Whale Coast All-Suite-Hotel - DCC Hotel Group

Corner of Lord Roberts and Royal Roads
8.5
857 reviews

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This property has been featured in "14 Best Hotels in Hermanus ".

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Room Types Available

Three-Bedroom Apartment
  • Max 6 Adults
    •
  • 1 Photo available
    •

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    This more spacious apartment features a patio with barbecue facilities and living room with flat-screen TV. The kitchen is fully equipped and the bathroom has a bath, shower and heated towel rails.

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    Two-Bedroom Apartment
  • Max 4 Adults
    •

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    This spacious apartment features a patio with barbecue facilities and living room with flat-screen TV. The kitchen is fully equipped and the bathroom has a bath, shower and heated towel rails.

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    One-Bedroom Apartment
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    This apartment features a living room, dining area and modern kitchen with dishwasher, fridge and oven. It includes a plasma TV, Wi-Fi and a furnished patio with barbeque facilities.

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    Three-Bedroom Apartment
  • Max 6 Adults
    •
  • 2 Photos available
    •

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    Our Three Bedroom Luxury Apartment offers spacious balconies with BBQ facilities for guests to relax. All bedrooms have King /Twin beds, a fully -equipped kitchen, a spacious lounge with flat-screen television and DSTV channels and a spacious dining area. Complimentary Wifi throughout the hotel.

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    About This Property

    Located only a 5-minute walk from the Old Harbour of Hermanus, the Whale Coast All-Suite-Hotel - DCC Hotel Group offers luxurious apartments with full hotel services. The beach is 5 km away and beach (Read More) towels are provided. The apartments feature elegant design in neutral colours and include a lounge with a flat-screen, satellite TV and free WiFi. The bathrooms come with free toiletries and contain a bath, shower and heated towel racks. The fully-equipped kitchens have granite bench tops and open out onto a dining area with a mountainous view. Barbecue facilities are provided for outdoor dining on a private patio. With the addition of our Old Harbour Cafe, guests can enjoy a delicious breakfast before starting a day exploring Hermanus. Guests can enjoy a game of golf on the Hermanus Golf Course, only 1.5 km away, or whale watching from the coast. The tour desk can help organise other activities, including sea kayaking and wine tours. Free undercover parking is provided at the Whale Coast All-Suite-Hotel - DCC Hotel Group, and Cape Town International Airport is a 105 km drive away.

    Whale Coast All-Suite-Hotel - DCC Hotel Group is featured in

    Guest Ratings For This Property

    8.5
    Based on 857 Reviews
    100% verified reviews

    Comfort

    9.1

    Cleanliness

    8.99

    Value For Money

    8.64

    Facilities

    8.65

    Guest Reviews

    Klaus
    family with young children
    8.0
    Very good
    Enjoyable it is our 4 th short stay in the last year
    Modern,spacious,convenient & centrally located with easy underground parking
    Few maintenance issues in apartment 13;a box of Kleenex and a roll of paper kitchen towels and face cloths would be appreciated for their usefulness and comfort

    Published on 04 Jan 2024

    Rhandzu
    family with young children
    8.0
    Very good
    Lovely location with beautiful views.
    The location, walking distance to the shops and restaurants. The apartment was clean and I love that they came to clean everyday. Loved the views from the TV room, absolutely stunning.
    The only negative is that the utensils were not good quality and again we are a family of four , we didnt have enough cutlery for all of us. The glassware also needs an update.

    Published on 04 Jan 2024

    Roux
    family with young children
    5.0
    Passable
    Passable
    Room was nice
    The broken oven glass very risky for kids getting cut, braai facility was a small mobile braai, old gas braai was later offered, very limited dstv channels even though full channel list is presented, dishwasher was old and rusted, bath was old and worn out with shower fittings rusted and loose. Broken old wood patio set. In general great potential but the apartment and our stay left much to be desired and what was booked and photos misrepresented what we received. Dissapointed.

    Published on 31 Dec 2023

    Chantal
    family with young children
    8.0
    Very good
    Happy Guest!
    Very neat and clean. Spacious and comfortable. The hotel is also in walking distance from the waterfront as well as shops and restaurants, which makes it easy to get around.

    Published on 30 Dec 2023

    Tanya
    young couple
    8.0
    Very good
    Very good
    Very good sized rooms and apartment space! Wish we stayed here longer! Hotel is in a mini shopping centre so very handy!
    -

    Published on 29 Dec 2023

    Carolina
    family with young children
    10.0
    Exceptional
    It is a great place to stay!!
    The location is really good, you have everything you need just in a walking distance. The facility is very clean and staff are absolutely brilliant, they are friendly, very much effective and if you have a special request, they are always ready to support you. We can say that it is one of best place we have stayed.
    Nothing really but if we should say something for improvement, perhaps the kitchen appliances could be a bit better and A/C in all bedrooms but all those didnt really bothered us at all.

    Published on 28 Dec 2023

    Punit
    family with young children
    3.0
    Poor
    Mixed Experience at Whale Coast Hotel, Hermanus
    Mixed Experience at Whale Coast Hotel, Hermanus Our one-night stay at the Whale Coast Hotel in Hermanus left us with mixed feelings. While there were aspects we enjoyed, certain issues dampened our overall experience. Positives: The room matched the photos online. Secured basement parking was convenient. The hotel's proximity to attractions was a plus, and the area felt safe. Room amenities like linens and bathroom facilities were excellent.
    Negatives: The hotel was challenging to locate within the complex due to poor signage, causing initial frustration. Its location above a shopping mall compromised the privacy and traditional hotel ambiance, making the experience feel unusual. One of our rooms lacked air conditioning or a fan, which was uncomfortable. The TV in our room was non-functional, with a completely burnt-out screen. The balcony's view over the public parking limited privacy, although the hill views beyond were stunning. We hope the Whale Coast Hotel takes this feedback constructively. Despite these issues, we wish them well and are open to considering a future stay.
    (Read More)

    Published on 25 Dec 2023

    Tertia
    family with young children
    10.0
    Exceptional
    Brilliant! Perfect location.
    Fabulous location - within walking distance to everything! The rooms were lovely and clean and the housekeeping staff came around every day to clean. All the staff were super friendly and helpful. It really is our favourite place to stay in Hermanus
    We had a few issues with the wifi, but they were quickly sorted out

    Published on 23 Dec 2023

    Ji
    family with young children
    9.0
    Superb
    Superb
    All facilities were great , good location and very safety.
    When I check out, one porter(his name is david) was not kind.

    Published on 20 Dec 2023

    Danielle
    family with young children
    6.0
    Pleasant
    Nice location but apartment needs a desperate refresh. Some of the kitchen utensils are damaged and need replacing. Ther
    Location
    Apartment 19 is very tired. It is in dire need of a fresh coat of paint. Main bathroom basin needs attention. Kitchen utensils need to be thrown out and replaced as do the bread boards.

    Published on 18 Dec 2023

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    Top Facilities

    parking

    bar

    wifi

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    All Facilities for Whale Coast All-Suite-Hotel - DCC Hotel Group

    Category Facilities
    Activities Windsurfing, Cycling, Snorkelling, Canoeing, Golf course (within 3 km), Fishing, Horse riding, Diving, Hiking.
    Others parking, bar, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Lower bathroom sink, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available, Thermometers for guests provided by property, Access to health care professionals.
    Accessibility Toilet with grab rails.
    Bathroom Bath, Shower, Private bathroom, Bath or shower, Free toiletries, Hairdryer.
    Room Amenities Soundproofing, Air conditioning, Heating, Desk, Seating Area, Safety deposit box.
    Food & Drink Dishwasher, Special diet menus (on request), Refrigerator, Dining area, Microwave, BBQ facilities, Kitchenware, Restaurant, Stovetop, Kid-friendly buffet, Barbecue, Kitchenette, Kitchen, Outdoor furniture, Oven, Tea/Coffee maker, Coffee house on site.
    Safety & security Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarms, CCTV outside property.
    Cleaning services Daily housekeeping.
    Media & Technology TV.
    Services & Extras Key card access.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services Concierge service, Invoice provided, Tour desk, ATM/cash machine on site, Luggage storage.
    Physical distancing Cashless payment available.
    Transport Airport shuttle, Airport shuttle (additional charge), Airport drop off, Shuttle service (additional charge), Shuttle service, Airport pick up.
    Shops Minimarket on site.

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