Hotel

The Brown Palace Hotel and Spa, Autograph Collection

321 17th Street
7.9
(146 reviews)

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This property has been featured in "31 Best Luxury Hotels In Denver ".

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Classic Queen Room

  • Max 2 Adults
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    Featuring a seating area, this room provides a flat-screen cable TV, an iPod docking station and an en suite bathroom. Bathrobes and plush linens are also provided.

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    Signature Guest room, 1 King Bed

  • Max 2 Adults
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    Featuring a seating area, this room provides a flat-screen cable TV, an iPod docking station and an en suite bathroom. Bathrobes and plush linens are also provided.

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    Deluxe King or Queen Room

  • Max 2 Adults
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    Featuring a seating area, this room provides a flat-screen cable TV, an iPod docking station and an en suite bathroom. Bathrobes and plush linens are also provided.

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    Executive Guest room, 1 King Bed

  • Max 2 Adults
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    Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned twin/double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

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    Deluxe King Room with City View

  • Max 2 Adults
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    Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

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    All Facilities for The Brown Palace Hotel and Spa, Autograph Collection

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Cycling, Hiking.
    Others bar, food, parking, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Miscellaneous Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Non-smoking throughout.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Shower, Toilet, Additional toilet, Bathrobe.
    Room Amenities Air conditioning, Wardrobe or closet, Desk, Carpeted, Iron, Safety deposit box, Tile/marble floor, Ironing facilities, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Kitchenware, Restaurant, Coffee machine, Special diet menus (on request), Kid meals, Room service, Tea/Coffee maker, Coffee house on site.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers.
    Cleaning services Dry cleaning, Daily housekeeping.
    Services & Extras Towels, Wake up service/Alarm clock, Alarm clock, Towels/sheets (extra fee), Wake-up service.
    Media & Technology Pay-per-view channels, Cable channels, TV, Radio, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Concierge service, ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Tour desk, Private check-in/check-out, Luggage storage.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Pets allowed.
    Pool and wellness Massage, Spa/wellness packages, Spa lounge/relaxation area, Fitness centre, Fitness, Spa facilities, Spa and wellness centre.
    Outdoor & View City view.
    Shops Minimarket on site.

    About This Property

    Located in downtown Denver, Colorado, this luxury hotel features a spa and 3 restaurants. The Denver Zoo is 10 minutes’ drive away and Coors Field is just 5 minutes’ drive away. 24-hour room service is available. Offering white plush linens, each elegant room provides a flat-screen cable TV, an iPod docking station and an en suite bathroom. Bathrobes are also provided in rooms at The Brown Palace Hotel and Spa, Autograph Collection. After a day of activity, guests can enjoy a fitness centre and a massage at the spa at The Brown Palace Hotel and Spa. Salon services are also offered. For an elegant breakfast or lunch, guests can enjoy Ellyngton's and a Dom Perignon Champagne brunch buffet is available on site. The Ship Tavern offers burgers, steaks, seafood and beer and at Palace Arms guests will enjoy fine dining for dinner. Afternoon tea is also offered. Pepsi Center is 10 minutes’ drive from The Brown Palace Hotel and Spa, Autograph Collection. Denver Art Museum is 1.2 km from the property. Denver International Airport is a 40-minute drive away.

    Guest Ratings For This Property

    7.9
    Based on 146 Reviews
    100% verified reviews

    Comfort

    8.26

    Cleanliness

    8.48

    Value For Money

    7.24

    Facilities

    7.9

    Guest Reviews

    Anonymous
    with friends
    6.0
    Pleasant
    Will not consider or recommend the Brown Palace again.
    Location
    The room - sink was broken and didnt drain water, shower so small, door didnt close all the way water leaked out. On site bars had little accommodation to guests. An event was planned for NYE but our party of 4 had terrible time finding 4 seats in a room full of hundreds we were told to find somewhere else. For guests of the hotel, even though we werent attending the event, and had hours before it even started, it was disappointing for sure. We did have rooms there and we did try to enjoy the hotel but didnt feel very accommodated. I also requested 2 rooms close together over a month before check in, and upon arrival, told no rooms together we were on separate floors. I found that hard to believe that we were not informed until the moment of check in. Our friends room also had bathroom issues (shower issues specifically), With some room service, our one night stay was almost $1200 - i had higher expectations. We wont be back and will not recommend.

    Published on 02 Jan 2024

    Henry
    young couple
    6.0
    Pleasant
    Pleasant
    Great room service breakfast!!

    Published on 26 Dec 2023

    Reuben
    group
    6.0
    Pleasant
    Pleasant
    First room didnt have electricity or heat and the staff didnt alert us; the spa wasnt accessible on the day we wanted to go

    Published on 02 Dec 2023

    Bryn
    young couple
    8.0
    Very good
    Everything was great wed stay again!
    Great location and beautiful hotel with everything you need!
    The bed could have been a bit softer, we both thought it was a bit stiff.

    Published on 13 Nov 2023

    Kathryn
    young couple
    10.0
    Exceptional
    Exceptional
    Great food and staff. That atmosphere was great. So much history.

    Published on 13 Nov 2023

    Dougal
    review category business travellers
    8.0
    Very good
    Very good
    The location is great, The Conf Rooms were fresh and lovely, The Linens were wonderful and the bed was very good, The Breakfast as well as Catered Foods for the meetings were ALL Excellent.
    It was a slightly sad thing to see the lack of maintenance IE Elevator had broken Items, There were real "Chain and bolt" on some conf room doors rather than installed locks, The Breakfast service table sat in front of our room for over 10 hours as did the Towel bin The Vanity cabinet in my room lacked paint and the cabinet door that hides the plumbing yet the magnet catches were still there. The trash can in the Bathroom was too big to fit beside the toilet.

    Published on 01 Nov 2023

    Xzondra
    family with young children
    4.0
    Disappointing
    Beautiful, yet over priced, old hotel with very small rooms and uncomfortable beds.
    We ate breakfast one morning at the hotel restaurant and it was fabulous. The staff was exceptionally nice. It was a small issue but happened none the less - the wrong cheese was put on my Denver Omlette - the waiter said he would talk to the kitchen. The hotel main areas are beautiful and I loved the piano playing in the evening. Was nice to have an up to date fitness facility to use across the sky bridge. The location is good if you are not going to rent a car - lots of things in walking distance.
    This hotel is over priced (maybe it's the location you pay for). The bed was not comfortable. The wi-fi was not free (free to bonvoy members but for what you pay it should be free anyway). The rooms are very small - we stayed in a room for 2 with a king bed - it was a small king. I will not stay here again and will not recommend - I would recommend staying somewhere else and visiting the hotel.

    Published on 26 Oct 2023

    Frank
    young couple
    6.0
    Pleasant
    Pleasant
    OK. Beautiful hotel. Staff helpful, but do not always seem fully informed.

    Published on 19 Oct 2023

    Xiao
    young couple
    10.0
    Exceptional
    Exceptional
    The location was good and the hotel was magnificent

    Published on 17 Oct 2023

    Louis
    young couple
    10.0
    Exceptional
    Exceptional
    Elegant.

    Published on 15 Oct 2023

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