Villa Nice Mallorca

Villa Nice is without a doubt the worst place I have ever had a holiday stay. I am a personal host with + 35 apartments in Copenhagen and a level Genius 3 booker at Booking.com After arriving at Villa Nice, which is a nice and spacious villa, we noticed after arrival that there was no hot water , no water pressure and a very poor internet connection in the whole house. I immediately contacted the host and asked to solve the problem with the hot water and the internet connection. After 5 days of stay and with daily contact with the host, we finally got hot water. At no time did the manager come by to check on our problems and excused himself by saying that hot water is a general problem in Mallorca during the holiday high season, it must be perceived as a straight lie. The air conditioning system in the house cannot run all night without leaking water and one of the bedrooms was unusable because water came down from the ceiling and the whole room, on the floor and in the bed. Again there was no response from the manager. After contacting Booking.com support, who also couldn't get hold of the manager, we ended up accepting the stay as it was, but the place is undoubtedly more of an attempt to make money than live up to the standard of regular hosts. Being without hot water for 5 days is absolutely not okay in Europe and I consider the stay at Villa Nice to be a ruined holiday. Villa Nice could be a lovely villa, but with the manager or holiday rental office managing the villa, it is a disgrace... I share my communication with the manager and to be honest , all these problems could easily have bin solved with proper management... I STRONGLY DISCOURAGE FUTURE GUESTS TO BOOK THIS PLACE, it is not suitable on Booking.com and is a tourist trap..

the major downfall however was the aircon. we received a message on our way to the property about the aircon breaking down the day prior. there was aircon working in only one bedroom and the rest of us had to sleep during 30 degree heat with only fans. not to mention the heatwave. this really tarnished our entire experience in mallorca not being able to get a good nights sleep for 3 nights. for those of us sleeping upstairs, it was unbearable (all my toiletries and makeup had started to curdle) and we found ourselves migrating to the couch downstairs as well as the beds outside for some fresh air in the early hours of the morning. this is not the kind of house youd want the aircon to break down as theres no sea-breeze nearby. in addition to that, we had limited warm water in the showers (wasnt the worst thing in the world considering we needed a way to cool down in the mornings) as well as no light in the main bedroom upstairs. very disappointing experience and i did request for a more substantial refund however we ended up getting close to nothing back. if i could give this place 0 stars i would as i dont believe we were fairly compensated for our horrible experience.