The rooms were incredibly unclean. As though they hadn't been cleaned at all which was very disappointing as before i entered my room, the receptionist went to double check everything was OK before bringing me up - it's concerning that she found those standards to be acceptable.
Given what we paid for the accommodation I expected much better, I had been staying in much cheaper accommodation in Sri Lanka prior to coming here which was supposed to be a treat to end my trip so you can understand my disappointment when it didn't live up to expectations.
The shower tiles we're covered in old soap residues, the mirror hadn't been cleaned for a long time, there were loads of bugs and no mosquito netting over the beds or screens on the doors / window, water marks over all of the stainless and rubbish behind the sink.
Also lots of cobwebs and I was given the fear by the bottle I was served water in, there was what appeared to be black mould on the plastic seal.
I really hope the hotel take this feedback on board and do something about the cleanliness and hygiene as it's a beautiful building with great potential but until they take it seriously I would avoid staying there.
I did have this conversation with the receptionist but I fear it falls on deaf ears as I now see there has been similar feedback from months ago
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