Tru By Hilton Knoxville West Turkey Creek

380 Lovell Road
8.2
419 reviews

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This property has been featured in "47 Best Hotels In Knoxville ".

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Room Types Available

King Room
  • Max 2 Adults
    •

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    This double room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 1 bed.

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    King Room with Roll-In Shower - Mobility Access
  • Max 2 Adults
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    This double room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 1 bed.

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    Queen Room with Two Queen Beds
  • Max 4 Adults
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    This quadruple room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

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    Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access
  • Max 4 Adults
    •

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    This quadruple room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

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    Queen Room with Two Queen Beds - Hearing Access
  • Max 4 Adults
    •

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    This quadruple room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 2 beds.

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    About This Property

    Tru By Hilton Knoxville West Turkey Creek features air-conditioned rooms with cable flat-screen TV in the West Knoxville district of Knoxville. With free WiFi, this 3-star hotel offers a 24-hour fron (Read More)t desk. The property is non-smoking and is set 22 km from University of Tennessee. At the hotel, the rooms are equipped with a desk. All guest rooms will provide guests with a fridge. University of Tennessee Neyland Stadium is 22 km from Tru By Hilton Knoxville West Turkey Creek, while Knoxville Convention Center is 22 km from the property. The nearest airport is McGhee Tyson Airport, 25 km from the accommodation.

    Tru By Hilton Knoxville West Turkey Creek is featured in

    Guest Ratings For This Property

    8.2
    Based on 419 Reviews
    100% verified reviews

    Comfort

    8.47

    Cleanliness

    8.59

    Value For Money

    8.05

    Facilities

    8.39

    Guest Reviews

    Tiffanie
    family with young children
    8.0
    Very good
    Double charge left a bad taste in my mouth
    The location was great. My daughter had an interview with LMU, so the location was very convenient.
    I paid for the hotel through Booking.com on November 24th. We arrived at the hotel on the 29th. A few days later the hotel charged for the room again. I noticed charges on December the 2nd. Whenever I called, I was told to send a copy of the credit card statement showing the double charge. I, in fact, did that. In correspondence with them, through email, over the past 3 weeks, they continue to tell me that they are waiting for the third party confirmation of payment. Its been almost a month and this is yet to be resolved.

    Published on 20 Dec 2023

    Lila
    young couple
    7.0
    Good
    Expected more for what we paid. Very disappointed.
    Location of hotel was close to our reason for being in Knoxville.
    To be a division of Hilton, not what i expected. carpet in halls were dirty, didn't look like they had been vacuumed in weeks. The floor in our room had not been swept or vacuumed. Shower had mold in it. Toilet paper felt like paperbags. Advised the staff that we were there for medical appointment and needed extra thirty minutes for check out. Staff knocked on door twice trying to hurry us. Noise from interstate awful.

    Published on 19 Dec 2023

    Robert
    young couple
    10.0
    Exceptional
    Great place
    Rooms clean and comfortable. Love the automatic pancake machine. All the staff were courteous and friendly.

    Published on 11 Dec 2023

    Larry
    young couple
    9.0
    Superb
    pre thanksgiving leisure chiefs mini break
    Location was great, breakfast could have better items on the menu, for example toast or pancake maker, biscuit and gravy. Need orange juice, cranberry or apple juice and water bottles or machine. Also hash browns or potatoes.
    no complaints

    Published on 06 Dec 2023

    Brandee
    young couple
    10.0
    Exceptional
    Great place to stay!
    Wonderful clean hotel. Coolest pancake maker vet for breakfast- no spoilers.
    The coffee cup lids wont stay on so you cant take coffee with you.

    Published on 04 Dec 2023

    Wendy
    young couple
    9.0
    Superb
    Superb
    Very nice staff
    The pillows. All were flat

    Published on 27 Nov 2023

    Sheryl
    group
    10.0
    Exceptional
    We went to Knoxville for Black Friday and it was great place to unwind afterwards
    Location and good quality

    Published on 26 Nov 2023

    China
    young couple
    10.0
    Exceptional
    Must stay at hotel!!! Very nice!!
    Everything was clean and the staff were really nice especially the lady at breakfast.
    The bed was extremely comfortable but I hit my leg a thousand times on the frame because it stuck out further than the mattress.

    Published on 20 Nov 2023

    Hugh
    young couple
    8.0
    Very good
    Very good
    Road noise from Highway is loud.
    Highway noise.

    Published on 16 Nov 2023

    Janice
    family with young children
    8.0
    Very good
    Clean and comfotable
    Convenient location right off of I-75. Very good breakfast with scrambled eggs, sausage, pancakes and hot oatmeal. New, clean and comfortable bed.
    It needs better signage to find since it's not directly on the main street.

    Published on 12 Nov 2023

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    Top Facilities

    wifi

    bar

    parking

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    All Facilities for Tru By Hilton Knoxville West Turkey Creek

    Category Facilities
    Business facilities Business centre.
    Activities Golf course (within 3 km).
    Others parking, bar, wifi.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Facilities for disabled guests, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Bathroom Free toiletries, Hairdryer.
    Room Amenities Air conditioning, Ironing facilities, Heating, Desk, Safety deposit box.
    Food & Drink Refrigerator, Grocery deliveries, Coffee house on site.
    Services & Extras Wake-up service.
    Media & Technology Cable channels, Video, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Express check-in/check-out, Luggage storage, 24-hour front desk.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Pool and wellness Fitness centre, Fitness.

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