The Arcadia

Business facilities

• Meeting/banquet facilities
• Fax/photocopying
• Business centre

Cleanliness & disinfecting

• Hand sanitiser
• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Others

• Bar
• Food
• Parking
• Wifi

Miscellaneous

• Family rooms
• Soundproof rooms
• Non smoking rooms
• Lift
• Designated smoking area
• Non smoking throughout

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property
• Staff follow all safety protocols as directed by local authorities
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available

Accessibility

• Accessible by lift
• Walk in shower

Bathroom

• Private bathroom
• Bath or shower
• Free toiletries
• Toilet paper
• Toothbrush
• Shower cap
• Hairdryer
• Shampoo
• Slippers
• Shower
• Body soap
• Conditioner
• Toilet
• Additional toilet
• Bathrobe

Room Amenities

• Soundproofing
• Cots
• Tumble dryer
• Feather pillow
• Air conditioning
• Wardrobe or closet
• Clothes rack
• Desk
• Seating area
• Iron
• Safety deposit box
• Fan
• Trash cans
• Fold up bed
• Tile/marble floor
• Fireplace
• Non feather pillow
• Ironing facilities
• Heating
• Adapter
• Extra long beds (> 2 metres)
• Socket near the bed

Food & Drink

• Wine/champagne
• Refrigerator
• Electric kettle
• Restaurant
• Chocolate or cookies
• Minibar
• Packed lunches
• Wine or champagne
• Fruits
• Special diet menus (on request)
• Dining area
• Bottle of water
• Room service
• Tea/coffee maker
• Coffee house on site

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarm
• Fire extinguisher

Cleaning services

• Ironing service
• Dry cleaning
• Trouser press
• Daily housekeeping
• Laundry

Services & Extras

• Towels
• Wake up service/alarm clock
• Key card access
• Linen
• Towels/sheets (extra fee)
• Wake up service
• Lockers
• Key access

Media & Technology

• Cable channels
• Tv
• Satellite channels
• Flat screen tv
• Telephone

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Common areas

• Shared lounge/tv area

Reception services

• Concierge service
• 24 hour front desk
• Express check in/check out
• Invoice provided
• Tour desk
• Private check in/check out
• Luggage storage
• Currency exchange

Physical distancing

• Cashless payment available
• Contactless check in/check out
• Mobile app for room service
• Physical distancing rules followed

Entertainment and family services

• Nightclub/dj

Transport

• Car hire
• Airport drop off
• Shuttle service
• Airport shuttle
• Airport pick up

Outdoor & View

• City view
• Terrace