Urban A+++ Hotel

Business facilities

• Fax/photocopying

Activities

• Live sport events (broadcast)

Others

• Parking
• Bar
• Wifi
• Food

Cleanliness & disinfecting

• Hand sanitiser
• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Wheelchair accessible
• Non smoking rooms
• Lift
• Family rooms
• Facilities for disabled guests
• Soundproof rooms
• Higher level toilet
• Lower bathroom sink
• Non smoking throughout

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Air purifiers
• Face masks for guests available
• First aid kit available
• Access to health care professionals

Accessibility

• Raised toilet
• Toilet with grab rails
• Roll in shower
• Shower chair
• Upper floors accessible by elevator
• Accessible by lift
• Lowered sink
• Emergency cord in bathroom
• Walk in shower
• Entire unit wheelchair accessible

Bathroom

• Shower
• Private bathroom
• Bath or shower
• Free toiletries
• Toilet paper
• Toothbrush
• Body soap
• Toilet
• Hairdryer
• Shampoo
• Slippers

Exclusive services

• Free gym access

Room Amenities

• Sofa
• Trash cans
• Hypoallergenic
• Soundproofing
• Tile/marble floor
• Cots
• Non feather pillow
• Sofa bed
• Air conditioning
• Interconnected room(s) available
• Heating
• Wardrobe or closet
• Adapter
• Extra long beds (> 2 metres)
• Clothes rack
• Desk
• Hypoallergenic pillow
• Socket near the bed
• Seating area
• Iron
• Safety deposit box

Food & Drink

• Fruits
• Vending machine (drinks)
• Minibar
• Kid friendly buffet
• Vending machine (snacks)
• Packed lunches
• Bottle of water

Safety & security

• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarm
• Smoke alarms
• Cctv outside property
• Fire extinguisher

Cleaning services

• Ironing service
• Daily housekeeping
• Laundry
• Dry cleaning

Media & Technology

• Streaming service (like netflix)
• Radio
• Cable channels
• Laptop safe
• Tv
• Satellite channels
• Flat screen tv
• Telephone

Services & Extras

• Towels
• Key access
• Key card access
• Linen

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Common areas

• Shared lounge/tv area

Reception services

• Express check in/check out
• Concierge service
• Invoice provided
• Tour desk
• Private check in/check out
• Luggage storage

Physical distancing

• Single room air conditioning for guest accommodation
• Cashless payment available
• Contactless check in/check out
• Physical distancing rules followed

Entertainment and family services

• Babysitting/child services

Pool and wellness

• Public bath
• Fitness centre
• Fitness

Outdoor & View

• Quiet street view
• City view
• View