Hotel

WINDAY HOTEL - Cerca 5a Avenida

Ave CMT, esq. Av 25 Colonia Zazil Ha
7.9
(1736 reviews)

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This property has been featured in "39 Luxury Hotels In Playa Del Carmen ".

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Top Facilities

wifi

pool

bar

food

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Deluxe Queen Room

  • Max 2 Adults
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    This air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.

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    Deluxe King Room

  • Max 2 Adults
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    This air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.

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    Deluxe Twin Room

  • Max 3 Adults
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    This air-conditioned twin room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.

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    Deluxe Twin Room

  • Max 3 Adults
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    This air-conditioned twin room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.

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    Family Room

  • Max 3 Adults
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    In the well-equipped kitchen, guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker. This air-conditioned family room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.

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    Family Double Room

  • Max 4 Adults
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    In the well-equipped kitchen, guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker. This air-conditioned family room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.

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    Superior Family Room

  • Max 6 Adults
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    Guests can make meals in the kitchen that is equipped with a refrigerator, kitchenware, a microwave and a tea and coffee maker. This air-conditioned family room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 3 beds.

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    Junior Suite with Terrace

  • Max 2 Adults
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    The air-conditioned suite features 1 bedroom and 1 bathroom with a shower. This suite has a coffee machine, a wardrobe, a flat-screen TV with streaming services and a terrace. The unit offers 1 bed.

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    King Suite with Sea View

  • Max 2 Adults
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    The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. Featuring a balcony with sea views, this suite also provides air conditioning and a flat-screen TV with streaming services. The unit offers 1 bed.

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    All Facilities for WINDAY HOTEL - Cerca 5a Avenida

    Category Facilities
    Others bar, pool, food, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Non-smoking rooms, Lift.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities.
    Bathroom Private bathroom, Free toiletries, Toilet paper, Shower, Toilet, Additional toilet.
    Room Amenities Sofa bed, Air conditioning, Wardrobe or closet, Desk, Shallow end, Mosquito net, Safety deposit box, Fan, Socket near the bed.
    Food & Drink Refrigerator, Microwave, Kitchenware, Kitchen, Coffee machine, Tea/Coffee maker.
    Safety & security Smoke alarms, CCTV outside property, 24-hour security, Fire extinguishers.
    Cleaning services Daily housekeeping.
    Services & Extras Towels, Key card access, Linen, Wake-up service.
    Media & Technology Pay-per-view channels, Streaming service (like Netflix), Flat-screen TV.
    Common areas Sun terrace.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services 24-hour front desk, Invoice provided, Tour desk, Luggage storage, Currency exchange.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
    Transport Airport drop off, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
    Pool and wellness Sun loungers or beach chairs.
    Outdoor & View City view, Pool view, Terrace, Patio, View, Sea view, Balcony.

    Location & Nearby Places

    Centro (1.3 Km from city center)

    Ave CMT, esq. Av 25 Colonia Zazil Ha

    4 Nearby Attractions

    Explore the Mayan ruins

    1.4 km

    Visit a Cenote

    2.1 km

    Beach Time

    3.9 km

    Eco-parks

    8.5 km

    About This Property

    Ideally situated in the Centro district of Playa del Carmen, WINDAY HOTEL - Cerca 5a Avenida is situated 2.7 km from Playacar Beach, 2.7 km from ADO International Bus Station and 3.3 km from Playa del Carmen Maritime Terminal. Featuring a terrace, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property is 1 km from Playa del Carmen Beach, and within 1 km of the city centre. At the hotel, the rooms are fitted with a desk and a flat-screen TV. The rooms include a safety deposit box, while some rooms are fitted with a balcony and others also feature city views. At WINDAY HOTEL - Cerca 5a Avenida each room comes with bed linen and towels. Speaking English and Spanish at the 24-hour front desk, staff are always on hand to help. Church of Guadalupe is less than 1 km from the accommodation, while Xel Ha is 49 km from the property. The nearest airport is Cozumel International, 36 km from WINDAY HOTEL - Cerca 5a Avenida, and the property offers a paid airport shuttle service.

    Guest Ratings For This Property

    7.9
    Based on 1736 Reviews
    100% verified reviews

    Comfort

    8.24

    Cleanliness

    8.3

    Value For Money

    8.18

    Facilities

    7.96

    Guest Reviews

    Nicholas
    young couple
    2.0
    Very poor
    Very poor
    We were told that our booking had been cancelled and there were no rooms available. But then got put into a tiny room on the bottom floor with no windows. Loud, unclean, staff rude. Would avoid next time.

    Published on 02 Jan 2024

    Anirban
    solo traveller
    7.0
    Good
    Good
    Walter is a nice and helpful person
    Na

    Published on 28 Dec 2023

    Richard
    with friends
    3.0
    Poor
    Too much money and little value
    The location was good, central enough to be close to the action
    Small space and old furniture with barely any amenities

    Published on 22 Dec 2023

    Gerald
    solo traveller
    5.0
    Passable
    For the price and the friedliness and location i would definitely stay there again
    No breakfast. Location was good
    Great friendly staff and especially the maid service. Property has issues with pets barking loud music morning and at night from across the street, ants in some rooms and sewage smells in some rooms. They honestly did their best to remedy all the situations.

    Published on 16 Dec 2023

    Niamh
    family with young children
    9.0
    Superb
    Superb
    A modern clean wellrun hotel in an area close to 5th Ave and beaches. Comfortable bed and good WiFi. Small but nice infinity rooftop pool.
    I have no complaints except originally given key to an occupied room in error

    Published on 06 Dec 2023

    Magnus
    solo traveller
    7.0
    Good
    Good
    Right atmosfer. Easy and fresh.
    Ni toiletpaper

    Published on 30 Nov 2023

    Kris
    family with young children
    9.0
    Superb
    Superb
    Rooftop pool Staff They clean it every day if you want
    -

    Published on 26 Nov 2023

    Sharnae
    family with young children
    1.0
    Bad
    Bad
    the guests in room 404 are weirdos. she is in the hallway crying. she has on her boyfriends shirt and no panties. she has her private out in the common area. she was yelling in her room at the guy. he asked her for some head and she started yelling at him. she made my children upset yelling down the hallway. she put their food and drinks outside the door. she put the plate of tacos upside down leaving the food on the ground. the guy came to the door and told her to stop yelling and go inside. she stood in her door peeing on the floor in the hallway. the guy said "beautiful baby"

    Published on 19 Nov 2023

    Carole
    group
    7.0
    Good
    Good
    Clean and friendly staff. Ok price for what you are getting.
    Our neighbors had kids and a baby that screamed until 1am every night, we felt like we were in the same room

    Published on 19 Nov 2023

    William
    solo traveller
    8.0
    Very good
    Very good
    Hot water could have been better.

    Published on 12 Nov 2023

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