B&B HOTEL Madrid Centro Puerta del Sol

Business facilities

• Fax/photocopying

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Staff follow all safety protocols as directed by local authorities
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Miscellaneous

• Facilities for disabled guests
• Soundproof rooms
• Higher level toilet
• Wheelchair accessible
• Non smoking rooms
• Lift
• Lower bathroom sink
• Non smoking throughout

Accessibility

• Raised toilet
• Adapted bath
• Shower chair
• Upper floors accessible by stairs only
• Upper floors accessible by elevator
• Emergency cord in bathroom
• Toilet with grab rails
• Roll in shower
• Accessible by lift
• Lowered sink
• Walk in shower
• Entire unit wheelchair accessible

Bathroom

• Private bathroom
• Bath or shower
• Free toiletries
• Toilet paper
• Hairdryer
• Shampoo
• Shower
• Body soap
• Toilet

Room Amenities

• Soundproofing
• Cots
• Air conditioning
• Wardrobe or closet
• Clothes rack
• Desk
• Private entrance
• Iron
• Safety deposit box
• Trash cans
• Non feather pillow
• Ironing facilities
• Heating
• Extra long beds (> 2 metres)
• Hardwood or parquet floors
• Socket near the bed

Food & Drink

• Wine/champagne
• Snack bar
• Vending machine (drinks)
• Minibar
• Vending machine (snacks)
• Fruits
• Bottle of water
• Coffee house on site

Safety & security

• Smoke alarms
• Security alarm
• Fire extinguishers
• Cctv in common areas
• Smoke alarm
• Carbon monoxide detector
• Fire extinguisher

Services

• Free wifi
• Wifi
• Internet services

Cleaning services

• Daily housekeeping

Services & Extras

• Towels
• Wake up service/alarm clock
• Key card access
• Linen
• Wake up service
• Key access

Media & Technology

• Tv
• Laptop safe
• Satellite channels
• Flat screen tv
• Telephone

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Delivered food is securely covered

Common areas

• Shared lounge/tv area

Reception services

• Concierge service
• Atm/cash machine on site
• 24 hour front desk
• Express check in/check out
• Invoice provided
• Tour desk
• Private check in/check out
• Luggage storage

Physical distancing

• Screens or physical barriers placed between staff and guests in appropriate areas
• Cashless payment available
• Physical distancing rules followed

General

• Pets allowed
• Wifi available in all areas

Outdoor & View

• City view
• Terrace
• Landmark view
• View
• Inner courtyard view
• Balcony