UCSI Hotel Kuching, Kuching

This property has been featured in "50 Best Resorts In Kuching for a Staycation ".

See Complete List

Top Facilities

parking

bar

wifi

pool

food

See All Facilities

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

Suite

Max 2 Adults

View Deal

This suite's standout feature is the pool with a view. Boasting a private entrance, this spacious suite also features 1 bedroom, a seating area and 2 bathrooms with a bath and a shower. The suite's kitchenette, which has a refrigerator, is available for cooking and storing food. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a dining area as well as sea views. The unit has 1 bed.

Superior Twin Room

Max 2 Adults

View Deal

Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a wardrobe as well as sea views. The unit offers 2 beds.

Deluxe King Room

Max 2 Adults

View Deal

Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a wardrobe as well as sea views. The unit has 1 bed.

View All Rooms

All Facilities for UCSI Hotel Kuching

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Happy hour.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, pool, food, parking, wifi.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Miscellaneous	Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area.
Accessibility	Upper floors accessible by elevator.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Bath, Shower, Bathrobe.
Room Amenities	Sofa, Air conditioning, Wardrobe or closet, Dressing room, Clothes rack, Desk, Private entrance, Seating Area, Iron, Safety deposit box, Socket near the bed.
Food & Drink	Wine/champagne, Refrigerator, Electric kettle, Restaurant, Kitchenette, Dining table, Coffee machine, Fruits, Special diet menus (on request), Dining area, Room service, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
Cleaning services	Ironing service, Dry cleaning, Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Alarm clock, Towels/sheets (extra fee), Wake-up service, Executive lounge access.
Media & Technology	Cable channels, TV, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Concierge service, 24-hour front desk, Express check-in/check-out, Tour desk, Luggage storage.
Physical distancing	Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
Pool and wellness	Steam room, Spa lounge/relaxation area, Fitness centre, Fitness, Sun loungers or beach chairs.
Transport	Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge).
Outdoor & View	City view, Pool view, Patio, River view, View, Sea view.

Location & Nearby Places

Petra Jaya (5.3 Km from city center)

Lot 2864, Block 7, Muara Tebas Land District, Isthmus Tanjong Seberang Pending Point, Sejingkat,

15 Nearby Attractions

Kuching Waterfront

5.3 km

Fort Margherita

6.2 km

Tua Pek Kong Temple

6.3 km

Tua Pek Kong Temple

6.3 km

Tua Pek Kong Temple

6.3 km

Orchid Park Kuching

6.5 km

See All Attractions

About This Property

Situated in Kuching, 7 km from Kuching Waterfront Bazaar, UCSI Hotel Kuching boasts air-conditioned rooms with free WiFi throughout the property. The hotel has an outdoor pool and sauna, and guests can enjoy a meal at the restaurant or a drink at the bar. Every room is fitted with a flat-screen TV with cable channels. Certain rooms include a seating area to relax in after a busy day. You will find a kettle in the room. Each room is fitted with a private bathroom fitted with a bath. Extras include bathrobes and slippers. There is a 24-hour front desk at the property. Sarawak Stadium is 6 km from UCSI Hotel Kuching. Bako Jetty is 16 km from UCSI Hotel Kuching while Sarawak Cultural Village is 34 km away. Kuching Airport is 11 km from the proeprty. Complimentary shuttle services to the city centre are available.

Guest Ratings For This Property

7.7

Based on 574 Reviews

100% verified reviews

Comfort

8.14

Cleanliness

8.05

Value For Money

7.75

Facilities

7.93

Guest Reviews

Katja

young couple

4.0

Disappointing

Nothing

Not clean,no people

Published on 03 Jan 2024

Ooi

young couple

6.0

Pleasant

The first stay was better than this. UCSI, please improve customer service.

The hotel is situated away from the city, giving a great escape from the city life for a bit, the breakfast buffet is delicious as always.

The staff's service during the Christmas holiday was very much lacking and unsatisfactory, From check-in when it was already 3pm, our room was not ready yet and was told to wait for another 30 minutes. When asking the staff at the front desk regarding the time and location Christmas Eve Buffet Dinner later that evening which was not advertised, they vaguely said to check either the 3rd floor restaurant or the 5th floor poolside and did not tell us the time. I WhatsApp them around 3:40pm regarding the dinner but did not received any updates or explanations until we personally went down to 3rd floor restaurant at 6:30pm and found the venue of the dinner, as we sat down the staff sent a reply at 6:58pm "Thank you for your message. We're unavailable right now, but will respond as soon as possible.". The staff in charge of the Christmas Buffet was confused as they were cutting the food labels for the buffet while we asked them if this was the venue for the dinner. There were no other guests there, only us. The ambience was quiet with little to no hearable music, the refrigerators at the back can be heard more clearly. We sat at our seats confused u til a staff came to us stumbling his words and stuttering to tell us "can go take..." meaning to say that we can go and enjoy the buffet, with no food labels. The turkey was dry, and the air conditioning was set too cold to sit and enjoy our meal. Overall, the Christmas Eve Dinner Buffet was not worth it as the ambience and service was terrible. During our stay as well, there were no staff stationed at the entrance to take down our room number for the breakfast, the drinks were also not restocked. When we were felling peckish at night, the room service was useless as I was put on hold for a long time, to be received a response from the room service staff and upon wanting to state my order, they said to please hold and no one picked up the call.

(Read More)

Published on 26 Dec 2023

Patrick

review category business travellers

7.0

Good

Huge Rooms, Comfy Beds, lovely people

Breakfast was good a bit common, the room was huge, the deck pool area very nice with a great view, bed fantastic, check in late evening was convenient and complete. Good place to stay if you have a meeting at UCSI!!

Grab and Taxi very difficult to get, need to have own transport

Published on 18 Dec 2023

Hui

young couple

5.0

Passable

Need to improve on cafe service

Room service staff are nice n friendly. Reception staff is good.

Hope can open gym 24 hours or as early as 5am. Morning breakfast start at 6am. Toaster cant really function. D waiter did not prepare well in cafe during breakfast time. Mee station water not yet boil. All the table did not prepare spoon n fork. Tissue paper finish did not top up. Hope can have coffee machine.

Published on 17 Dec 2023

Juk

young couple

9.0

Superb

far from DUN

Published on 05 Dec 2023

Eric

review category business travellers

9.0

Superb

Very good value for money property with a quiet environment and beautiful scenery.

The friendliness of the staff, the spaciousness of the room, and the view on the river. Also, the fact that an hotel of this category may be able to serve a 24/24 room service.

The breakfast could have been better. It feels really like impersonal bulk cooking with a lot of fried and sweet items. I do appreciate thought that they installed an espresso machine for self-service.

Published on 25 Nov 2023

Norzalifa

review category business travellers

9.0

Superb

good stay over however aircond is so cold

cozy bedroom

none

Published on 24 Nov 2023

Michal

review category business travellers

10.0

Exceptional

Great hotel with delicious breakfast, I was there for conference in BCCK and I walked there for two mins from the hotel!

Published on 14 Nov 2023

Suresh

review category business travellers

5.0

Passable

Location was good as I had exhibition opposite (BCCK).

The location as I was there for an exhibition. The water pressure was spot on.

The rooms felt cheap with the tiles. Water from shower will flood the floor and the bathroom will be very wet. There is also no carpet. Imagine coming out from shower, everything is wet up to the hall because it is all tiled. Mouldy smell from the point the lift opens. Can do better with breakfast. Price not cheap.

Published on 08 Nov 2023

Masudus

review category business travellers

9.0

Superb

Location was just opposite to my conference venue, so nothing could be more perfect than this...

Buffet in the restaurant for dinner was not up to standard...brekkie was very good...room ordering often brought confusing food that you did not order...

Published on 03 Nov 2023