Not available on these dates. Please try some other dates.
About Andaz Mayakoba All Inclusive Package
Andaz Mayakoba All Inclusive Package is a contemporary luxury accommodation offering a wonderful getaway with its top-notch facilities. Along with the pristine view of the blue waters of the sea, ame (Read More)nities include two outdoor pools, five on-site restaurants, a bar, and a beachfront. The accommodation also offers bicycle rentals, a kids' club, barbeque, and airport shuttle facilities
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a coffee machine as well as garden views. The unit has 1 bed.
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a coffee machine as well as garden views. The unit has 2 beds.
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a coffee machine as well as lake views. The unit offers 1 bed.
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a coffee machine as well as lake views. The unit offers 2 beds.
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a coffee machine as well as lake views. The unit has 1 bed.
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a coffee machine as well as lake views. The unit has 2 beds.
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a coffee machine as well as sea views. The unit offers 1 bed.
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a coffee machine as well as sea views. The unit offers 2 beds.
The spacious studio features air conditioning, soundproof walls, a terrace with pool views as well as a private bathroom boasting a shower. The unit has 1 bed.
The spacious studio offers air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.
Guests will have a special experience as this suite features a private pool. This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit offers 2 beds.
The private pool is the standout feature of this suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit has 2 beds.
This suite features a private pool. This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 2 beds.
Real all inclusive package with outstanding food quality
Real all inclusive package with outstanding food quality. Nice and big gym, spa with professional staff and affordable prices.
We had an issue in our room which was not properly addressed by the staff, but at the end as a sorry gift they gave us the late checkout for free. Nice and appreciated initiative.
Sun beds in the beach too close to each other.
Front staff not too clear clear with the information provided. Too many events (wedding, company event, etc) during our stay which occupied part of the resort which was not accessible to the guests (one restaurant, a bar, etc)
Published on 03 Dec 2023
zgr
family with young children
7.0
Good
Nice beach, good food , amazing nature
Beach is very nice, not so crowded. Casa Amate for dinner is fantastic. Trail for cycling and walking makes you feel in a jungle. Rooms are well designed and has everything you need. Very clean. You have in room dining in all inclusive package. Staff is very friendly. Wi-Fi coverage and speed is very good
Service is very slow in restaurants. We spend around 2 hours in Tinta de Pulpa for lunch and Casa Amate for dinner to have pr main courses. Lack of personnel in beach area. Beach is around 1 mile away from the rooms which you can ride a bicycle available everywhere. A bit boring at nights, nothing special for spending time. The restaurant for breakfast is relatively small so very crowded even queues to have a table.
Published on 22 Nov 2023
Peter
review category business travellers
10.0
Exceptional
We were I guess lucky it was not busy but place is excellent as are food and staff
Food was excellent location wonderful
Published on 18 Sep 2023
Alfonso
young couple
9.0
Superb
great overall (and the food was excellent in terms of quality), but there is no way that we consumed $450 a day
great facilities, staff and location
the all inclusive package was too expensive and we didnt get a breakdown when we received the reservation confirmation, so it was an unexpected surprise when we checked out and got a much higher bill than expected - the all inclusive package is not a good idea
Published on 05 May 2023
Emma
family with young children
9.0
Superb
Fantastic resort near Playa del carmen
Lovely resort near Playa del Carmen.
Used the gym daily, the beach was well catered and enjoyed using the bikes around the resort. The food in all the restaurants was very good, breakfast buffet was amazing.
Published on 01 Apr 2022
Claudia
family with young children
9.0
Superb
Amazing family vacation.
I loved the beach, the climatized pool, the friendliness of the staff, the food.
Everything was great.
I wished there had been bikes for small kids with two side wheels and maybe some activities, like night shows.
Published on 08 Dec 2021
Sergio
young couple
10.0
Exceptional
Exceptional
Everything!
Kindness of staff and amazing service; amazing food; cleanliness; not crowded at all; nice music at the restaurants, pools and beach; available bikes and golf carts
Published on 19 Jul 2021
Gina
solo traveller
10.0
Exceptional
Exceptional
All the staff were amazing and helpful. Casa Amate and Sotavento delivered some of the best meal experiences I have had in my life! (Coming from someone who has enjoyed world class meals) the experience was beautiful all around.
Due to the covid test requirements to re-enter the US, I think it would be helpful for the staff to inform guests about the testing location and/or coordinate getting tested, upon arrival at the hotel.
*I was not informed about the test site when I checked in at the property.
Published on 24 May 2021
Location & Nearby Places
Mayakoba
(7.9 Km from city center)
Carretera Federal Cancun - Playa del Carmen Km 298
Live music/performance, Windsurfing, Tennis equipment, Cycling, Happy hour, Snorkelling, Canoeing, Bike tours, Beach, Tennis court, Cooking class, Fishing, Walking tours, Archery, Golf course (within 3 km), Diving, Tour or class about local culture.
Business facilities
Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting
Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features
Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous
Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Designated smoking area, Pet bowls, Lower bathroom sink.
Accessibility
Upper floors accessible by stairs only, Toilet with grab rails, Entire unit located on ground floor.
Sun terrace, Outdoor fireplace, Garden, Chapel/shrine.
Food & drink safety
Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Reception services
Valet parking, ATM/cash machine on site, Invoice provided, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Currency exchange.
Physical distancing
Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
General
Parking, Private parking, Parking on site, Pets allowed, Free parking.
Entertainment and family services
Kids' club, Indoor play area, Entertainment staff, Evening entertainment, Board games/puzzles, Babysitting/child services.
Pool and wellness
Sun umbrellas, Outdoor pool (all year), Steam room, Massage, Beachfront, Beauty Services, Pool with view, Spa/wellness packages, Body scrub, Spa lounge/relaxation area, Yoga classes, Swimming pool, Foot massage, Hair cut, Make up services, Body wrap, Swimming Pool, Fitness centre, Fitness classes, Fitness, Facial treatments, Spa facilities, Outdoor pool, Manicure, Personal trainer, Back massage, Waxing services, Fitness/spa locker rooms, Hair treatments, Private beach area, Couples massage, Neck massage, Body treatments, Head massage, Pedicure, Spa and wellness centre, Full body massage, Hand massage, Sun loungers or beach chairs.
Transport
Car hire, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Accessible parking.
Outdoor & View
Terrace, Lake view, Pool view, View, Sea view, Balcony, Garden view.
See all hotels in Playa del Carmen
