Winter Wonderland Retreat and Your Chicago Chill Getaway

Business facilities

• Meeting/banquet facilities
• Business centre
• Fax/photocopying

Activities

• Tennis court
• Golf course (within 3 km)
• Fishing
• Skiing
• Billiards
• Table tennis
• Windsurfing
• Darts
• Canoeing
• Hiking
• Cycling
• Bowling
• Diving
• Horse riding
• Squash
• Snorkelling
• Mini golf
• Water sport facilities on site
• Water park
• Temporary art galleries
• Pub crawls
• Stand up comedy
• Movie nights
• Walking tours
• Bike tours
• Themed dinner nights
• Happy hour
• Tour or class about local culture
• Cooking class
• Live music/performance
• Live sport events (broadcast)
• Archery
• Aerobics
• Bingo

Others

• Parking
• Bar
• Wifi
• Food

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against coronavirus
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Non smoking rooms
• Family rooms
• Lift
• Non smoking throughout
• Designated smoking area

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals
• Thermometers for guests provided by property
• Face masks for guests available

Room Amenities

• Heating
• Air conditioning

Food & Drink

• Restaurant
• Bbq facilities
• Vending machine (drinks)
• Vending machine (snacks)
• Grocery deliveries
• Kid meals
• Kid friendly buffet
• Coffee house on site
• Outdoor furniture

Safety & security

• 24 hour security
• Smoke alarms
• Cctv outside property
• Fire extinguishers

Cleaning services

• Laundry
• Dry cleaning
• Ironing service
• Trouser press
• Daily housekeeping

Common areas

• Games room
• Chapel/shrine
• Sun terrace
• Shared kitchen
• Shared lounge/tv area

Food & drink safety

• Physical distancing in dining areas
• All plates
• Cutlery
• Glasses and other tableware have been sanitized

Reception services

• 24 hour front desk
• Express check in/check out
• Private check in/check out
• Invoice provided

General

• Pets allowed

Physical distancing

• Contactless check in/check out
• Cashless payment available
• Physical distancing rules followed
• Mobile app for room service

Entertainment and family services

• Babysitting/child services
• Children's playground
• Karaoke
• Nightclub/dj
• Evening entertainment
• Indoor play area

Pool and wellness

• Fitness centre
• Fitness

Transport

• Car hire
• Public transport tickets
• Bicycle rental

Outdoor & View

• Terrace

Shops

• Minimarket on site