I have never had a negative experience with a rental until this house. Our host, Miguel Coelho, was so rude and did not want to help us
My group of 5 women 50+, picked this house because it had 4 bedrooms. Only 3 of the bedrooms had sheets, 1 queen and 3 twins. The 4th room w/ the 2nd queen bed had no sheets. I inquired about the sheets & Miguel refused to bring the queen sheets. He stated Villa Oceano was prepared to comfortably accommodate you, that is, 5 people in 3 suites. We rented the entire house planning to use 4 bedrooms & the 2nd queen bed. The reservation did not state restrictions on # of rooms we could use.
There was not a hair dryer. Miguel insisted there was a hair dryer but could not tell me where (we searched the house). Miguel told me he would need to charge us a $250 deposit to bring one over. I engaged booking.com who had Miguel bring one which came 1/2 way through our stay.
There was no info book about the house or area; no info about where the closest beaches are, local markets, local restaurants, info about check-out etc.
The house was dated and dark; the pictures have been enhanced to make it look nicer than it actually is.
Cushions on the patio furniture were too small for the sofa. Ivy was overgrown on outside shower & grill.
Very few amenities in the kitchen (old dusty and unsanitary lace on the cabinet shelves); no wine glasses, sharp knives, paper towels or cleaning supplies. Bathrooms had 1 roll of toilet paper and tiny soap the size of a slice of cheddar cheese.
The musty odor overtook our entire group when we entered the house.
One of the bathrooms smelled like sewage.
There were cob webs.
The kitchen had ants on the floor & counter.
All the showers had mold.
One bedroom had normal sized bath towels, however, the other bedrooms had small thin bath towels that barely fit around our bodies; they would be used for a child.
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