Hotel

Vila Gale Sintra

Rua da Fonte da Granja
8.4
(3528 reviews)

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This property has been featured in "18 Best Hotels In Sintra ".

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Standard Twin Room

  • Max 2 Adults
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    This twin room is equipped with air conditioning, minibar, safety deposit box, flat-screen cable TV and free WiFi. The bathroom features a walk-in shower, hairdryer and free toiletries.

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    Family Twin Room (2 Adults + 1 Child)

  • Max 2 Adults
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    This family twin room is equipped with air conditioning, minibar, safety deposit box, flat-screen cable TV and free WiFi. The bathroom features a walk-in shower, hairdryer and free toiletries.

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    Family Twin Room (2 Adults + 2 Children)

  • Max 2 Adults
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    This family twin room is equipped with air conditioning, minibar, safety deposit box, flat-screen cable TV and free WiFi. The bathroom features a walk-in shower, hairdryer and free toiletries.

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    Junior Suite

  • Max 2 Adults
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    This junior suite features a living area and is equipped with air conditioning, minibar, safety deposit box, flat-screen cable TV and free WiFi. The bathroom features a walk-in shower, hairdryer and free toiletries.

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    Junior Suite (2 Adults + 2 Children)

  • Max 2 Adults
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    This junior suite features a living area and is equipped with air conditioning, minibar, safety deposit box, flat-screen cable TV and free WiFi. The bathroom features a walk-in shower, hairdryer and free toiletries.

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    Junior Suite (3 Adults)

  • Max 3 Adults
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    This junior suite features a living area and is equipped with air conditioning, minibar, safety deposit box, flat-screen cable TV and free WiFi. The bathroom features a walk-in shower, hairdryer and free toiletries.

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    Two-Bedroom Apartment

  • Max 4 Adults
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    This apartment has a sofa and oven.Please note that the apartment is not located in the main building.

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    Two-Bedroom Apartment (5 Adults)

  • Max 5 Adults
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    This apartment offers bathrobe and private entrance.Please note that the apartment is not located in the main building.

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    Two-Bedroom Apartment (6 Adults)

  • Max 6 Adults
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    This apartment has cable TV and air conditioning.Please note that the apartment is not located in the main building.

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    Three-Bedroom Apartment

  • Max 6 Adults
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    This apartment features a dining area and stovetop.Please note that the apartment is not located in the main building.

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    Three-Bedroom Apartment (7 Adults)

  • Max 7 Adults
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    This apartment has air conditioning and private entrance.Please note that the apartment is not located in the main building.

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    Three-Bedroom Apartment (8 Adults)

  • Max 8 Adults
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    This apartment features a oven and seating area.Please note that the apartment is not located in the main building.

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    View All Rooms

    All Facilities for Vila Gale Sintra

    Category Facilities
    Business facilities Meeting/banquet facilities.
    Activities Billiards, Tennis court.
    Others bar, pool, food, parking, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
    Miscellaneous Non-smoking rooms, Non-smoking throughout, Family rooms, Lift.
    Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Slippers, Free toiletries, Hairdryer, Sauna, Shower, Bathrobe.
    Room Amenities Sofa, Washing machine, Sofa bed, Wardrobe or closet, Private entrance, Seating Area, Safety deposit box, Socket near the bed, Tumble dryer, Air conditioning, Carpeted.
    Food & Drink Stovetop, Oven, Special diet menus (on request), Dining area, Room service, Dishwasher, Refrigerator, Microwave, Restaurant, Minibar, Kitchen, Dining table.
    Cleaning services Daily housekeeping, Laundry.
    Services & Extras Towels, Linen, Wake-up service.
    Media & Technology Flat-screen TV, Telephone, Cable channels, TV.
    Common areas Garden.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services 24-hour front desk.
    Physical distancing Contactless check-in/check-out, Mobile app for room service, Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
    Entertainment and family services Kids' club, Children's playground.
    Pool and wellness Sun umbrellas, Massage, Beauty Services, Spa/wellness packages, Hair colouring, Hair cut, Fitness centre, Fitness classes, Fitness, Spa facilities, Hair styling, Hammam, Personal trainer, Hot tub/Jacuzzi, Spa and wellness centre.
    Outdoor & View Balcony.

    About This Property

    Located in Várzea de Sintra, just a few minutes’ drive from Sintra’s town centre, the 5-star Vila Galé Sintra features an innovative health concept, designed for families and those into a strong wellness experience. Rooms and suites at Vila Galé Sintra are carefully decorated and provide maximum comfort. Each accommodation is equipped with air conditioning, minibar, safety deposit box, flat-screen cable TV and free WiFi. The bathroom features a walk-in shower, hairdryer and free toiletries. Both restaurants of the Vila Galé Sintra offer either an à la carte light gourmet or low-calorie buffet options together with far-reaching views of the Várzea de Sintra and the Pena Palace. In addition, healthcare services are available providing options for a healthy and balanced diet. In addition, the Spa Satsanga includes a panoramic heated indoor pool, a sauna, a hot tub, a Turkish bath, a gym, a fitness area and a variety of therapies and rituals. Other facilities include a beauty salon, laundry services, parking garage, adult and children outdoor swimming pools, a library, a children’s carrousel, NEP Kids Club with trampoline, 24-hour reception, 6 meeting rooms and a spacious hall for events. Vila Galé Sintra is 33 km from Humberto Delgado International Airport and conveniently within a 25-minute drive from beaches like Praia das Maçãs, Adraga and Azenhas do Mar. Landmarks like Quinta da Regaleira, Pena Palace and Moors Castle are within 10 km.

    Guest Ratings For This Property

    8.4
    Based on 3528 Reviews
    100% verified reviews

    Comfort

    9.0

    Cleanliness

    8.99

    Value For Money

    7.99

    Facilities

    8.75

    Guest Reviews

    Anjali.mukhi
    family with young children
    8.0
    Very good
    Very good
    The view of the property
    The location far from main center

    Published on 29 Dec 2023

    Josie
    family with young children
    6.0
    Pleasant
    Pleasant
    The outdoor and indoor pools the spa and gym. The breakfast and nice seating areas with a view.
    The staff dont seem to have a supervisor and cant answer questions or solve problems. For example we did enquire before booking if kids can use the spa. When we arrived we were told only over 16yrs old!! We were also told there would be live music over Christmas in the bar area. There was no music. Such a shame.

    Published on 26 Dec 2023

    Sarah
    family with young children
    10.0
    Exceptional
    Brilliant we will come back, thank you!
    Facilities and childrens activities and breakfast all amazing.
    Provide shampoo and conditioner and tea bags and coffee machine and milk in the apartments. Provide more pool towels without tokens. Keep the pool and spa open until 8 pm.

    Published on 21 Dec 2023

    Ana
    family with young children
    9.0
    Superb
    Excellent stay
    Everything was great! Excellent service, great room size, beautiful facilities and green area, great indoor pool, awesome breakfast. We didnt use the outdoor pools (winter season) but they are nice.
    For a 5-star hotel, the layout of the bedroom could be better for a family with kids (the bed for the kids could be better (instead of sofa-bed). Price of the Buffet is expensive when comparing to restaurants in the city.

    Published on 20 Dec 2023

    Margaret
    family with young children
    9.0
    Superb
    Fun and so quiet!
    Breakfast but coffee was not good. Swimming
    Coffee at breakfast

    Published on 11 Dec 2023

    Darius
    young couple
    5.0
    Passable
    Unclean, disappointing & not worth the money
    I recently stayed at a hotel that I expected to be top-notch, given its 5-star rating, but my experience was underwhelming. When we first entered our room, it clearly hadn't been cleaned properly, with hair scattered around. We asked for it to be cleaned, but unfortunately, the staff seemed to forget our request. The spa area didn't live up to expectations either. It was unkempt and just didn't feel inviting. The lobby also had an unpleasant odor, which was quite off-putting. To make up for the oversight in our room's cleanliness, the hotel had promised us a small gift upon checkout. This was a nice gesture, but it was forgotten just like our cleaning request. Honestly, I had a much better experience at their Paco de Arcos location, which felt like a completely different standard. I wouldn't say my stay was terrible, but it definitely didn't match up to the 5-star experience I was anticipating.

    Published on 10 Dec 2023

    Bruno
    young couple
    8.0
    Very good
    Very good
    Staff was attentive and the hotel and room was very comfortable.
    Too crowded. It is a family hotel focus on children.

    Published on 06 Dec 2023

    Karen
    young couple
    7.0
    Good
    Good for families with small children not recommend for mature couples who require peace and relaxation.
    Easy parking, good location for Sintra, you do require a car as out in quite location. Great view of Sintra Palace.
    As a mature couple who travel a lot, this hotel is aimed at families with small children and young couples. Not really for us, rather noisy at breakfast and pool full of children.

    Published on 05 Dec 2023

    Yuri
    young couple
    8.0
    Very good
    Good, could've been better
    Staff was amazing, room was comfortable with a great view, indoor pool was nice and Jacuzzi as well. The food was really good, never ate Pesto Gouda before and it was so nice. I quite enjoyed it. Maybe a once a year vacation with the spouse
    Our bed had dust bunnies below it. There should be a disclaimer that you need shower caps for the indoor pool and Jacuzzi. And that if you don't have one, its 5. There could've been more towels available in the room as well as an extra blanket in case its colder than usual. It feels like although you pay for your stay, many things cost extra, which isn't disclaimed before. Also having to schedule a time to go to the indoor pool is just silly and the same with the dinner. If I want to go, I should be able to go whenever I want. I paid for it. I know these are small things, but it takes away from the overall experience. Also the staff at the reception told us if we have any questions to just call reception. I tried and nobody picked up. For last, and this is in no way the hotels fault, but the room next to ours had a weed smoker. Which I'm okay with in general, but when I opened the balcony door at 7AM, the only thing i could smell was the weed and not the fresh Sintra air.

    Published on 26 Nov 2023

    Kristine
    family with young children
    8.0
    Very good
    Very good
    Inside pool Tasty cocktails Nice personell
    Breakfast choice could be wider Cleaning smell should be changed (in lobby/reception/hallways) Slight renovation might help, slightly outdated

    Published on 24 Nov 2023

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