Vienna Hotel Shenzhen Guangming Guangqiao Road Tianliao

Business facilities

• Meeting/banquet facilities
• Fax/photocopying
• Business centre

Cleanliness & disinfecting

• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Others

• Bar
• Wifi
• Food

Miscellaneous

• Wheelchair accessible
• Non smoking rooms
• Lift
• Soundproof rooms
• Designated smoking area
• Allergy free room
• Adult only
• Higher level toilet
• Visual aids: braille
• Lower bathroom sink
• Facilities for disabled guests
• Auditory guidance
• Non smoking throughout
• Visual aids: tactile signs

Safety features

• Staff follow all safety protocols as directed by local authorities
• Thermometers for guests provided by property
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available

Accessibility

• Toilet with grab rails
• Emergency cord in bathroom

Bathroom

• Private bathroom

Room Amenities

• Air conditioning
• Safety deposit box
• Heating

Food & Drink

• Vending machine (snacks)
• Vending machine (drinks)
• Room service
• Restaurant
• Coffee house on site
• Grocery deliveries

Safety & security

• Security alarm
• 24 hour security
• Smoke alarms
• Cctv outside property
• Fire extinguishers
• Cctv in common areas

Cleaning services

• Dry cleaning
• Trouser press
• Ironing service
• Daily housekeeping
• Laundry

Media & Technology

• Tv

Services & Extras

• Key card access
• Lockers

Common areas

• Shared lounge/tv area
• Garden

Food & drink safety

• Physical distancing in dining areas
• All plates
• Cutlery
• Glasses and other tableware have been sanitized

Reception services

• Tour desk
• Express check in/check out
• Private check in/check out
• Luggage storage
• Concierge service
• 24 hour front desk
• Currency exchange
• Invoice provided

Physical distancing

• Physical distancing rules followed
• Cashless payment available
• Contactless check in/check out

Entertainment and family services

• Karaoke
• Nightclub/dj
• Baby safety gates

Transport

• Car hire

Pool and wellness

• Spa/wellness packages

Outdoor & View

• Terrace

Shops

• Minimarket on site