Best Western Premier Knowsley Suites Hotel & Spa, Liverpool

This property has been featured in "8 Best Hotels In Liverpool With Pool ".

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Room Types Available

Superior Family Room with One King Bed and Sofa Bed - Non-Smoking

Max 2 Adults

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The unit offers 2 beds.

Standard King Room - Non-Smoking

Max 2 Adults

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The unit offers 1 bed.

Executive King Room - Non-Smoking

Max 2 Adults

1 Photo available

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The unit has 1 bed.

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About This Property

Located in Knowsley, 6.6 km from Casbah Coffee Club, Best Western Premier Knowsley Suites Hotel & Spa provides accommodation with a fitness centre, free private parking, a shared lounge and a restaur (Read More)ant. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk. The hotel features an indoor pool and luggage storage space. A buffet, à la carte or Full English/Irish breakfast can be enjoyed at the property. Anfield Stadium is 8.2 km from the hotel, while Aintree Racecourse is 9.4 km away. The nearest airport is Liverpool John Lennon Airport, 21 km from Best Western Premier Knowsley Suites Hotel & Spa.

Best Western Premier Knowsley Suites Hotel & Spa is featured in

8 Best Hotels In Liverpool With Pool

£ 60 onwards

Guest Ratings For This Property

7.8

Based on 114 Reviews

100% verified reviews

Comfort

8.33

Cleanliness

8.26

Value For Money

8.22

Facilities

7.91

Guest Reviews

Craig

review category business travellers

4.0

Disappointing

dont be fooled! a travelodge would be better value

nothing, its being used by the home office! the images must of been taken years ago in its prime! complete joke, no spa, pool or gym available!

everything! wont be staying there again to a point I had to ask for someone three times to come to the bar! massively under staffed!

Published on 12 Feb 2023

Scott

family with young children

7.0

Good

Suites are brilliant for working away from home for a couple of days; would definitely stay again

Clean and comfortable rooms, great staff and good food.

They were undergoing renovations so the facilities were rather compromised; I knew this at time of booking so this is an observation, not a criticsm

Published on 02 Feb 2023

Serena

review category business travellers

3.0

Poor

Cold room and closed spa/swimming pool

Close to where I needed to be on business. Checking in was pleasant and the staff were friendly.

No heating, pool was closed and the bathroom was dirty with hairs.

Published on 29 Dec 2022

Eilish

family with young children

8.0

Very good

Convenient, welcoming & comfortable.

The staff were very welcoming and helpful. The Suite was clean & comfortable. We had to leave for 8am Saturday morning, but breakfast isnt served before 8am at the weekends, so we didnt get to eat, which made the 130 a costly overnight stay, maybe there could be something organised for those patrons that require an early start at weekends. We did eat an evening meal here which was absolutely delicious. The location was convenient for where we needed to be, but if you want to see Liverpool, its probably not the spot.

There wasnt anything to dislike.

Published on 23 Dec 2022

Andrew

review category business travellers

5.0

Passable

Good size room, with friendly staff

Good size room.

Dated, bed was hard and middle of nowhere.

Published on 19 Dec 2022

Paul

young couple

1.0

Bad

The staff

The room no heating didn't even inform us No spa facilities even though they laval them self as a spa

Published on 17 Dec 2022

Almighty

review category business travellers

3.0

Poor

Never to return

Staff were efficient and friendly.

When I booked a wasn't told that the spa and pool were closed due to that half of the hotel was closed as it had been commissioned by the home office to house people that are draining our economy (illegal immigration) and unable to use the facilities I thought I had booked for. As I pulled up every night after work I was starred at by those in that half of the hotel through their windows making me feel very unsafe and the feeling that my van was vulnerable. Breakfast charges at a standard fee of 10 every morning and when I asked for scrambled egg and salmon on toast I got 1 slice of toast, 2 small slices of salmon and a spoonful of scrambled egg. Bathroom ceiling tiles covered in damp and stains, shower head loose and coming off the wall

(Read More)

Published on 12 Dec 2022

Lee

review category business travellers

2.0

Very poor

worst hotel so far on all my time on the road for my job.

nothing

The price of the run down hotel was shocking with no spa facilities and kept up through out the night with refugees cooking in the rooms setting fir alarms off.

Published on 07 Dec 2022

Daniel

young couple

2.0

Very poor

We booked in to stay at the knowsley suites hotel and spa for the 26/11/22 -27/11/22 We were disappointed that the facility's were not in use yet we still were charges full price. We were directed around the back of the hotel to the spa entrance as we were told there was a home office contract to house migrants with the hotel, (we were not told about this situation). The restaurant that we were offered after asking where it was, was obviously a temporary space for a restaurant and had no atmosphere and no guests, again not what we expected. The room we had been allocated was tired and dated with black mold marks and growth across the ceiling. We had booked the room in conjunction with a spa day but we were told that checkout was 11am but our spa didn't start until 2pm, this would have left a 3 hour gap of waiting around as there is nothing else in the area. All of the above for 180 for a one night stay left us feeling very let down which led to us leaving the hotel and not staying .

(Read More)

Published on 01 Dec 2022

Amanda

review category business travellers

2.0

Very poor

it was a suitable base for what we needed but the hotel really needs to evaluate the effectiveness and standard of house

we thought we would give this hotel a third chance due to it being convenient. however once again it was filthy and substandard.

cigarette butts in window frame also poor level of hygiene.

Published on 20 Nov 2022

Location & Nearby Places

Canning (9.8 Km from city center)

Ribblers Lane, Prescot

15 Nearby Attractions

Croxteth Hall

2.6 km

Metropolitan Cathedral

9.0 km

Walker Art Gallery

9.1 km

St. George's Hall

9.2 km

World Museum

9.3 km

St Johns Beacon

9.6 km

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Top Facilities

parking

bar

wifi

pool

food

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All Facilities for Best Western Premier Knowsley Suites Hotel & Spa

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Others	parking, bar, wifi, pool, food.
Cleanliness & disinfecting	Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Lower bathroom sink, Facilities for disabled guests, Non-smoking throughout.
Safety features	Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Toilet with grab rails, Emergency cord in bathroom.
Bathroom	Toilet paper.
Room Amenities	Air conditioning, Safety deposit box, Heating.
Food & Drink	Fruits, Wine/champagne, Special diet menus (on request), Kid meals, Outdoor furniture, Packed lunches, Room service, Restaurant.
Safety & security	Security alarm, Smoke alarms, CCTV outside property, Fire extinguishers, CCTV in common areas.
Services & Extras	Key card access.
Common areas	Shared lounge/TV area.
Food & drink safety	Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
Reception services	Express check-in/check-out, Luggage storage, 24-hour front desk, Invoice provided.
Physical distancing	Cashless payment available.
Pool and wellness	Spa facilities, Fitness centre, Spa lounge/relaxation area, Spa/wellness packages, Fitness.

Best Western Premier Knowsley Suites Hotel & Spa

Check Room Options And Availability

Room Types Available

About This Property

Best Western Premier Knowsley Suites Hotel & Spa is featured in

Guest Ratings For This Property

Guest Reviews

Craig

Disappointing

dont be fooled! a travelodge would be better value

Scott

Good

Suites are brilliant for working away from home for a couple of days; would definitely stay again

Serena

Poor

Cold room and closed spa/swimming pool

Eilish

Very good

Convenient, welcoming & comfortable.

Andrew

Passable

Good size room, with friendly staff

Paul

Bad

Bad

Almighty

Poor

Never to return

Lee

Very poor

worst hotel so far on all my time on the road for my job.

Daniel

Very poor

Very poor

Amanda

Very poor

it was a suitable base for what we needed but the hotel really needs to evaluate the effectiveness and standard of house

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