The Malvern, Cheltenham

This property has been featured in "50 Luxury Hotels In Cheltenham ".

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Room Types Available

Executive Double Room

Max 2 Adults

5 Photos available

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These spacious, air-conditioned rooms benefit from a flat-screen TV, facilities for making tea and coffee, and Malvern water. You can also enjoy full-length black-out curtains, and a hand-crafted Hypnos bed with deep-sprung pockets and Egyptian cotton linen.

Executive Twin Room

Max 2 Adults

4 Photos available

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About This Property

The Malvern, is a AA rated 4-star hotel that offers spa and wellness facilities, an extensive range of relaxing and holistic spa treatments, and a brasserie and restaurant.Designed with adults in min (Read More)d as a place of well-being and relaxation, The Malvern features polished Jerusalem marble floors and state-of-the-art spa and fitness facilities. A range of ELEMIS and Biotec treatments, holistic therapies, and locally sourced organic food are offered.Facilities include the hydrotherapy pool, a Sauna of the Senses, Herb Sauna and Crystal Steam Room. An exercise studio complemented by an outdoor terrace.Just 45 minutes from Birmingham, you can easily replace stressful city life with lush green countryside, open space and a breath of fresh air.

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Guest Ratings For This Property

8.1

Based on 587 Reviews

100% verified reviews

Comfort

8.77

Cleanliness

8.8

Value For Money

7.71

Facilities

8.66

Guest Reviews

Lea

young couple

4.0

Disappointing

Beautiful facilities the waitresses work very hard but very disappointed with the welcome and the food.

Facilities are wonderful.. Room is spacious and clean.

The front desk member of staff asked if we had been before to which we had once a few years ago so she then said I wont show you around then. We then said we cant remember the way so she just opened the gate and pointed us in the direction. Very unwelcoming and unprofessional. We asked for some crystals for the foot spa but the beautician did not want to give them us, three times we went and asked and she said they will come round soon, in the end the waitress went and got us some after we complained to her. The food was terrible sorry to say. We wont be back unfortunately.

Published on 01 Jan 2024

Anonymous

young couple

10.0

Exceptional

Lovely stay facilities were amazing especially outdoor area fabulous only negative was view looking out at Aldi other th

Pool area was amazing

View out hotel facing Aldi view looked nice on website

Published on 20 Dec 2023

Jeremy

group

4.0

Disappointing

Fairly good quality hotel, but sadly let down by one of the worst locations I've ever experienced.

Unfortunately, the Malvern is sterile and not a very inviting hotel. It's set in the middle of a business park, about a 5 minute drive from Great Malvern, which is beautiful. With Aldi on one side, electric pylons on another and Screwfix to the rear, it meant it exuded zero bucolic charm. We booked a hill view room. The hills were about 1/2 way visible - just above the large flat roof, solar panels and Screwfix beneath. We were only told 1 day before that the steam room wasn't working - the main reason we booked this accommodation. The spa was good, but very crowded with day trippers and after work members, and so not very relaxing. Reminicent of trying to secure a sun lounger when on holiday abroad.

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Published on 10 Dec 2023