The Black Swan Lee - Lenox, Ascend Hotel Collection

435 Laurel Street
8.4
571 reviews

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Room Types Available

Standard Room with Two Double Beds
  • Max 4 Adults
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    This room includes cable TV, and coffee machine.

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    Standard Room with King Bed
  • Max 2 Adults
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    This room includes cable TV, and coffee machine.

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    Deluxe King Room with Lake View
  • Max 2 Adults
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    This double room has a tea and coffee maker, heating and a TV with cable channels. The unit has 1 bed.

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    Superior King Room with Lake View
  • Max 2 Adults
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    This double room's standout features are the spa bath and fireplace. This double room has a tea and coffee maker, heating and a TV with cable channels. The unit has 1 bed.

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    Deluxe Queen Room with Queen Bed and Lake View
  • Max 4 Adults
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    This double room features a tea and coffee maker, heating and a TV with cable channels. The unit offers 2 beds.

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    Superior Room with Two Queen Beds
  • Max 4 Adults
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    This double room has a tea and coffee maker, heating and a TV with cable channels. The unit has 2 beds.

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    Superior Room with King Bed
  • Max 2 Adults
    •

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    This double room's standout features are the spa bath and fireplace. This double room has a tea and coffee maker, heating and a TV with cable channels. The unit has 1 bed.

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    Queen Room with Two Queen Beds and Roll-In Shower - Accessible/Non-Smoking
  • Max 4 Adults
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    This family room offers a tea and coffee maker and a TV. The unit offers 2 beds.

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    King Room with Roll-In Shower - Accessible/Non-Smoking
  • Max 2 Adults
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    This double room features a tea and coffee maker and a TV. The unit has 1 bed.

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    About This Property

    The Black Swan Lee - Lenox, Ascend Hotel Collection is conveniently located in the foothills of the Berkshire Mountains. The hotel is close to several area attractions and local points of interest li (Read More)ke Tanglewood Music Festival, Norman Rockwell Museum and Jacob's Pillow. The Berkshires is an area rich in outdoor recreational opportunities. Enjoy the sparkling Laurel Lake right in the hotel's backyard where you can go swimming, fishing or boating. Several golf courses, ski slopes and parks are close to the hotel. Stay with us and ski at Ski Butternut. Spend the day shopping for that must-have item at the Lee Premium Outlets. Relax with a delicious meal or cocktail at the Bombay Bar & Grill, located on the premises and watch the sun set over the lake after a full day of activities in the Berkshires. Guests of The Black Swan Lee - Lenox, Ascend Hotel Collection are invited to enjoy amenities like free wireless high-speed Internet access and free local calls. All spacious guest rooms of this Massachusetts hotel are non-smoking and are equipped with refrigerators, Keurig coffee makers, hair dryers, irons, ironing boards, desks and cable TV. Some rooms feature balconies and whirlpool bathtubs.

    Guest Ratings For This Property

    8.4
    Based on 571 Reviews
    100% verified reviews

    Comfort

    8.9

    Cleanliness

    8.76

    Value For Money

    8.44

    Facilities

    8.36

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    Top Facilities

    parking

    bar

    wifi

    food

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    All Facilities for The Black Swan Lee - Lenox, Ascend Hotel Collection

    Category Facilities
    Activities Water sport facilities on site, Fishing.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Others parking, bar, wifi, food.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Designated smoking area, Visual aids: Braille, Facilities for disabled guests, Allergy-free room, Higher level toilet, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
    Accessibility Toilet with grab rails.
    Bathroom Shower, Spa bath, Hairdryer.
    Room Amenities Fireplace, Air conditioning, Ironing facilities, Heating, Desk.
    Food & Drink Fruits, Wine/champagne, Refrigerator, Vending machine (drinks), Restaurant, Outdoor furniture, Room service, Tea/Coffee maker.
    Safety & security Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
    Cleaning services Daily housekeeping, Laundry.
    Media & Technology Cable channels, TV, DVD player, Satellite channels, Telephone.
    Services & Extras Key card access.
    Common areas Picnic area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Express check-in/check-out, Invoice provided, ATM/cash machine on site, Private check-in/check-out, 24-hour front desk.
    General Pets allowed.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    Entertainment and family services Board games/puzzles.
    Pool and wellness Fitness centre, Fitness.
    Outdoor & View Terrace.

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