The location within Siem Reap was not the greatest. We didn't have any issues but as we drove around siem reap, there are areas, like heading out towards the temples and maybe more central city that have cafes and walking sidewalk areas etc. This was in a very standard siem reap neighborhood which could make some travelers weary of heading out on their own just to walk around the streets.
One thing that we come to expect with travel is paying what is 'normal' amounts for things in that given locality. Understanding that tourists are generally charged more for goods than locals, but I think this hotel took a price guide from a US or European city and said, what can we charge for X and set the price at that. For instance, the laundry service. Most places that we encountered charged by the kg, this place charged per article of clothing. We got our laundry done down the street - 3 kg for $3. The hotel was going to charge $3 for 1 shirt. They had sign up that said 'no outside food or drink' in the room. The restaurant prices were on the higher end (decent price compared to US city but high for Siem Reap).
They had prices listed for all items in the hotel room if they were lost/stolen and actually had someone check our room as we were leaving to make sure we didn't steal anything - making the check out process take about 10-15 minutes. They noticed some glass goblets weren't in the room but we insisted we didn't have any in there to begin with, they believed us, no biggie but, not exactly a good way to end a stay.
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