Western House Hotel

66 Craigie Road
8.7
2193 reviews

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This property has been featured in "19 Best Hotels In Ayr ".

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Room Types Available

Double/Twin in Courtyard Buildings
  • Max 2 Adults
    •
  • 3 Photos available
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    Located in the Courtyard Buildings closeby, these Courtyard Rooms are modernly decorated with a double, or twin bed (bed preference to be requested at the time of booking), a work desk, flat-screen TV with freeview channels and tea/coffee making facilities. Complimentary bathrobes and slippers are also provided. Please note that there is no elevator available.

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    Executive Double Room
  • Max 2 Adults
    •
  • 2 Photos available
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    Individually styled and located in the main house, this spacious room offers elegant soft furnishings and fabrics, each room enjoying a superking-sized bed as the center of attention. Catch up with correspondence at your work desk, while enjoying a hot coffee from the espresso machine or perhaps catch up with TV, each coming with Free view. The essentials are covered, with an iron and ironing board, a cordless telephone, and a hairdryer. A hospitality tray with hot chocolate, tea, coffee and homemade shortbread is easily at hand. Every bathroom comes with a bath with an over shower, fluffy bathrobes, slippers, bouncy towels and luxury toiletries.

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    About This Property

    An award-winning hotel located in Ayrshire, 5 minutes' drive from Prestwick International Airport and with easy links by rail and road to Glasgow and Edinburgh city centre. Western House Hotel is set (Read More) in mature landscaped gardens and offers 10 executive bedrooms and suites in the main house, and 39 well appointed modern courtyard rooms. Western House is positioned well for exploring the surrounding areas. There are many shops and golf courses nearby. Burns Country and Culzean Castle are both less than 13 miles away and the Isle of Arran can be reached by boat from Ardrossan Ferry Terminal, 23 miles away.

    Western House Hotel is featured in

    Guest Ratings For This Property

    8.7
    Based on 2193 Reviews
    100% verified reviews

    Comfort

    9.13

    Cleanliness

    9.11

    Value For Money

    8.72

    Facilities

    8.8

    Guest Reviews

    Richard
    young couple
    6.0
    Pleasant
    O.K for the price but nothing special.
    Room was 'O.K',nothing special but suited the purpose.They let us check in early as the room was ready,that was a great help,given we were wet from the weather and we were going to the races
    Breakfast is help yourself buffet now,food was 'warmish' but a bit greasy.I used to like being served my breakfast at this Hotel as it put you more in touch with the staff,connection is a bit 'distant' now!

    Published on 04 Jan 2024

    Jacqueline
    family with young children
    10.0
    Exceptional
    Exceptional
    Room was very nice,. Staff were friendly

    Published on 03 Jan 2024

    Taylor
    young couple
    8.0
    Very good
    Very good
    the Staff were very Nice, Rooms were clean and bed was comfortable

    Published on 02 Jan 2024

    Melissa
    group
    10.0
    Exceptional
    The best way to bring in the bells!
    Staying at the hotel for the New Years Eve event was so much better.
    Nothing

    Published on 02 Jan 2024

    Peter
    young couple
    9.0
    Superb
    Double payments?
    Good staff, why asked to pay again.
    Paid by credit card and asked again to pay at hotel - both payments taken from my card. What's happening?

    Published on 01 Jan 2024

    Kirsty
    young couple
    8.0
    Very good
    Very good
    Great location for us. Lovely spacious room. Staff were friendly and food for both dinner and breakfast was really tasty.
    Would benefit from a few more accessible plug sockets in room. Ended up unplugging fridge to plug in both coffee machine and then phone charger. Screen round bath leaked so we ended up with a wet floor. We reported to reception so Im sure this will get sorted. Lovely hotel.

    Published on 31 Dec 2023

    Debbie
    young couple
    7.0
    Good
    Good
    didnt like the breakfast set up i like to help myself to continental breakfast or a juice , felt a bit rushed by staff, clearing plates before my partner had finished , I find that very off putting

    Published on 29 Dec 2023

    Dawn
    young couple
    9.0
    Superb
    Nice grounds
    Good bath. Big room. Good breakfast choices. Nice view of the garden from the Restaurant.
    No sausages... Room was a bit cold. Rain pouring on roof from broken drain. Sideways tv watching from bed. Twin beds fixed together to make double; there's always a gap between though

    Published on 28 Dec 2023

    Iain
    family with young children
    10.0
    Exceptional
    Exceptional
    Everything, service was amazing, lovely food although portions are huge
    Nothing to dislike

    Published on 28 Dec 2023

    Alan
    young couple
    10.0
    Exceptional
    Quality hotel, staff, breakfast, super comfy bed, spacious room.
    Lovely staff, comfortable and spacious room, and great table served breakfast. Lovely location and decor,, with easy onsite parking..Thoroughly recommend this lovely hotel
    Nothing

    Published on 26 Dec 2023

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    Top Facilities

    parking

    bar

    food

    wifi

    See All Facilities

    All Facilities for Western House Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Activities Cycling, Golf course (within 3 km), Hiking.
    Others parking, bar, wifi, food.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Allergy-free room, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Accessibility Toilet with grab rails, Entire unit located on ground floor, Upper floors accessible by stairs only, Upper floors accessible by elevator, Emergency cord in bathroom, Entire unit wheelchair accessible.
    Bathroom Bath, Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet, Hairdryer, Bathrobe, Slippers.
    Room Amenities Sofa, Hypoallergenic, Sofa bed, Ironing facilities, Heating, Wardrobe or closet, Desk, Socket near the bed, Seating Area, Carpeted, Iron, Safety deposit box.
    Food & Drink Coffee machine, Fruits, Wine/champagne, Special diet menus (on request), Electric kettle, Kid meals, Restaurant, Outdoor furniture, Packed lunches, Room service.
    Safety & security 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
    Cleaning services Daily housekeeping, Laundry, Dry cleaning.
    Services & Extras Wake-up service, Towels, Wake up service/Alarm clock, Key access, Key card access, Linen, Alarm clock.
    Media & Technology Radio, Cable channels, TV, Flat-screen TV, Telephone.
    Common areas Sun terrace, Garden.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Concierge service, Tour desk, Private check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Outdoor & View Terrace, Garden view.

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