Urban Garden Hotel

Activities

• Bike tours
• Cycling
• Live sport events (broadcast)
• Cooking class
• Happy hour
• Walking tours
• Tour or class about local culture

Business facilities

• Meeting/banquet facilities
• Fax/photocopying
• Business centre

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Others

• Bar
• Food
• Parking
• Wifi

Miscellaneous

• Family rooms
• Facilities for disabled guests
• Soundproof rooms
• Higher level toilet
• Wheelchair accessible
• Non smoking rooms
• Designated smoking area
• Pet basket
• Allergy free room
• Pet bowls
• Lower bathroom sink

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property
• Staff follow all safety protocols as directed by local authorities
• Air purifiers
• First aid kit available
• Access to health care professionals

Accessibility

• Raised toilet
• Shower chair
• Upper floors accessible by stairs only
• Emergency cord in bathroom
• Toilet with grab rails
• Roll in shower
• Entire unit located on ground floor
• Lowered sink
• Walk in shower
• Entire unit wheelchair accessible

Bathroom

• Private bathroom
• Bath or shower
• Free toiletries
• Toilet paper
• Hairdryer
• Shampoo
• Shower
• Body soap
• Toilet
• Bidet

Room Amenities

• Sofa
• Hypoallergenic
• Soundproofing
• Cots
• Sofa bed
• Air conditioning
• Wardrobe or closet
• Clothes rack
• Desk
• Hypoallergenic pillow
• Safety deposit box
• Trash cans
• Fold up bed
• Tile/marble floor
• Pool towels
• Non feather pillow
• Interconnected room(s) available
• Heating
• Socket near the bed

Food & Drink

• Wine/champagne
• Fruits
• Special diet menus (on request)
• Outdoor dining area
• Outdoor furniture
• Coffee house on site

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Fire extinguisher

Cleaning services

• Daily housekeeping

Services & Extras

• Towels
• Wake up service/alarm clock
• Key card access
• Wake up service
• Key access

Media & Technology

• Tv
• Fax
• Flat screen tv
• Telephone

Common areas

• Sun terrace
• Garden
• Picnic area
• Shared lounge/tv area

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Reception services

• 24 hour front desk
• Express check in/check out
• Invoice provided
• Luggage storage

Physical distancing

• Single room air conditioning for guest accommodation
• Cashless payment available
• Contactless check in/check out
• Physical distancing rules followed

General

• Pets allowed

Pool and wellness

• Solarium

Transport

• Car hire
• Airport drop off
• Shuttle service (additional charge)
• Shuttle service
• Airport shuttle
• Airport shuttle (additional charge)
• Airport pick up

Outdoor & View

• View
• Garden view