expected in a breakfast buffet situation. We were awoken at 3am, along with the entire hotel by a very effective fire alarm, which turned out to be toast related. This is not a complaint, obviously, but was the only un-enjoyable part of our stay. Evacuation was well executed and we were swiftly and safely returned to our room for further satisfying sleep. The telephone in our room was not working

    Published on 13 Dec 2023

    Ken
    solo traveller
    10.0
    Exceptional
    Exceptional
    everything
    car park some distance from entrance ok in good weather not good w

    Published on 11 Dec 2023

    Tony
    young couple
    8.0
    Very good
    Very good
    All of it!
    Travelled with another couple who booked Direct. Not booking site they paid 30 pound less and were given complimentary drinks even though we checked in together and drank together.

    Published on 11 Dec 2023

    Oremie
    solo traveller
    7.0
    Good
    Pros and Cons
    The bathroom with very hot water! The Priory so close. Coffee making facilities, biscuits. Polite staff.
    It would have been nice to be in the main building not banished away to the extension but I guess I needed to upgrade, pity! Tiny window, view. Not value for money overall, too expensive! Not impressed with breakfast either.

    Published on 11 Dec 2023

    Lesley
    young couple
    10.0
    Exceptional
    Exceptional
    The walking distance from the theatre
    Nothing

    Published on 08 Dec 2023

    Michael
    young couple
    8.0
    Very good
    Very good
    no fridge.

    Published on 08 Dec 2023

    Samuele
    review category business travellers
    9.0
    Superb
    Great hotel in a perfect location with very friendly staff and amazing restaurant.
    Very nice room with a big and comfortable bed. Perfect loction and a great price.

    Published on 06 Dec 2023

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    Top Facilities

    parking

    bar

    food

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    All Facilities for The Abbey

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Activities Cycling, Hiking, Walking tours, Golf course (within 3 km).
    Others bar, food, parking, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Lower bathroom sink, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet, Additional toilet.
    Room Amenities Hypoallergenic, Soundproofing, Wardrobe or closet, Clothes rack, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Fan, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Refrigerator, Electric kettle, Restaurant, Packed lunches, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Coffee house on site.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers.
    Cleaning services Dry cleaning.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service.
    Media & Technology Cable channels, TV, Radio, Laptop safe, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Common areas Garden, Shared lounge/TV area.
    Reception services Concierge service, 24-hour front desk, Express check-in/check-out, Luggage storage.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    General Pets allowed.
    Entertainment and family services Board games/puzzles.
    Transport Car hire.
    Outdoor & View Terrace, View.

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