Tranquility in Prime Location with Private Pool

Unfortunately, our experience with the house rental in Santa Monica was extremely disappointing. We regret not thoroughly considering the previous reviews before making our decision. Initially, upon entering the building, things appeared acceptable, although not as nice, modern, and clean as depicted in the pictures. However, we soon discovered numerous unpleasant issues that made our stay unbearable. First and foremost, the cleanliness of the apartment was highly unsatisfactory. The kitchen and bathroom had clearly not been cleaned adequately in quite some time, with sticky surfaces and even moldy food found in the oven and refrigerator. Furthermore, the pool had not been maintained at all. We encountered personal items left behind by previous tenants and noticed spider webs and other debris on the patio area. In addition, there was a concerning presence of dark mold around the kitchen sink, which raised serious health concerns. The doors throughout the apartment were difficult to open, and the restroom door failed to close completely due to an uneven floor. To our astonishment, we discovered that all the fire detectors had been deliberately removed. The property manager's explanation that some people didn't want them due to false alarms was both concerning and unsafe. Another major safety hazard was the faulty heavy grid on the fireplace, which was not securely fixed. Thankfully, our 2-year-old child did not come into contact with it. Initially, we attempted to address these issues by contacting the property manager, hoping for proper cleaning and a potential discount. However, when the manager responded with a mere offer of $200 and no further refund, we realized that this was not an isolated incident. The final straw came when our child discovered a dead rat near the pool, prompting us to leave the premises immediately.

theirs so much to say I would honestly not recommend staying at this place at all. unfortunately we had no other option. this place needs a VERY VERY deep clean. when I say DEEP CLEAN, I mean like professionals going and cleaning this whole house. The couches are so dirty if you put close attention they look like they have been picked up from the street. The walls are dirty, the floor was sticky as hell. Our check in time was at 3pm & we couldnt check in until 7pm because the cleaning staff was behind. The owner had the audacity so just say sorry then let us know that our check out time was at 10AM & didnt have the courage to say you can stay 4 hours longer since you guys checked in late my fault. we simply just got a sorry and thats about it. Im not a big fan of leaving reviews but honestly I felt like I had to leave this review for those who dont want to go through a bad experience like me. the restroom clogged too and water was everywhere when housekeeping was cleaning, it was just a mess overall. Saddest part was my family and I had to go to the store and clean the house ourselves again because the housekeeping is just bad. I travel a lot and Ive stayed in many homes. never had I have an experience like this. my family and I were very upset. Dylan was super cool but he has a lot to do and improve in that house.