My room was nasty the sheets on both beds were dirty in my room had so many roaches!!!!
I took pictures and I recorded the roaches. I was told that the manager would be in the very next day at 8 oclock, so I waited to check out so I could talk to him but when I asked for the manager, the lady said he was not in. . I told the lady at the front desk that I needed to speak to him because of how the room had roaches everywhere they were even crawling in the bed with me. I open the dresser drawer and I had baby roaches in there so sickening and disgusting they offered to give me 25% of the room back which wouldve been only $50. I told the lady after she said she spoke with the manager that that was unacceptable. I need a lease half of my money back or free stay somewhere else because I will not be staying at this hotel again in Prairieville, a Baton Rouge, Louisiana, especially room 214 the manager was supposed to call me. I waited and I waited and I never received a call from him.!!! Something really needs to be done about this because like I said, I have proof because I took pictures and I recorded the roaches !! Ravi is supposed to be the managers name that never contacted me . If I dont hear from him soon, or even from Booking.com, Im going to make sure that those pictures and recordings is placed where people can see them !!!! I am very disappointed of the service, and how nasty the room was !!! The lady at the front desk lied to the manager and said I agreed to the $50. I did not agree. I told her to tell him that was unacceptable. I also took sick that night.
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