Villa Nice is without a doubt the worst place I have ever had a holiday stay. I am a personal host with + 35 apartments in Copenhagen and a level Genius 3 booker at Booking.com
After arriving at Villa Nice, which is a nice and spacious villa, we noticed after arrival that there was no hot water , no water pressure and a very poor internet connection in the whole house.
I immediately contacted the host and asked to solve the problem with the hot water and the internet connection.
After 5 days of stay and with daily contact with the host, we finally got hot water. At no time did the manager come by to check on our problems and excused himself by saying that hot water is a general problem in Mallorca during the holiday high season, it must be perceived as a straight lie.
The air conditioning system in the house cannot run all night without leaking water and one of the bedrooms was unusable because water came down from the ceiling and the whole room, on the floor and in the bed. Again there was no response from the manager.
After contacting Booking.com support, who also couldn't get hold of the manager, we ended up accepting the stay as it was, but the place is undoubtedly more of an attempt to make money than live up to the standard of regular hosts.
Being without hot water for 5 days is absolutely not okay in Europe and I consider the stay at Villa Nice to be a ruined holiday.
Villa Nice could be a lovely villa, but with the manager or holiday rental office managing the villa, it is a disgrace...
I share my communication with the manager and to be honest , all these problems could easily have bin solved with proper management...
I STRONGLY DISCOURAGE FUTURE GUESTS TO BOOK THIS PLACE, it is not suitable on Booking.com and is a tourist trap..
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