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Ashford International Hotel & Spa

Simone Weil Avenue

Ranked 41 out of 50 best hotels in canterbury

7.3
3784 reviews

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Room Types Available

Classic Double Room
  • Max 2 Adults
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    A spacious, modern room with free WiFi, a bath and shower, and tea/coffee making facilities.Please note that extra beds will not fit in standard rooms.

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    Classic Twin Room
  • Max 2 Adults
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    A spacious, modern room with free WiFi, a bath and shower, and tea/coffee making facilities.Please note that extra beds will not fit in standard rooms.

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    Superior King Room
  • Max 2 Adults
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    These rooms feature additional living space with a flat-screen TV and satellite channels.Additional amenities include complimentary mineral water and toiletries, and bathrobes.Children stay free when sharing with 2 paying adults, paying only for meals as taken.

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    Deluxe King Room
  • Max 2 Adults
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    Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 1 bed.

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    Ashford International Hotel & Spa is featured in

    Guest Ratings For This Property

    7.3
    Based on 3784 Reviews
    100% verified reviews

    Comfort

    7.85

    Cleanliness

    7.77

    Value For Money

    7.29

    Facilities

    7.71

    Reviewers Mention About Ashford International Hotel & Spa

    Guests enjoyed a pleasant stay at Ashford International Hotel & Spa, with a quiet atmosphere and a fun pool for children. One guest praised the hotel for hosting a fantastic Christmas comedy night wi (Read More)th good food, amenities, and professional staff. Another guest found the hotel convenient for the Euro Tunnel and pet friendly, but was disappointed by the cleanliness issues in the room and the lack of attentive service at the bar.

    Guest Reviews

    Stephen
    young couple
    5.0
    Passable
    Passable
    Hotel was good and perfect location as we were traveling on euro tunnel the next day. Hotel/rooms seemed abit dated and getting tired. Lift to our room was filthy dirty. We had some food in bar when we got there. Was very nice. all in all a good quick stay. Next time I am going on Euro tunnel I will stay there again

    Published on 04 Jan 2024

    Beren
    family with young children
    6.0
    Pleasant
    Nights stay on New years day
    The swimming pool, steam room and sauna room were all good, but I can imagine they would get very busy if it was not New Years day.
    Both the double bed and the sofa bed were extremely uncomfortable so not a very good night' s sleep for the 4 of us. Restaurant was over priced and small portions, trying to be a posh restaurant only to be let down by condiments being served in their packets

    Published on 03 Jan 2024

    Pearl
    young couple
    10.0
    Exceptional
    OK for the money
    Nice communal areas and restaurant
    Bathroom shower area in room needed deep clean. The sump to take water was very sliw. Seat in shower needed a good clean

    Published on 02 Jan 2024

    Wilks
    family with young children
    5.0
    Passable
    Pool and proximity to Eurotunnel are great, but it needs investment to raise standards overall.
    The rooms are spacious, we always appreciate the spa and pool, and the breakfast is generous. The location is perfect for taking the Eurotunnel.
    The heating in my children's room wasn't working and we were given a small radiator that didn't work very well to compensate. There were no glasses in our room, and the kids had nothing but one mug. The hotel used to offer a quite nice package of toiletries but those aren't there anymore. The hotel paintwork and the state of the furniture and carpets is looking tired now, and it should be fixed. The floors and bathrooms in the spa and fitness centre were not clean.

    Published on 02 Jan 2024

    Anonymous
    family with young children
    2.0
    Very poor
    Swimming and jaquizi are too crowded.
    I asked tea cups few times no one turn up, rooms and Hallways area were smelly and towels were not enough too.
    I asked tea cups few times no one turn up, rooms and Hallways area were smelly and dirty including bathrooms.

    Published on 01 Jan 2024

    Lisa
    family with young children
    6.0
    Pleasant
    We have stayed here repeatedly but level of service and quality in food has declined.
    Location and facilities
    Poor service, short staffed, air con broken in room. Food average for cost. Childs garlic bread was a naan bread that had been warmed up. Treacle sponge cold in middle.

    Published on 01 Jan 2024

    Lucia
    review category business travellers
    8.0
    Very good
    Ashford Bussiness Stay
    Staff is very friendly and professional
    There was no heating in my room and was not repaired during my stay. Very cold !

    Published on 01 Jan 2024

    Keisha
    family with young children
    7.0
    Good
    Good
    Overall experience
    The original rooms.we booked weren't ready and had to be changed on arrival. There was no omelettes available at break as the chef was too busy

    Published on 01 Jan 2024

    Beverley
    young couple
    9.0
    Superb
    Another great stop over at Ashford International
    Really comfortable rooms, very dog friendly
    Unfortunately breakfast was under staffed. Probably the time of the year - and those working tried their hardest

    Published on 01 Jan 2024

    Andy
    young couple
    4.0
    Disappointing
    Good pool, nice lobby, disappointing hotel.
    The hotel lobby area was well presented with plenty of places to sit in private. The swimming pool was large and the sauna and steam rooms were good and the staff here were friendly.
    The room was disappointing, Premier Inns have more comfortable beds, bigger TVs, more pillows and are better presented than this. The food in the restaurant was over priced and underwhelming, the atmosphere in the restaurant was cold and impersonal and we were in and out in less than an hour from arriving. The restaurant area was dirty, the carpets needed hoovering as crumbs were under the table from the previous days. Staff seemed to spend a lot of time standing around chatting rather than clearing tables and wiping tables down.

    Published on 31 Dec 2023

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    Top Facilities

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    All Facilities for Ashford International Hotel & Spa

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Golf course (within 3 km).
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Lower bathroom sink, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, First aid kit available, Access to health care professionals.
    Accessibility Toilet with grab rails, Upper floors accessible by elevator, Emergency cord in bathroom.
    Bathroom Sauna, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet, Hairdryer, Bathrobe, Slippers.
    Room Amenities Sofa, Fold-up bed, Sofa bed, Heated pool, Interconnected room(s) available, Ironing facilities, Heating, Pool cover, Wardrobe or closet, Clothes rack, Desk, Seating Area, Carpeted, Iron, Safety deposit box.
    Food & Drink Coffee machine, Wine/champagne, Special diet menus (on request), Electric kettle, Kid meals, Restaurant, Minibar, Breakfast in the room, Outdoor furniture, Packed lunches, Room service, Tea/Coffee maker, Bar.
    Services WiFi, Free WiFi, Internet services.
    Cleaning services Ironing service, Daily housekeeping, Laundry, Dry cleaning.
    Services & Extras Wake up service/Alarm clock.
    Media & Technology Radio, TV, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Common areas Garden.
    Reception services Express check-in/check-out, Luggage storage, 24-hour front desk, Currency exchange.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Pets allowed, Free parking, Parking, Parking on site, WiFi available in all areas.
    Pool and wellness Hot tub/Jacuzzi, Swimming pool, Swimming Pool, Fitness centre, Beauty Services, Indoor pool (all year), Spa/wellness packages, Fitness, Spa facilities, Spa and wellness centre, Indoor pool, Sun loungers or beach chairs.
    Transport Accessible parking.
    Outdoor & View Terrace.

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